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Shift Lead

Banfield Pet Hospital • Lutherville, MD 21094 • Posted 30+ days ago

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In-person • Full-time • Mid Level

Job Highlights

Using AI ⚡ to summarize the original job post

The Shift Lead at Banfield Pet Hospital is responsible for performing the duties of a Certified Surgical Technician (CSC) and/or veterinary assistant/technician, providing continuity and operational support across all shifts, and ensuring that the hospital always has leadership onsite to support associates and clients. This role involves coordinating and guiding the paraprofessional staff, supporting hospital leadership in maximizing productivity and profitability, and maintaining effective communication with various stakeholders.

Responsibilities

Perform the duties of a Certified Surgical Technician (CSC) and/or veterinary assistant/technician
Provide continuity and operational support across all shifts
Ensure that the hospital always has leadership onsite to support associates and clients
Coordinate and guide the paraprofessional staff
Support hospital leadership in maximizing the productivity and profitability of the hospital
Maintain effective communication with clients, associates, Field Leadership, Central Team Support, and PetSmart

About Banfield Pet Hospital

Banfield Pet Hospital is the largest privately-owned veterinary practice in the U.S., offering a wide range of veterinary services, including routine check-ups, surgeries, dental care, and diagnostics. They are known for their preventive care approach and provide comprehensive Optimum Wellness Plans tailored to specific pet needs. Banfield operates over 1,000 veterinary hospitals across the country and has partnerships with major pet retailers like PetSmart and Petco.

Full Job Description

The primary purpose and function of the Shift Lead is to perform the duties of a CSC and/or veterinary assistant/technician, as well as provide continuity and operational support across all shifts, ensuring that the hospital always has leadership onsite to support associates and clients. The Shift Lead will help coordinate and guide the paraprofessional staff and support hospital leadership in maximizing the productivity and profitability of the hospital. This position will work with the Practice Manager and/or Chief of Staff (COS) to help ensure effective communication with clients, associates, Field Leadership, Central Team Support, and PetSmart.

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