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Asst Executive Housekeeper
Hilton Grand Vacations • Capistrano Beach, CA 92624 • Posted 30+ days ago
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In-person • Full-time • $25.00-$27.50/hr • Junior Manager
Job Highlights
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Hilton Grand Vacations is seeking an Assistant Executive Housekeeper for Cypress Pointe, located near Brian Head Ski Resort. This role involves managing and coordinating departmental team members to ensure efficient and productive cleaning services, inspecting units and common areas for compliance with standards, and assisting with various administrative tasks. The position offers a range of benefits from day one, including health insurance eligibility, paid time off, and tuition reimbursement.
Responsibilities
- Act as lead for the department in the absence of the Executive Housekeeper.
- Manage and coordinate all departmental team members in various work assignments.
- Ensure the department operates efficiently and productively.
- Inspect units and common areas to ensure compliance with departmental standards.
- Monitor guests' requests and complaints, resolving issues and coordinating with other departments.
- Assist in maintaining an accurate inventory of linens and supplies.
- Coordinate the Lost and Found and uniform exchange, ensuring accurate procedures are followed.
- Monitor all laundry operations and assist with the carpet and floor maintenance program.
- Ensure all assets of the department, equipment, supplies, and storage are accurately locked and secured.
- Assist with hiring, supervising, disciplining, and training of all staff under the Housekeeping Department.
- Assist with administrative tasks associated with maintaining accurate documentation.
- Investigate accidents and initiate accident reports recommending corrective action.
- Ensure all departmental staff is working safely and in accordance with OSHA regulations.
- Adhere to all corporate required purchasing policies and controls.
- Assist on all guest activities as needed by management.
Qualifications
Required
- 2 years of prior supervisory experience
- 3 years in a related housekeeping role
- Organizational and interpersonal skills
- High school diploma
- Knowledge of Housekeeping equipment and chemicals; including OSHA and Blood Borne Pathogen safety standards
About Hilton Grand Vacations
Hilton Grand Vacations is a renowned vacation ownership company operating in the tourism industry. They offer high-quality vacation experiences through over 60 resorts and properties, providing luxurious accommodations, amenities, and hassle-free vacation options for individuals and families globally.
Full Job Description
HGV Now Offers Day One Team Member Benefits!*
We are seeking for a Assistant Executive Housekeeper to join our team at Cypress Pointe. This outstanding lodge is just steps away from the Brian Head Ski Resort. Don't miss out the opportunity to work in a fantastic resort in a wonderful environment.
Why do Team Members Like Working for us?
- Day 1 Benefit Eligibility*
- Recognition Programs and Rewards
- Pay is hourly and is this a full 40 hour work week
- Discounted Hilton hotel rates worldwide!
- Shuttle provided to and from Cedar City and Parowan
- Paid time off
- Employee stock purchase program
- Tuition reimbursement programs
- Numerous learning and advancement opportunities
- And much more!
What will I be doing?
- In the absence of the Executive Housekeeper, the assistant acts as lead for the department and manages and coordinates all departmental team members in the various work assignments to ensure a department that is run efficiently and productively in providing excellence in cleaning services to the guests and owners. Routinely inspect units and common areas to ensure they are in compliance with departmental standards. Monitors guests requests and complaints, resolving issues and coordinating efforts with other departments as vital to provide excellent service.
- Assists in ensuring that an accurate inventory of linens and supplies is maintained. Helps coordinate the Lost and Found and uniform exchange and ensures accurate procedures are followed. Monitors all laundry operations and assists with the carpet and floor maintenance program. Ensures all assets of the department, equipment, supplies and storage are accurately locked and secured.
- Assists with hiring, supervising, disciplining and training of all staff under the direction of the Housekeeping Department and assists with administrative tasks associated with maintaining accurate documentation such as payroll timekeeping records, staff schedules, vacation hours, etc. May investigate accidents and initiate accident reports recommending appropriate corrective action. Ensures all departmental staff is working safely and in accordance with OSHA regulations.
- Adheres to all corporate required purchasing policies and controls to include all outside contractor bids, budgets and schedules. Meetings for the department may be required. Depending on what the executive housekeeper assigns, additional tasks and special projects might need to be completed.
- Assists on all guest activities as the need arises by management.
What are we looking for?
To fulfill this role successfully, you must possess the following minimum qualifications and experience:
- 2 years of prior supervisory experience
- 3 years in a related housekeeping role
- Organizational and interpersonal skills
- High school diploma
- Knowledge of Housekeeping equipment and chemicals; including OSHA and Blood Borne Pathogen safety standards.
The hourly rate for this role is between $25.00 -$27.50 based on experience
HGV was awarded four out of five stars for fostering a culture of work-life balance and family-friendly benefits, and is one of Newsweek's "America's Greatest Workplaces for Parents & Families." Over the past 30 years, the highest honor we’ve received is the continued loyalty of our Owners, Members and Guests. We’ve also earned accolades for the remarkable work of our dedicated Team Members throughout our resorts, call centers and corporate offices.
*Eligibility: All U.S. hourly Team Members not represented by a labor organization or subject to collective bargaining agreement.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
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