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Store Leader (Orland Square Mall R237)

Apple • Orland Park, IL 60467 • Posted 30+ days ago

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In-person • Full-time • Senior Manager

Job Highlights

Using AI ⚡ to summarize the original job post

As a Store Leader at Apple, you will inspire teams to deliver measurable results across various business sectors of the store. Your leadership involves developing a sales force to discover customer needs and deliver solutions, maintaining customer trust through technical support, engaging with business customers, and training staff to maximize product usage. You will also be responsible for team building, creating excitement around products and initiatives, and upholding standards of communication and confidentiality.

Responsibilities

Inspire teams to deliver measurable results for the store's various business sectors.
Develop a sales force to discover customers' needs and deliver solutions.
Maintain customers' trust in Apple and its products through technical support.
Engage with business customers and bring the Apple experience to them.
Coach the training staff to teach customers how to get the most out of their Apple products.
Build lines of business by selecting and developing a knowledgeable talent pool.
Create excitement around products, launches, programs, and initiatives.
Uphold high standards regarding communication and confidentiality.
Drive staff to create customer experiences that enhance Apple loyalty.
Deliver measurable results and help enrich customers' lives.

About Apple

Apple Inc. is a leading technology company based in Cupertino, California, known for its flagship products such as the iPhone, Mac computers, iPad tablets, Apple Watch, and Apple TV. It also provides software services like iOS, macOS, Safari, iTunes, and the App Store, operating globally with various subsidiaries and partnerships. Apple's focus on innovation and sustainability reinforces its prominent position in the tech industry.

Full Job Description

As a Store Leader, you inspire teams to deliver measurable results for the store's various business sectors. You lead a sales force that discovers customers' needs and delivers solutions to build Apple loyalty. Your technical support team helps maintain customers' trust in Apple and its products. Your business team brings the Apple experience to business customers. And the training staff you coach teaches customers how to get the most out of their Apple products. You build these lines of business by selecting and developing a knowledgeable talent pool. In addition to team building, you create excitement around products, launches, programs, and initiatives. You're responsible for upholding our high standards regarding communication and confidentiality. And by driving your staff to create customer experiences that enhance Apple loyalty, you deliver measurable results and help enrich customers' lives. Apple is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

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