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Restaurant Supervisor, Gate City Casino
Delaware North • Nashua, NH 03061 • Posted 30+ days ago
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In-person • Full-time • $18.00-$24.00/hr • Junior Manager
Job Highlights
Using AI ⚡ to summarize the original job post
Delaware North Gaming is seeking a full-time Restaurant Supervisor for Gate City Casino in Nashua, New Hampshire. The role involves leading hourly staff, prioritizing tasks, and ensuring the highest level of service to guests. The position offers a comprehensive benefits package, including health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, and tuition and/or professional certification reimbursement.
Responsibilities
- Maintain a safe and clean environment for guests and team members, ensuring the venue is adequately stocked with all products and supplies needed for service.
- Assign duties to team members on shift and perform some service tasks.
- Assist managers in team member training and compliance.
- Investigate and resolve service complaints, review procedures operational areas in need of attention.
- Assist in the management of staffing levels in accordance with budgetary goals and business volume.
- Greet guests positively, professionally and as an individual, and monitor guests' and team member need within your assigned area.
Qualifications
Required
- Experience working in a restaurant.
- Beneficial to have two years' supervisory experience.
- Self-motivated, superior organization and guest service abilities.
- Excellent written and verbal communication skills with customer relation skills.
- No college degree required.
- Previous culinary experience.
- Ability to provide support to kitchen and back of house operations.
- Knowledgeable in maintaining service & sanitation guidelines and standards.
About Delaware North
Delaware North is a global leader in hospitality and food service management, offering a wide range of products and services in sectors such as sports and entertainment venues, parks and resorts, gaming and casinos, and airports. Founded in 1915, the company has expanded its operations worldwide, providing food and beverage, lodging, retail, sports and recreation, and entertainment experiences to millions of guests. With notable subsidiaries like Patina Restaurant Group and TD Garden, Delaware North competes with industry giants like Aramark and Compass Group, solidifying its position as one of the largest privately held hospitality companies globally.
Full Job Description
**The Opportunity**
Delaware North Gaming is searching for a full-time Restaurant Supervisor to join our team at Gate City Casino in Nashua, New Hampshire. Ensuring the highest level of service to guests is our greatest priority. As a Restaurant Supervisor, you will lead hourly staff in the daily performance of their duties and effectively prioritize multiple tasks.
**Pay**
$18.00 - $24.00 / hour
Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer .
**Benefits**
We care about our team member's personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:
+ Weekly pay
+ Employee assistance program
+ Training and development opportunities
+ Employee discounts
+ Flexible work schedules
Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, and tuition and/or professional certification reimbursement.
**Responsibilities**
+ Maintain a safe and clean environment for guests and team members, ensuring the venue is adequately stocked with all products and supplies needed for service and all departmental and organizational policies and procedures are met
+ Assign duties to team members on shift and perform some service tasks
+ Assist managers in team member training and compliance
+ Investigate and resolve service complaints, review procedures operational areas in need of attention, as well as assisting in the management of staffing levels in accordance with budgetary goals and business volume
+ Greet guests positively, professionally and as an individual, and monitor guests' and team member need within your assigned area
**Qualifications**
+ Experience working in a restaurant; beneficial to have two years' supervisory experience
+ Self-motivated, superior organization and guest service abilities
+ Excellent written and verbal communication skills with customer relation skills
+ No college degree required
+ Previous culinary experience
+ Ability to provide support to kitchen and back of house operations.
+ Knowledgeable in maintaining service & sanitation guidelines and standards
**Physical Requirements**
+ Must be able to carry up to 35 lbs
+ Standing, walking, bending for the duration of the shift, occasionally pushing and pulling to move equipment, mops, and brooms
**Shift Details**
Day shift
Evening shift
Holidays
Monday to Friday
Weekends
**Who We Are**
Delaware North Gaming operates Gate City Casino in Nashua, New Hampshire. We offer players slots and video gaming machines, table games, poker rooms and tournaments, mobile sports betting, full-service restaurants, and own and operate the Sheraton hotel located nearby.
At Delaware North, you'll love where you work, who you work with, and how your day unfolds. Whether it's in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there's no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us.
Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.
Delaware North Gaming is searching for a full-time Restaurant Supervisor to join our team at Gate City Casino in Nashua, New Hampshire. Ensuring the highest level of service to guests is our greatest priority. As a Restaurant Supervisor, you will lead hourly staff in the daily performance of their duties and effectively prioritize multiple tasks.
**Pay**
$18.00 - $24.00 / hour
Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer .
**Benefits**
We care about our team member's personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:
+ Weekly pay
+ Employee assistance program
+ Training and development opportunities
+ Employee discounts
+ Flexible work schedules
Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, and tuition and/or professional certification reimbursement.
**Responsibilities**
+ Maintain a safe and clean environment for guests and team members, ensuring the venue is adequately stocked with all products and supplies needed for service and all departmental and organizational policies and procedures are met
+ Assign duties to team members on shift and perform some service tasks
+ Assist managers in team member training and compliance
+ Investigate and resolve service complaints, review procedures operational areas in need of attention, as well as assisting in the management of staffing levels in accordance with budgetary goals and business volume
+ Greet guests positively, professionally and as an individual, and monitor guests' and team member need within your assigned area
**Qualifications**
+ Experience working in a restaurant; beneficial to have two years' supervisory experience
+ Self-motivated, superior organization and guest service abilities
+ Excellent written and verbal communication skills with customer relation skills
+ No college degree required
+ Previous culinary experience
+ Ability to provide support to kitchen and back of house operations.
+ Knowledgeable in maintaining service & sanitation guidelines and standards
**Physical Requirements**
+ Must be able to carry up to 35 lbs
+ Standing, walking, bending for the duration of the shift, occasionally pushing and pulling to move equipment, mops, and brooms
**Shift Details**
Day shift
Evening shift
Holidays
Monday to Friday
Weekends
**Who We Are**
Delaware North Gaming operates Gate City Casino in Nashua, New Hampshire. We offer players slots and video gaming machines, table games, poker rooms and tournaments, mobile sports betting, full-service restaurants, and own and operate the Sheraton hotel located nearby.
At Delaware North, you'll love where you work, who you work with, and how your day unfolds. Whether it's in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there's no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us.
Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.
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