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Assistant Manager

McDonald's • NEW CASTLE, PA 16101 • Posted 30+ days ago

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In-person • Full-time • Junior Manager

Job Highlights

Using AI ⚡ to summarize the original job post

The Assistant Manager at McDonald's is responsible for leading shifts, ensuring customers receive a fast, accurate, and friendly experience, and may also lead specific departments such as Training, Food Safety, Inventory Management, Guest Service, Kitchen, or People. This role involves setting goals, delegating tasks, following up, and reporting results. The position offers competitive pay, benefits including medical, dental, and vision coverage, 401k and profit sharing, paid time off, college tuition assistance, and more.

Responsibilities

  • Lead shifts every week to ensure customers get a fast, accurate, friendly experience.
  • May lead specific departments such as Training, Food Safety, Inventory Management, Guest Service, Kitchen, or People.
  • Set goals for the department.
  • Delegate tasks to the team.
  • Follow up on tasks and responsibilities.
  • Report results back to the team and other managers.
  • Ensure Crew and Managers deliver a great customer experience.
  • Ensure sales promotions are executed well.
  • Ensure all service staff are trained in service procedures.
  • Organize the Front Counter McCafé and Drive-Thru areas for the best service.
  • Ensure the restaurant delivers great quality food to customers quickly.
  • Control food cost and ensure food safety.
  • Train kitchen staff in production procedures, including new menu items.
  • Ensure the restaurant hires qualified crew and trains them well.
  • Schedule crew to meet sales and profit goals.
  • Recognize and motivate Crew throughout their employment.

Qualifications

Required

  • Previous managerial experience preferred.
  • Experience in a restaurant, retail, or hospitality environment is beneficial.
  • Positive team player with a flexible schedule.
  • Passion to work in a fast-paced environment.
  • Must be 18 years old or older.

About McDonald's

American fast food company, McDonald's, known for its iconic Happy Meal® and Quarter Pounder® burgers made with 100% fresh beef. Committed to customer satisfaction, they offer balanced menu options, high-quality ingredients, and detailed nutritional information through their nutrition calculator. McDonald's continuously enhances its menu to cater to diverse preferences and ensure customer satisfaction.

Full Job Description

I'm going places. I want a satisfying career with good benefits and great opportunities for advancement. I have a lot to offer and I want to grow.

The Job for Me - Get a job that inspires your best and moves you forward. Choose your hours. Pursue your education. Build your skills and be yourself.

The Team for Me - Our people want to say YES - to working with energy and purpose, finding new talent, providing coaching and direction, honing their leadership skills, and helping to run a business that serves up delicious food and feel-good moments. Does this sound like you? You'll fit right in.

The Company for Me - From here, you can go further than you thought possible. Reach your goals and build your future with college tuition assistance, valuable job training, and retirement benefits.

Let's talk. Make your move.

Benefits:

A job as a Department Manager at a McDonald's restaurant operated by Tri County Management gives you the chance to grow your skills and meet great people, while earning some outstanding benefits opportunities along the way. Those can include:

- Competitive pay

- Medical, dental and vision coverage

- 401k and Profit Sharing

- Paid time off / Vacation Pay / 7 Paid Holidays

- Unpaid Leaves of Absence

- Education through Archways to Opportunity including opportunities to earn a High School degree, college tuition assistance ($2500 per year) and English classes as a second language

- Discount programs

- Free meals when working / 30% meal discount when not working / Free uniforms

-Short- and Long-Term Disability, life and accident insurance

-Service awards

Managers lead shifts every week, making sure customers get a fast, accurate, friendly experience every visit. Some managers also lead Departments. These managers' responsibilities may include managing assigned Systems, like Training, Food Safety, and Inventory Management, setting goals, delegating tasks to their teams, following up, and reporting results back to their team and other managers.

The Guest Service Department Manager's responsibilities may include making sure Crew and Managers deliver a great customer experience, that sales promotions are done well, that all service staff are trained in service procedures, and that the Front Counter McCafé and Drive-Thru areas are organized for the best service.

The Kitchen Department Manager's responsibilities may include making sure the restaurant delivers great quality food to customers, and fast, that food is always safe, that food cost is controlled, and that all kitchen staff are trained in production procedures, including new items that are added to the menu.

The People Department Manager's responsibilities may include making sure the restaurant hires qualified crew, trains them well, and schedules them to meet restaurant sales and profit goals. This manager's responsibilities may also include making sure Crew get off to a good start at the restaurant and that they are recognized and motivated throughout their time working there.

Previous managerial experience is preferred, ideally within a restaurant, retail or hospitality environment. We're looking for positive team players with flexible schedules who like to have fun, with the passion to work the famously fast paced McDonald's environment. You must be 18 years old or older to be a Department Manager.

This job posting contains some information about what it is like to work in a McDonald's restaurant, but it is not a complete job description. People who work in a McDonald's restaurant perform a number of different tasks every day, and this posting does not list all of the essential functions of this job.

Requsition ID: PDX_MC_D0A3F483-5B7C-4CA6-AC4C-38482B4CFC1A_17928

McDonald's provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Nothing in this job posting or description should be construed as an offer or guarantee of employment.