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Assistant General Manager, SER Steak and Spirits - Hilton Anatole

Hilton • Dallas, TX 75219 • Posted 30+ days ago

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In-person • Full-time • Mid Level Manager

Job Highlights

Using AI ⚡ to summarize the original job post

Hilton Anatole is seeking an experienced Assistant Restaurant General Manager to join the team at SER: Steaks & Spirits, a AAA 4-Diamond property. The role involves assisting the General Manager in directing and organizing the activities and services of the restaurant to deliver an excellent guest experience. Responsibilities include managing operations, monitoring and developing team member performance, ensuring compliance with health and safety standards, and implementing marketing and up-selling techniques.

Responsibilities

  • Assist in the management of operations including guest service standards, product quality, cost controls, overall profitability, marketing initiatives, systems use and management, budgeting and forecasting, department management, policy and procedure implementation and enforcement, and meeting participation and facilitation.
  • Monitor and develop team member performance including supervision, counselling and evaluations, and delivering recognition and reward.
  • Monitor and assess product quality and service and satisfaction trends, evaluate and address issues and make improvements accordingly.
  • Ensure compliance with health, safety, sanitation and alcohol awareness standards.
  • Initiate and implement marketing and up-selling techniques to promote restaurant food and beverage and services and to maximize overall revenue.
  • Recruit, interview and train team members.
  • Act in the absence of the manager, as needed.

Qualifications

Required

  • Previous fine dining experience.
  • Background in managing a steakhouse.
  • Ability to set the stage for an unforgettable dining experience.
  • Warm and welcoming atmosphere creation.
  • Team development skills.
  • Financial acumen for managing cost controls and overall profitability.
  • Effective communication skills.
  • Ability to monitor and develop team member performance.
  • Compliance with health, safety, sanitation and alcohol awareness standards.
  • Marketing and up-selling techniques implementation.

About Hilton

Hilton is a leading global hospitality company that operates a diverse portfolio of hotels and resorts. Founded in 1919, Hilton offers a wide range of hotel accommodations, dining options, event spaces, and personalized guest services through its various brands like Hilton Hotels & Resorts, Waldorf Astoria Hotels & Resorts, and Hampton by Hilton. Hilton has a strong global presence, serving customers in 119 countries and territories, and remains a key player in the hospitality industry with a focus on innovation and customer satisfaction.

Full Job Description

Calling all foodies and restaurant aficionados\!

**Hilton Anatole** is seeking an experienced **Assistant Restaurant General Manager** to join the talented team at **SER: Steaks Spirits** \!

With its breathtaking views of Dallas and prime location in the vibrant Design District, SER is a culinary destination that is sure to tantalize your taste buds and impress your senses\. As a AAA 4\-Diamond property spanning 45 acres and featuring over 1,600 luxurious rooms, 600,000 square feet of event space, and seven unique dining options, Hilton Anatole is the epitome of excellence in hospitality\.

At SER, we pride ourselves on our bold, chef\-driven menu featuring the freshest seafood, finest cuts of steak and chops, handcrafted cocktails, and an impressive selection of expertly curated wines\.

We are seeking a charismatic and innovative leader who can build strong relationships and think outside the box\. If you are a trailblazer who is passionate about creating unforgettable dining experiences and driving business growth through effective communication, team development, and financial acumen, then we want to hear from you\!

As the ideal candidate, you know how to set the stage for an unforgettable dining experience and can create a warm and welcoming atmosphere that makes every guest feel at home\. If you have previous fine dining experience and a background in managing a steakhouse, that's a huge plus\!

If you're ready to take your career to the next level, apply now and join our team at SER Steaks and Spirits\!

To learn more about all of our offerings, please visit: Hilton Anatole \(https://www\.hilton\.com/en/hotels/dfwanhh\-hilton\-anatole/\) | SER: Steak Spirits \(https://www\.sersteak\.com/\)

If you're looking for a fun and challenging opportunity to lead an amazing team and make a real impact in the hospitality industry, apply today\!

**What will I be doing?**

As an Assistant General Manager, you would be responsible for assisting the General Manager in directing and organizing the activities and services of SER Steak Spirits to deliver an excellent guest experience\. Specifically, you would be responsible for performing the following tasks to the highest standards:

+ Assist in the management of operations to include, but not limited to, guest service standards and initiatives, product quality, cost controls and overall profitability, marketing initiatives, systems use and management, budgeting and forecasting, department management, policy and procedure implementation and enforcement and meeting participation and facilitation
+ Assist in monitoring and developing team member performance to include, but not limited to, providing supervision, conducting counselling and evaluations and delivering recognition and reward
+ Assist in monitoring and assessing product quality and service and satisfaction trends, evaluate and address issues and make improvements accordingly
+ Ensure compliance with health, safety, sanitation and alcohol awareness standards
+ Assist in initiating and implementing marketing and up\-selling techniques to promote restaurant food and beverage and services and to maximize overall revenue
+ Assist in recruiting, interviewing and training team members
+ Act in the absence of the manager, as needed

**What are the benefits of working for Hilton?\***

Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:

+ Go Hilton travel program: 100 nights of discounted travel
+ Hilton Shares: Our employee stock purchase program \(ESPP\) \- you can purchase Hilton shares at a 15 percent discount\!
+ Maternity and parental leave, including 12 weeks of paid leave for birthing parents and four weeks of paid leave for eligible Team Members, including partners and adoptive parents
+ Flexible shifts and days off
+ Comprehensive Health Insurance coverage for you and your family, including Telemedicine and at\-home care via AmazonCare
+ Mental health resources including free counseling through our Employee Assistance Program
+ Best\-in\-Class Paid Time Off \(PTO\)
+ 401K plan and company match to help save for your retirement

\*\*Available benefits may vary depending upon property\-specific terms and conditions of employment

**What are we looking for?**

Since being founded in 1919, Hilton has been a leader in the hospitality industry\. Today, Hilton remains a beacon of innovation, quality, and success\. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values\. Specifically, we look for demonstration of these Values:

+ Hospitality \- We're passionate about delivering exceptional guest experiences\.
+ Integrity \- We do the right thing, all the time\.
+ Leadership \- We're leaders in our industry and in our communities\.
+ Teamwork \- We're team players in everything we do\.
+ Ownership \- We're the owners of our actions and decisions\.
+ Now \- We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

+ Quality
+ Productivity
+ Dependability
+ Customer Focus
+ Adaptability

**What will it be like to work for Hilton?**

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full\-service hotels and resorts to extended\-stay suites and mid\-priced hotels\. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value\. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands \(http://jobs\.hiltonworldwide\.com/our\-brands/index\.php\) \. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day\. And, our amazing Team Members are at the heart of it all\!

**Job:** _Bars and Restaurants_

**Title:** _Assistant General Manager, SER Steak and Spirits \- Hilton Anatole_

**Location:** _null_

**Requisition ID:** _HOT0ATG1_

**EOE/AA/Disabled/Veterans**