Remote Bilingual Customer Service Representative

**Join Sagility: Elevate Your Career in Healthcare Customer Service!
Sagility is a global leader in business process management, dedicated to optimizing the member and patient experience. With a blend of technology-powered services and decades of healthcare expertise, we drive positive outcomes for our clients.

**Join Us and S.O.A.R****

- S
- Spark Curiosity
- O
- One Team, One Direction
- A
- Action for Results
- R
- Right by Right Purpose

We are committed to shaping careers and have immediate openings for Remote Bilingual Customer Service Representatives in our Call Center. As a crucial part of Sagility, you will provide the essential human touch that sets our service apart.

**Benefits:**

- Competitive pay: $15.00/hr. for bilingual
- Performance incentives
- Paid training in a state-of-the-art video training environment
- Comprehensive health plan available after 90 days
- Employee wellness and engagement programs
- Significant career growth opportunities: 90% of our leaders began as Customer Service Representatives

**Responsibilities:**

- Promptly and effectively manage all incoming calls
- Conduct research to provide effective solutions for customer issues
- Document all calls accurately
- Communicate professionally, em-pathetically, and diplomatically with clear voice quality and articulation
- Strive to achieve daily team quality and customer satisfaction goals

**What We Are Looking For:**

Unwavering commitment to perfect effort

Punctuality and dedication

Ability to thrive in a fast-paced environment

Proficiency