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Supervisor, Medical Technology

Labcorp • Indianapolis, IN 46202 • Posted 30+ days ago

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In-person • Full-time • Junior Manager

Job Highlights

Using AI ⚡ to summarize the original job post

The Supervisor, Medical Technology at Labcorp is responsible for overseeing and ensuring the technical work of the department, ensuring operational readiness of equipment and personnel, and meeting client expectations in the delivery of testing services. This role involves managerial and leadership duties, supervision, performance monitoring and evaluation, regulatory compliance, personnel management, client support, and other essential job duties.

Responsibilities

  • Supervises the day to day production and non-production activities of the local departmental employees.
  • Directly monitors the quality of testing services provided by employees under his/her supervision.
  • Assigns appropriately trained personnel and ensures sufficient number of staff are available to complete the workload.
  • Schedules department personnel appropriately to match the demands of the daily workflow.
  • Provides direct supervision to employees, including assignments, technical and behavioral performance counseling, and troubleshooting.
  • Schedules and supervises all non-production activities and obligations of her/his area.
  • Provides support as required to the department manager to assist in the fulfillment of his/her responsibilities.
  • Assures quality and timely performance of both production and non-production activities under supervision.
  • Reports performance and results against targets and global standards.
  • Ensures regulatory compliance within his/her supervision.
  • Communicates all production and non-production standards, guidelines and information to the supervised staff.
  • Ensures on-time delivery of performance reports and responses to inquiries from other functional areas.
  • Participates in and supports client visits, audits and inquiries to ensure complete fulfillment of requests and interests.
  • Recruits, trains, and contributes to retention efforts of employees.
  • Supports marketing and sales as needed in their efforts to meet specific client requests for testing services.

Qualifications

Required

  • 6 years of experience in a laboratory following clinical training
  • BS degree in Biology, Chemistry or other life Science plus 1 year clinical testing experience; or Medical Technology degree
  • Prior supervisory or management experience is a plus

Preferred

  • Professional certification (ASCP, AABB, or other) in area(s) of expertise

About Labcorp

Labcorp is a leading global life sciences company specializing in clinical laboratory services, drug development support, and diagnostic technologies. The company operates a vast network of clinical laboratories across the United States and in more than 60 countries worldwide. Labcorp offers a wide range of products and services, including routine and specialty testing, genetic testing, clinical trials, and central laboratory services, with a focus on improving health and lives globally.

Full Job Description

**At Labcorp, we believe in the power of science to change lives. We are a leading global life sciences company that delivers answers for crucial health questions. Through our unparalleled diagnostics and drug development capabilities, we provide insights and accelerate innovations that not only empower patients and providers but help medical, biotech, and pharmaceutical companies transform ideas into innovations.**

**What to Expect...**

Directly oversees and is responsible for the technical work of the department; responsible for the operational readiness of equipment, instruments and personnel necessary to meet the daily delivery of testing services. Meets client expectations in delivery of testing services.

**Essential Job Duties:**

Managerial and Leadership duties and responsibilities:

o Supervises the day to day production and non-production activities of the local departmental employees.

o Directly monitors the quality of testing services provided by employees under his/her supervision.

o Assigns appropriately trained personnel and ensures sufficient number of staff are available to complete the workload.

Supervision:

o Schedules department personnel appropriately to match the demands of the daily workflow with in the supervised area.

o Provides direct supervision to employees, including assignments, technical and behavioral performance counseling, and troubleshooting.

o Schedules and supervises all non-production activities and obligations of her/his area, such as validations, surveys, etc.

o Provides support as required to the department manager to assist in the fulfillment of his/her responsibilities, including acting as manager, upon delegation, during absences.

Performance Monitoring and Evaluation:

o Assures quality and timely performance of both production and non-production activities under supervision.

o Reports performance and results against targets and global standards.

o Ensures regulatory compliance within his/her supervision.

o Communicates all production and non-production standards, guidelines and information to the supervised staff.

o Ensures on-time delivery of performance reports (PT, QC/PM, Internal and External QC) and responses to inquiries from other functional areas.

o Participates in and supports client visits, audits and inquiries, as necessary, to ensure complete fulfillment of requests and interests.

Personnel:

o Recruits, trains, and contributes to retention efforts of employees.

o Conducts technical training and development of staff as needed.

o Supports the departmental manager in assessing and meeting the resource needs.

o Supports the development of plans to meet future resource needs.

o Evaluates the performance of employees.

o Works with department manager to establish training plans for the supervised staff.

o Supports the manager in employee evaluations and development plans.

Essential External Client-related Job Duties:

o Supports marketing and sales as needed in their efforts to meet specific client requests for testing services.

Other:

o Perform other duties

**Experience:**

Minimum Required: Requires 6 years of experience in a laboratory following clinical training; prior supervisory or management experience is a plus.

**Education/Qualifications/Certifications and Licenses Required:**

BS degree in Biology, Chemistry or other life Science plus 1 year clinical testing experience; or Medical Technology degree.

Prefer professional certification (ASCP, AABB, or other) in area(s) of expertise.

**Benefits:** All job offers will be based on a candidate's skills and prior relevant experience, applicable degrees/certifications, as well as internal equity and market data. Regular, full-time or part-time employees working 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(K), ESPP, Paid time off (PTO) or Flexible time off (FTO), Commissions, and Company bonus where applicable. For more detailed information, please click here (https://careers.labcorp.com/global/en/us-rewards-and-wellness) **.**

\#LI-AB1

**Labcorp is proud to be an Equal Opportunity Employer:**

As an EOE/AA employer, Labcorp strives for diversity and inclusion in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications of the individual and do not discriminate based upon race, religion, color, national origin, gender (including pregnancy or other medical conditions/needs), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic.

**We encourage all to apply**

If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site (https://careers.labcorp.com/global/en/accessibility) or contact us at Labcorp Accessibility (Disability_apply@LabCorp.com) .

For more information about how we collect and store your personal data, please see our Privacy Statement (https://www.labcorp.com/about/web-privacy-policy) .