Sales & Operations Planning Manager

Summary

The purpose of this role is to manage the Sales & Operations process, which integrates demand, supply, and financial planning into a forward-thinking plan. This is based on input from the organization’s key functional areas, including sales, new product development, marketing, manufacturing, distribution, and finance.

Essential Duties & Responsibilities

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Subject matter expert for demand planning, network optimization, and capacity planning
• Support various projects to include but not limited to monthly demand plans, consumption models, network and production strategy optimization, integration of new businesses and new product launches
• Participate in the development of statistical models to optimize safety stocks without negatively affecting customer service levels
• Review and analyze the forecast demand versus actual demand and understand changes and trends
• Collaborate with Sales and Marketing to ensure that the promotions, visible impact orders, and new product forecasts are included in the aggregate demand
• Notify Supply Chain, Scheduling, and Manufacturing of significant forecast or capacity changes in a timely basis
• Communicate with Manufacturing about promotions, new products forecasts, and launch timing updates
• Assist in the resolution of key supply-demand/service-cost issues
• Document assumptions, promotions, and adjustments to forecasts using Sales and Marketing teams’ input
• Analyze and upload timely and accurate 18-month forecasts on a monthly basis
• Facilitate monthly demand forecast aggregation, including consensus between functions and stakeholders
• Assist with the coordination, facilitation, and documentation of regularly scheduled planning meetings
• Evaluate, archive, and safeguard final adjusted and unadjusted statistical forecasts
• Create and drive continuous improvement of world-class demand planning and S&OP processes
• Measure, control, and improve S&OP plan accuracy through clearly defined metrics
• Lead network optimization process to mitigate costs and maximize service
• Develop capacity simulation processes to run sensitivity analysis for growth
• Other duties as assigned

Qualifications

Education and/or Experience

• Bachelor’s degree in business, Supply Chain Management, or Logistics
• MBA or master’s degree in business, Engineering, Supply Chain Management, Finance or equivalent preferred.

5 years of experience in Supply Chain (Demand Planning, Supply Planning, and Inventory Planning in an environment of both manufactured and sourced finished goods) and/or related supply chain management including design, implementation, and execution of S&OP related processes.

Other Skills

Language skills:

• Ability to read, analyze, and interpret the most complex documents.
• Ability to respond effectively to the most sensitive inquiries or complaints.
• Ability to make effective and persuasive speeches and presentations on controversial or complex topics to top management, public group, and/or boards of directors.

Mathematical skills:

• Ability to work with mathematical concepts.

Reasoning:

• Ability to define problems, collect data, establish facts and draw valid conclusions.
• Ability to interpret an extensive variety of information.
• Computer skills:
• Knowledge of Microsoft Office Suite
• Working knowledge of modern manufacturing, material flow and improvement strategies (e.g. ELS, continuous flow, cellular etc.) and the ability to integrate those into the operation
• Demonstrated understanding of financial systems and the key drivers within the manufacturing environment
• IBF or APICS certification

Competencies

Communication: Effectively communicate to internal and external business partners by sharing expertise to encourage accomplishment of shared business goals.

Teamwork and Collaboration: Actively support and collaborate with peers and team members to contribute to overall company success.

Knowledge: Display knowledge of department, applicable products, services and business objectives. Demonstrate a continuous learning mindset through continued professional and personal development.

Accountability: Follow through with tasks and responsibilities in an appropriate and timely manner.

Work Quality: Produces results, meets goals, and provides services that meets or exceeds EHOB’s standards.

Adaptability: Readily and effectively adapts way of working, thinking and acting in response to changing workplace conditions, targets or goals.

Strategic Thinking: Demonstrate ability to understand a situation or obstacle from all perspectives.

EHOB Ambassador: Reflect EHOB’s mission, vision and values.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts; risk of electrical shock; risk of radiation and vibration. The noise level in the work environment is usually moderate.

EHOB does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status or military service.