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Operations Manager - Prada Dallas North Park

Prada Group • Dallas, TX 75215 • Posted 4 days ago via LinkedIn

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In-person • Full-time • Mid Level Manager

Job Highlights

Using AI ⚡ to summarize the original job post

The Operations Manager at Prada Dallas North Park is responsible for overseeing and coordinating daily operations, including managing in-coming and out-going merchandise, inventory control, maintenance, and ensuring all transactions comply with corporate procedures. This role involves close collaboration with the stock manager, tailor shop, and support staff to maintain the organization and efficiency of the store's operations.

Responsibilities

  • Monitor all in-coming and out-going merchandise and oversee shipping and transfers
  • Review all expense reports/P&L’s for supplies
  • Manage maintenance, cleanliness, and organization of stockrooms and front of house
  • Work with stock manager on new hire trainings
  • Monitor weekly cycle count reports, splitting tickets, G/A reports
  • Communicate with Corporate office for new hires and uniforms
  • Ensure transactions are in order and in accordance with Corporate procedure
  • Support tailor shop with supply orders and equipment maintenance
  • Monitor sensor application/procedures
  • Ensure proper floor presence and awareness
  • Authorize schedules for all support staff and create management schedules
  • Process payroll for support staff including OT allocation
  • Prepare/write annual reviews for support staff and management
  • Document disciplinary actions and performance progress reports
  • Intense preparation prior to inventory, becoming the focal point for the store
  • Work closely with inventory control team to prepare inventory
  • Prepare all communications and conduct training seminars
  • Oversee and schedule all weekly cycle counts

Qualifications

Required

  • Proficient in Microsoft Office
  • Professional communication skills
  • Flexible scheduling to meet the needs of the business

Full Job Description

Position: Operations Manager


Department/Function: Retail / Store Operations


Reports to: General Manager/Store Director


Direct Reports: Stock Manager/Stock Specialist/Stock Associate, Alterations Manager/Tailor Specialist/Tailor


Job Summary/Purpose:

The Operations Manager is responsible for planning, directing, and coordinating daily operations.


Duties and Responsibilities:

  • Monitor all in-coming and out-going merchandise (in-transit/transfers of finished product, packaging and props), and oversee and authorize all aspects of messenger service, FedEx, UPS and all shipping and transfers
  • Review all expense reports/P&L’s for supplies
  • Manage maintenance, cleanliness, and organization of stockrooms and front of house
  • Work with stock manager on new hire trainings
  • Monitor weekly cycle count reports, splitting tickets, G/A reports, all reports that relate to inventory levels (KPIs)
  • Communicate with Corporate office to ensure that all new hires have uniforms and that new season uniforms arrive in a timely manner, monitoring that terminated employees return uniforms prior to leaving the company, ensuring the end of season destruction of old uniforms
  • Ensure that all transactions are in order and in accordance with Corporate procedure, including: phone orders/charge sends and charge backs
  • Support tailor shop with supply orders, equipment issues and maintenance according to Corporate standards
  • Monitor sensor application/procedures
  • Ensure proper floor presence and awareness
  • Touch base with all above support staff management and team
  • Authorize schedules for all support staff, create support management schedules
  • Processing payroll for all support staff including authorization and allocation of OT
  • Preparing/writing annual reviews for all support staff and support management
  • Documenting disciplinary actions and performance progress reports for all support staff and support management
  • Intense preparation in the months prior to inventory- becomes focal point for store
  • Work closely with inventory control team in corporate office to prepare inventory (Store Operations Area Manager, Loss Prevention Director)
  • Prepare all communications and conduct training seminars
  • Available to spearhead inventory process
  • Coordinate inventory schedules
  • Reconcile all inventory results and submit to Corporate
  • Liaise with loss prevention to keep track of developments (stock losses)
  • Oversee and schedule all weekly cycle counts
  • Ensure all Incident Reports (“IRs”) are completed with SM support
  • Compile all cycle count results (monthly) and send to Corporate
  • Communicate any issues to Technical Department (Request painters, electricians, fixtures from Italy etc.) and report everyday store maintenance issues
  • Successfully execute all support-related direction as provided by the Corporate partners


Qualifications and Skills:

Proficient in Microsoft Office

Professional communication skills

Flexible scheduling to needs of the business


Physical Requirements:

Lifting, pushing, pulling boxes without assistance

Must be able to pack, unpack, and move stock when supporting back of house functions

Must be able to work shift standing or walking