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Branch Manager

Ferguson Enterprises, LLC. • New Britain, PA 18901 • Posted 30+ days ago

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In-person • Full-time • $4,538-$9,982/mo • Mid Level Manager

Job Highlights

Using AI ⚡ to summarize the original job post

Ferguson Enterprises, LLC is seeking a Branch Manager for their New Brittian, PA location, focusing on Plumbing and HVAC sales. This role involves leading local operations, including a counter and a warehouse, and establishing relationships with the local customer base to grow sales. The successful candidate will oversee a team, maintain inventories, promote sales, and ensure efficient and quality branch operations.

Responsibilities

  • Provide leadership for the organization's customer-facing associates and branch functions
  • Develop a team with focus on customer service, policy and strategy implementation
  • Run the overall operation of a branch location including hiring, coaching, and scheduling of employees to ensure efficient and quality branch operations
  • Maintain inventories at adequate levels, promote sales, and maintain the appearance of the branch
  • Build and maintain an environment of engagement by listening to feedback from leaders, associates, and customers and implementing solutions to solve problems
  • Analyze store data and identify areas of opportunity, and implement solutions to continuously improve the overall performance of the location
  • Performs all work in accordance with established safety standards and adheres to all safety policies, rules, regulations and procedures

Qualifications

Required

  • 2+ years leadership/management experience is preferred
  • Prior industry experience is strongly preferred
  • Ability to lead and empower individuals and teams
  • Ability to organize, prioritize, multi-task and effectively lead through stressful situations
  • Proven track record to use data and metrics to implement effective solutions
  • Demonstrated success in problem solving and delivering results
  • Strong written and verbal communication skills
  • Knowledge of Microsoft Office software (Outlook, Word, Excel, PowerPoint, Access, etc.)

About Ferguson Enterprises, LLC.

Ferguson is a major player in the plumbing and heating distribution industry, providing a wide range of products and services to professional contractors, commercial customers, and residential customers. With a strong commitment to customer service, the company operates over 1,400 branches and showrooms across the United States, offering plumbing supplies, hydronic heating and cooling systems, waterworks, mechanical and industrial supplies, and appliances. Ferguson has also expanded its operations globally, serving customers in Canada, the United Kingdom, and Central Europe through strategic acquisitions and joint ventures.

Full Job Description

**Job Posting:**

Since 1953, Ferguson has been a source of quality supplies for a variety of industries. Together We Build Better infrastructure, better homes and better businesses. We exist to make our customers' complex projects simple, successful, and sustainable. We proactively solve problems, adapt and grow to continuously serve our customers, communities and each other. Ferguson is proud to provide best-in-class products, service and capabilities across the following industries: Commercial/Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, Residential Building and Remodel, Waterworks and Residential Digital Commerce. Ferguson has approximately 36,000 associates across 1,700 locations. Ferguson is a community of proud associates who operate with the shared purpose of building something meaningful. You will build a career that you are proud of, at a company you can believe in.

Ferguson is currently seeking the right individual to fill an immediate need for a **Branch Manager** in our New Brittian, PA location. This location sells Plumbing and HVAC.

This position leads local operations of this location which includes a counter and a warehouse. The successful candidate will establish relationships with local customer base to grow sales of dual trade.

**Position Details**

+ Reports to the Area Manager

+ Direct oversight of 4-6 associates

**Responsibilities**

+ Provide leadership for the organization's customer-facing associates and branch functions

+ Develop a team with focus on customer service, policy and strategy implementation

+ Run the overall operation of a branch location including hiring, coaching, and scheduling of employees to ensure efficient and quality branch operations

+ Maintain inventories at adequate levels, promote sales, and maintain the appearance of the branch

+ Build and maintain an environment of engagement by listening to feedback from leaders, associates, and customers and implementing solutions to solve problems

+ Analyze store data and identify areas of opportunity, and implement solutions to continuously improve the overall performance of the location

+ Performs all work in accordance with established safety standards and adheres to all safety policies, rules, regulations and procedures

**Qualifications**

+ 2+ years leadership/management experience is preferred

+ Prior industry experience is strongly preferred

+ Ability to lead and empower individuals and teams

+ Ability to organize, prioritize, multi-task and effectively lead through stressful situations

+ Proven track record to use data and metrics to implement effective solutions

+ Demonstrated success in problem solving and delivering results

+ Strong written and verbal communication skills

+ Knowledge of Microsoft Office software (Outlook, Word, Excel, PowerPoint, Access, etc.)

At Ferguson, we care for each other. We value our well-being just as much as our hard work. We are committed to a holistic approach towards benefits plans and programs that support the mental, physical and financial well-being of our associates. Our competitive offering not only includes benefits like health, dental, vision, paid time off, life insurance and a 401(k) with a company match, but our associates also enjoy additional meaningful and inclusive enhancements that are adaptable to their diverse situations and needs, including mental health coverage, gender affirming and family building benefits, paid parental leave, associate discounts, community involvement opportunities and more!

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**Pay Range:**

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$4,537.80 - $9,982.50

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**_Estimated Ranges displayed are Monthly for Salaried roles_** **OR** **_Hourly for all other roles._**

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This role is Bonus or Incentive Plan eligible.

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_The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability._

_Ferguson Enterprises, LLC. is an equal employment employer_ _F/M/Disability/Vet/Sexual_ _Orientation/Gender_ _Identity._

Equal Employment Opportunity and Reasonable Accommodation Information (https://www.ferguson.com/content/careers/reasonable-accommodation)