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Credit & Collections Specialist

Robert Half • Westminster, CO 80036 • Posted 30+ days ago

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In-person • Full-time • Contract • Mid Level

Job Highlights

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We are seeking a Credit & Collections Professional based in Westminster, Colorado, United States. This role involves managing credit and collection activities for specific customer accounts receivable portfolios, interacting with both external and internal customers, and operating within a dynamic team. This is a long-term contract employment opportunity.

Responsibilities

  • Effectively manage end-to-end activities of assigned accounts receivable portfolio, from account setup to cash collections.
  • Engage in dispute management with customers to achieve positive outcomes for both the customer and the company.
  • Execute credit applications and credit limit recommendations.
  • Review sales orders on credit hold for approval and carry out A/R account reconciliation.
  • Process credit card transactions and monitor monthly auto-pay activities.
  • Engage with customers through phone calls and email correspondences.
  • Log all customer contacts and collection activities into the collection software system.
  • Make recommendations on monthly bad debt reserves and manage risk by driving win/win situations between the company and customers.
  • Produce reports as requested and participate in acquisition and integration activities.
  • Contribute to process improvement initiatives, time management, and change management.

Qualifications

Required

  • Proficiency in Customer Service and Sales
  • Familiarity with Office Functions and Documentation
  • Understanding of Policies and Invoicing procedures
  • Experience with Cash Activity Review and Email Correspondence
  • Knowledge of Collection Processes and Credit handling
  • Ability to perform Account Reconciliation and create Financial Notes
  • Proficiency in Oracle and Integration
  • Spanish Language skills are an advantage
  • Excellent Time Management skills
  • Proficiency in Microsoft Office Suites
  • Ability to Resolve Issues related to Customer Account
  • Experience in Change Management and Cash Flow Analysis
  • Skills in Dispute Resolution and Placement

About Robert Half

Robert Half, the world’s first and largest specialized talent solutions firm, connects opportunities at great companies with highly skilled job seekers. We offer contract, temporary and permanent placement solutions for roles in finance and accounting, technology, marketing and creative, legal, and administrative and customer support. Named to Fortune’s World’s Most Admired Companies and 100 Best Companies to Work For® lists and a Forbes Best Employer for Diversity, Robert Half is the parent company of Protiviti®. Robert Half is traded on the New York Stock Exchange (symbol: RHI) and is a member of the S&P 500 index.

Full Job Description

Description

We are seeking a Credit & Collections Professional based in Westminster, Colorado, United States. This role revolves around managing credit and collection activities for specific customer accounts receivable portfolios. Operating within a dynamic team, you will interact with both external and internal customers. This role offers a long term contract employment opportunity.

Responsibilities:

- Effectively manage end-to-end activities of assigned accounts receivable portfolio, from account setup to cash collections.

- Engage in dispute management with customers to achieve positive outcomes for both the customer and the company.

- Execute credit applications and credit limit recommendations.

- Review sales orders on credit hold for approval and carry out A/R account reconciliation.

- Process credit card transactions and monitor monthly auto-pay activities.

- Engage with customers through phone calls and email correspondences.

- Log all customer contacts and collection activities into the collection software system.

- Make recommendations on monthly bad debt reserves and manage risk by driving win/win situations between the company and customers.

- Produce reports as requested and participate in acquisition and integration activities.

- Contribute to process improvement initiatives, time management, and change management.

Requirements - Proficiency in Customer Service and Sales

- Familiarity with Office Functions and Documentation

- Understanding of Policies and Invoicing procedures

- Experience with Cash Activity Review and Email Correspondence

- Knowledge of Collection Processes and Credit handling

- Ability to perform Account Reconciliation and create Financial Notes

- Proficiency in Oracle and Integration

- Spanish Language skills are an advantage

- Excellent Time Management skills

- Proficiency in Microsoft Office Suites

- Ability to Resolve Issues related to Customer Account

- Experience in Change Management and Cash Flow Analysis

- Skills in Dispute Resolution and Placement

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) .