Assistant Technical Communications Designer

As innovators of premium baby gear with timeless style, Nuna is a Global Brand, growing exponentially in the US Market.

Nuna’s corporate office is nestled in scenic Berks County, PA, within a mile of turnpike exit 298. Our quiet location promises the luxuries of a low-stress commute and a 360 view of nature.

Like our high-quality baby gear, our health and welfare benefits are superior, boasting an onsite state-of-the-art gym facility coupled with a $0 Copay / $0 Deductible Medical & Prescription Plan and a 401(k) with 6% Employer Match.

Currently we are seeking an Assistant Technical Communications Designer to join our Creative & Marketing team to support Nuna Baby Essentials and Tavo Pets Essentials with products relative to creating instruction manuals, warning labels, packaging, and other on-product brand artwork.

In this role the Assistant Technical Communications Designer will consistently strive to improve all on-product and packing designs, globally, matching that of our leading-edge, premium baby gear brand in a constantly evolving global marketplace.

ESSENTIAL DUTIES & RESPONSIBILITIES

Design and Technical Writing | Assist with:

• Creating product labels and instruction manuals – layout, design, line art, writing and specifications
• Following federal and industry compliance requirements
• Achieving satisfactory and intuitive assembly and usage with consumers
• Creating consistent and within accurate specifications, cartons, product packaging and product logo files
• Drawing accurate line art of products to be included in various product communications.
• Conducting quality checks and reviews on all technical communications and artwork for accuracy, appropriateness, and correct usage.

Product Development | Assist with:

• Creating initial product label layouts to establish the required space and layout design that fits with the overall product design language.
• Providing creative solutions to enhance the overall product visuals through the placement, shape/design and content of product labels.
• Conducting studies and verification testing with the design team to observe product interaction in an effort to determine necessary design changes or instruction changes for satisfactory consumer experience.
• Participating in Internal Design Reviews (IDR) and safety reviews to evaluate and propose future direction on new product technical communication.

Documentation | Assist with:

• Maintaining a high level of quality, clarity, and consistency for all documents.
• Tracking documentation through the entire development process while adhering to strict timelines, maintaining revision control, maintaining change lists, and managing reviewers.
• Ensuring that documentation is accurate, complete, meets specifications, and adheres to standards for quality and style.
• Expediting change request consideration and approval processes including coordinating review by stakeholders of project change requests, managing stakeholders and approvers for timely response on change management requests, and maintaining comprehensive change management files and documentation.

Other

• Contributes to the strategy and execution of product launch marketing materials with the creative & brand teams.
• Maintain a flawlessly organized folder structure and file systems.
• Assist with technical communication project schedules and activities.
• Comfortably communicate with colleagues in offices around the globe for project timelines, product information, and asset approvals.
• Continually seeks improvement on all on-product and packages designs, formats, styles, workflows and processes.

This position description is intended to provide a summary of the major duties, tasks, and responsibilities of this position and shall not be considered an exhaustive listing of all work requirements

REQUIREMENTS & QUALIFICATIONS

Experience, Knowledge & Education

• One (1) to three (3) years’ work experience in the area of technical communications, instruction writing, or graphic design.
• Experience with creating consumer product labels and instruction manuals preferred.
• Experience within multi-national organization a plus.
• Possess portfolio of completed graphic designs and creative projects.
• Associate or bachelor’s degree in graphic design or related field OR an equivalent amount of work experience is required.

Skills & Competencies

• Must have an extremely good eye for detail and consistency.
• Excellent written and oral communication skills, and editorial skills.
• Ability to work cross-functionally to gather project requirements, product information, and assignment approvals, ensuring projects deadlines are met.
• Exceptionally organized and self-motivated.
• A resourceful and collaborative team player; able to build and maintain strong rapport with all internal stakeholders.
• Ability to take complex technical information and adapt it for audiences who have nontechnical backgrounds in a concise and effective manner.
• High level of creativity, passion, and integrity.
• Adept at operating effectively in multiple cultural contexts.
• Ability to manage multiple projects and changing priorities while maintaining tight deadlines.
• Possess proven ability to organize, research, write, edit and publish work to the highest level of quality in English.

Technology | Proficient with:

• Mac OSX platform
• Adobe Creative Suite: Photoshop Adobe Illustrator and Adobe InDesign
• MS Office Suite: Word, Excel, PowerPoint & Teams

Other

• Ability to work extended hours as business needs warrant; may include nights and weekends.
• Travel potential as business needs warrant.
• Employees who are in Non-Exempt positions must accurately complete, obtain approval by their manager and timely submit a timecard in the form provided by the Company, as it coincides the Company’s bi-weekly payroll schedule.

Applicants must be currently authorized to work in the United States on a full-time basis.