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Insurance Claims Specialist San Diego, CA

Government Employees Insurance Company • Rancho San Diego, CA • Posted 4 days ago

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Hybrid • Full-time • $24.32-$49.00/hr • Entry Level

Job Highlights

Using AI ⚡ to summarize the original job post

As an Insurance Claims Specialist at GEICO's San Diego, CA office, you will be part of a fast-growing auto insurer, focusing on providing exceptional customer service during the claims process. This hybrid role involves in-office training for the first 6-9 months, followed by a hybrid work schedule with 4 days a week in-office and 1 day a week working from home. The role includes collecting facts about accidents, investigating claim details, and supporting policyholders to ensure a quick return to normalcy.

Responsibilities

  • Collect facts about the accident
  • Investigate claim details
  • Collect statements from involved parties
  • Provide outstanding customer service
  • Foster trust and grow customer satisfaction
  • Effectively communicate, verbally and in writing

Qualifications

Required

  • Experience providing outstanding customer service
  • Solid computer multitasking skills
  • Ability to effectively communicate, verbally and in writing
  • Minimum of high school diploma or equivalent

About Government Employees Insurance Company

GEICO, or the Government Employees Insurance Company, is a prominent auto insurance company in the United States. Founded in 1936, it offers auto insurance for cars, motorcycles, boats, and recreational vehicles, as well as homeowners and renters insurance. GEICO is known for its humorous advertising campaigns, competitive pricing, and focus on digital innovation to enhance the customer experience.

Full Job Description

Claims Service Specialist – San Diego, CA
Salary: $24.32 per hour / $49,000 annually

Hybrid role: Training 100% in-office (6-9 months); post training 4 days a week in office and work from home 1 day a week


Claim your career growth as a Claims Service Specialist at GEICO’s San Diego, CA office and be a part of one of the fastest-growing auto insurers in the United States! If you are motivated, all about solutions, and empathetic to the needs of customers, come grow a fulfilling career with us!

Through our paid, industry-leading training, you will learn the ins and outs of the claims process and be ready to assist our policyholders when they need us the most – during an accident. As a Claims Service Specialist, you will collect facts about the accident, investigate claim details, and collect statements from involved parties. Our policyholders will count on your patience, support, and attention to detail to get them back on the road as quickly as possible. GEICO will also give you the space and grace to explore your abilities and learn new ones. So if you are ready to start growing your career, let’s talk!

Many associates see a base salary increase of 10% within their first year as a Claims Specialist. Top associates can see increases up to 15%!

Qualifications & Skills:

  • Experience providing outstanding customer service by showcasing expertise, fostering trust and growing customer satisfaction
  • Solid computer multitasking skills
  • Ability to effectively communicate, verbally and in writing, and willingness to expand on these abilities
  • Minimum of high school diploma or equivalent
  • Eagerness to explore new skills and openness to different career paths


Annual Salary

$22.34 - $34.24

The above annual salary range is a general guideline. Multiple factors are taken into consideration to arrive at the final hourly rate/ annual salary to be offered to the selected candidate. Factors include, but are not limited to, the scope and responsibilities of the role, the selected candidate’s work experience, education and training, the work location as well as market and business considerations.


At this time, GEICO will not sponsor a new applicant for employment authorization for this position.


Benefits:

As an Associate, you’ll enjoy our Total Rewards Program* to help secure your financial future and preserve your health and well-being, including:

  • Premier Medical, Dental and Vision Insurance with no waiting period**
  • Paid Vacation, Sick and Parental Leave
  • 401(k) Plan
  • Tuition Reimbursement
  • Paid Training and Licensures

*Benefits may be different by location. Benefit eligibility requirements vary and may include length of service.

**Coverage begins on the date of hire. Must enroll in New Hire Benefits within 30 days of the date of hire for coverage to take effect.

The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled.

GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.