Director of Compliance

We are Joie, a global baby gear brand established in 2011 and distributed across over 85 countries.

We prioritize designing products with families in mind. Our commitment extends to fostering joy-filled workplaces, where we celebrate our team members' skills, and nurture their development.

With our continued growth, we're seeking an experienced Director of Compliance to join our team in Morgantown, PA.

We offer superior health and welfare benefits, boasting a $0 Copay / $0 Deductible Medical & Prescription Plan, a 401(k) with a 6% Employer Match, Vision and Mental Health Benefits.

The Director of Compliance will be responsible for overseeing the JOIE USA compliance team providing regulatory leadership and ensuring product compliance.

ESSENTIAL DUTIES & RESPONSIBILITIES

Providing oversight and leadership in the following areas:

Compliance and Regulatory Deliverables

• JPMA/Section 104 testing & documentation support

• Law Tag support

• Certificate of Compliance support

• CPSC contact/reporting (15b, etc.)

• Retailer portal documentation - if necessary

• In-house and Outside council interaction, communication/coordination

• Interaction with Outside Test Labs on interpretation issues

Product Development Process

• Standards/regulations monitoring and advisement on impact on product line.

• Safety/risk assessments

• Instruction manuals and labels review and development support

• Marketing Assets review.

• Establish test requirements and quality plans.

• Schedule testing

• ECN documentation/ECN approvals

Ongoing Production Support/Quality Initiatives

• Review and Support Customer Service inquiries/issues.

• Identify/Propose/Design Product Quality improvements.

• Review product returns.

• Conduct product audits from stock.

• Request factory level audits.

• Support Logistics and account services as necessary.

Company Representation/Participation

• ASTM Committees/standards chair

• JPMA Certification Committee

• ISO Technical Expert participation

Legal Representation

• Company authority on compliance and safety requirements.

• Spearhead communication with legal representatives and regulatory bodies as needed if safety issues arise.

• Represent company before regulatory agencies and at various conferences and events related to product safety.

• Provide strategic counsel to the company regarding pending legislative and regulatory developments that may affect the industry including real-time analysis regarding potential impacts on business.

• Monitor current global regulatory trends and activities to ensure the proper systems and procedures are implemented to maintain compliance within a changing regulatory landscape.

• Provide regulatory expertise to R&D and Engineering Teams (domestic and international) to facilitate the product design and development process.

Team Development & Management

• Provide incisive leadership to the Compliance team, including coaching and developing team members for success; identifying strengths and areas for improvement; helping to clarify roles and responsibilities, and develop and implement training, where applicable, in order to maximize and reach optimal individual and organizational goals.

• Manage day-to-day responsibilities of assigned product design group to ensure that deadlines are met and on target.

• Review and elevate work of direct reports. Push for excellence with clear direction, feedback, and mentorship.

• Conduct performance discussions and approve paid time off requests of direct reports.

• Participate in the recruiting and hiring of talented engineers, designers, and technical staff.

• Oversee budget items and approvals for spending.

• Help to shape the design team's culture through mentorship, collaboration, feedback, and process iteration.

• Cultivate best practices to drive internal communication efficiencies.

• Build a cohesive team that works well together and as valued partners to internal customers.

General Management & Supervision

• Manage day-to-day responsibilities of assigned product design group to ensure that deadlines are met and on target.

• Review and elevate work of direct reports. Push for excellence with clear direction, feedback, and mentorship.

• Conduct performance discussions and approve paid time off requests of direct reports.

• Participate in the recruiting and hiring of talented engineers, designers, and technical staff.

• Oversee budget items and approvals for spending.

This position description is intended to provide a summary of the major duties, tasks, and responsibilities of this position and shall not be considered an exhaustive listing of all work requirements.

Requirements & Qualifications

Experience, Knowledge & Education

• Eight (8) to ten (10) relevant work experience in compliance environment, preferably in consumer or juvenile products industry.

• Five (5) years relevant work experience in a compliance environment, preferably in the consumer or juvenile products industry.

• Extensive experience in the consumer goods industry preferred.

• Experience in juvenile product standards (ASTM, CPSC, and NHTSA)

• Deep knowledge and understanding of statutory/regulatory requirements.

• Exceptional understanding of the product development process and common materials used in the manufacturing of juvenile products.

• Superior command of quality systems, data analysis, documentation practices, and processes.

• Knowledge of manufacturing: injection molding and plastics.

• BS degree in engineering required.

Skills & Competencies

• Demonstrates safety leadership and drives safety accountability.

• Leads with a customer service mindset.

• Superior analytical, deductive, and reasoning skills.

• Exceptional verbal and written communication skills including report writing & presentation skills, communicating with people from diverse backgrounds and varied abilities (e.g. technical and non-technical staff).

• Proven ability to take initiative, advocate, and debate effectively.

• Highly skilled and capable of building and maintaining trusting partnerships and relationships across internal departments and external business partnerships.

• Impeccable attention to detail and the ability to spot errors and inconsistencies.

• Demonstrated problem solving and root cause analysis concepts and methodologies.

• Ability to work well in a fast-paced professional office environment remaining poised under pressure or opposition.

• Experience in planning, organizing, and prioritizing workloads and deadlines, as well as managing and following through on multiple tasks.

• Passion for continuous improvement in all tasks and processes.

• Ability to coach others to improve their performance as demonstrated by the regular provision of positive, encouraging, and information feedback.

Technology

• Strong proficiency with SolidWorks

• Strong proficiency in management /quality assurance software/tools

• MS Office; advanced Excel and PowerPoint skills

• Ability to quickly acquire proficiency with new skills and technologies.

Other

• Ability to work extended hours as business needs warrant; may include nights and weekends.

• Domestic Travel as business needs warrant.

• Occasional International travel as business need warrant.

Applicants must be currently authorized to work in the United States on a full-time basis.