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E-Commerce/SEO-Onsite-N. MIA/Miami Gardens

SNI Technology • Fort Lauderdale, FL 33336 • Posted 3 days ago

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In-person • Full-time • Mid Level

Job Highlights

Using AI ⚡ to summarize the original job post

SNI Technology is seeking a highly motivated and experienced SEO/E-Commerce Manager to develop, grow, analyze, control, and improve the lifetime value of our e-commerce site through a comprehensive B2B/B2C program. This role involves designing and executing a strategic plan to increase customer retention, reducing churn rate, and maximizing the lifetime value of customers through our website.

Responsibilities

  • Develop and implement a robust marketing strategy to increase customer retention, reduce churn rate, and maximize the lifetime value of our customers through our website.
  • Utilize data-driven insights to evaluate customer behavior, identify patterns, and assess the effectiveness of retention efforts.
  • Continuously monitor customer retention metrics and provide regular reports and recommendations to optimize the website.
  • Collaborate with cross-functional teams to develop and execute retention initiatives that enhance the customer experience and drive customer loyalty.
  • Identify pain points and areas for improvement in the customer journey.
  • Implement strategies to enhance customer satisfaction, reduce friction, and increase overall customer retention.
  • Leverage customer data to tailor retention strategies to specific customer segments.
  • Drive experimentation and optimization to improve website performance and customer retention.

Qualifications

Required

  • Bachelor's degree in Marketing, Business Administration, or relevant experience
  • 3-5 years managing an e-commerce/SEO environment
  • Bilingual (English/Spanish) is a must
  • Direct experience setting up and managing platforms, preferably within an e-commerce environment for major resellers such as Amazon, Walmart, etc
  • Proficiency in using analytics tools and understanding of relevant metrics
  • Excellent communication and interpersonal skills
  • Strategic mindset and the ability to think creatively to develop and implement effective retention strategies
  • Strong project management skills with the ability to handle multiple projects at a time

Full Job Description

Job Description:
SNI is seeking a highly motivated and experienced SEO/E-Commerce Manager
In this role, you will be responsible for developing, growing, analyzing, controlling, and improving the lifetime value of our e-commerce site through a comprehensive B2B/B2C program.

Responsibilities:
1
Develop and implement a robust marketing strategy: Design and execute a strategic plan to increase customer retention, reduce churn rate, and maximize the lifetime value of our customers through our website


2
Utilize data-driven insights to evaluate customer behavior, identify patterns, and assess the effectiveness of retention efforts
Continuously monitor customer retention metrics and provide regular reports and recommendations to optimize the website.

3
Implement retention initiatives: Collaborate with cross-functional teams, including Marketing, Product, and Customer Support, to develop and execute retention initiatives that enhance the customer experience and drive customer loyalty


4
Optimize the customer journey: Identify pain points and areas for improvement in the customer journey
Implement strategies to enhance customer satisfaction, reduce friction, and increase overall customer retention.

5
Analyze customer data, segment customer groups, and develop actionable insights
Leverage this information to tailor retention strategies to specific customer segments.

6
Drive experimentation and optimization

Qualifications:
  • Bachelor's degree in Marketing, Business Administration, or relevant experience
  • 3-5 years managing an e-commerce/SEO environment
  • Bilingual (English/Spanish) is a MUST
    This is an ONSITE (M-F) role
  • Direct experience setting up and managing platforms, preferably within an e-commerce environment for major resellers such as Amazon, Walmart, etc

  • Proficiency in using analytics tools and understanding of relevant metrics
  • Excellent communication and interpersonal skills, with the ability to collaborate effectively across teams
  • Strategic mindset and the ability to think creatively to develop and implement effective retention strategies
    Strong project management skills with the ability to handle multiple projects at a time