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Assistant Manager - Dunkin Donuts
Baskin Robbins • Princeton, WV 24740 • Posted 30+ days ago
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In-person • Full-time • Junior Manager
Job Highlights
Using AI ⚡ to summarize the original job post
As an Assistant Manager at Dunkin', you will support the Restaurant Manager in ensuring smooth day-to-day operations, local store marketing, and team member performance and training. This role involves leading floor operations, overseeing Brand Training programs, and providing strong leadership to the team to deliver great guest experiences, operational excellence, and profitable sales.
Responsibilities
- Perform all responsibilities of restaurant team members
- Lead team meetings, along with Restaurant Manager
- Oversee Brand Training Programs, schedule, train, validate, certify team and shift lead staff
- Ensure Brand standards, recipes and systems are executed
- Create and maintain a guest focused culture in the restaurant
- Review guest feedback results and implement action plans to drive improvement
- Communicate restaurant priorities, goals and results to restaurant team members
- Execute new product rollouts including training, marketing and sampling where applicable
- Maintain a safe, secure, and healthy environment by following and enforcing safety, food safety, and sanitation requirements
- Control costs to help maximize profitability
- Completion of inventory on a periodic basis as determined by Franchisee
- Support Restaurant Manager in completion of weekly labor schedule, staff assignment and deployment
- Support Restaurant Manager in assigning staff and deployment
- Support Restaurant Manager in completion of supplier and other vendor orders
- Conduct self-assessments and corresponding action plans
- Ensure restaurant budget is met
- Manage cash over/short in restaurant and ensure team members are following cash management policies
- Engage with Dunkin' Brands Field Operations team as appropriate
Qualifications
Required
- Basic computer skills
- Fluent in spoken and written English
- Basic math and financial management
- Previous leadership experience in retail, restaurant or hospitality
Preferred
- Good analytical skills and business acumen
- Works well with others in a fun fast-paced team environment
- On time, demonstrates honesty and positive attitude
- Willingness to learn and embrace change
- Ability to train and develop a team
- Guest focused
- Time Management
- Problem solving
- Motivating others
Full Job Description
**Assistant Manager**
Keeping America running is a big deal, and we're proud to be Movin' and Shakin' to fuel the day, every day. At Dunkin', our team members are the ingredients of goodness that make up a team that supports one another and local communities. Join us. Because Dunkin' runs on you, and we'll be running beside you every step of the way. We're All IN'.
**MOVIN'**
As an Assistant Manager, you'll help America Run on Dunkin' through the day-to-day operations of our restaurants. You will assist the Restaurant Manager, ensuring that every shift operates smoothly. You'll also assist with local store marketing to achieve sales and profit goals while helping team members through performance and training initiatives.
**CARIN'**
We have a fresh brew of benefits perfect for you. Discounted donuts and coffee are only the beginning.
- Flexible Schedule
- Free Shift Meals*
- Best in Class Training & Continuous Learning
- Advancement Opportunities
- Paid Time Off*
- 401(k) Retirement Plan*
- Medical, Dental and Vision*
- Community & Charitable Involvement
**WINNIN'**
- You have at least six months of retail, restaurant, or hospitality management experience.
- You are 18 years of age (or higher, per applicable law).
- You know what it takes to be in the smile-making business and have exceptional time management, attention to detail, and guest service skills.
Not sure if your experience aligns? We encourage you to apply. Coffee-lover or not, all backgrounds are welcome here.
**Position Title:** Assistant Restaurant Manager
**Franchise Organization/Location:** Little General Network
**Reports To:** Restaurant Manager
**Overview**
An Assistant Restaurant Manager is generally responsible for supporting the Restaurant Manager, Shift leaders and Team.
They performs all duties of the Restaurant Manager in their absence. Primary duties generally include floor operations, and Brand Training programs. Generally responsible for providing strong, positive leadership to his/ her teamto deliver great friendly guest experiences, operational excellence and forhelping to build profitable top line sales of a single restaurant. They support the Restaurant Manager in the overall operation of the restaurant according to Dunkin' standards, franchisee policies and procedures and in compliance withall applicable laws.
**Responsibilities Include:**
- Able to perform all responsibilities of restaurant team members
- Lead team meetings, along with Restaurant Manager
- Oversee Brand Training Programs, schedule, train, validate, certify teamand shift lead staff
- Ensure Brand standards, recipes and systems are executed
- Create and maintain a guest focused culture in the restaurant
- Review guest feedback results and implement action plans to driveimprovement
- Communicates restaurant priorities, goals and results to restaurant teammembers
- Execute along with RM, new product rollouts including training, marketingand sampling where applicable
- Execution of Point of Purchase instore set up per Brand standards
- Maintain a safe, secure, and healthy environment by following and enforcing safety, food safety, and sanitation requirements and complying with all applicable laws
- Control costs to help maximize profitability
- Completion of inventory on a periodic basis as determined by Franchisee
- Support RM in completion of weekly labor schedule ensuring all shifts are staffed to meet guest demand and service standards
- Support RM in assigning staff and deployment
- Support to RM in completion of supplier and other vendor orders
- Conduct self-assessments and corresponding action plans
- Ensure restaurant budget is met as determined by Franchisee
- Manages cash over/short in restaurant and ensures team members are following franchisee's cash management policies
- Engages with Dunkin' Brands Field Operations team as appropriate
**Management Responsibilities Include:**
- Recruit, hire, onboard and develop restaurant team members
- Assist team and shift lead performance appraisal process
- Coach restaurant team members to drive sales, improve profitability andguest satisfaction
**Education/Experience:**
- Basic computer skills
- Fluent in spoken and written English
- Basic math and financial management
- Previous leadership experience in retail, restaurant or hospitality
**Key Competencies**
- Good analytical skills and business acumen
- Works well with other in a fun fast paced team environment
- Ontime, demonstrates honesty and positive attitude
- Willingness to learn and embrace change
- Ability to train and develop a team
- Guest focused
- Time Management
- Problem solving
- Motivating others
**Physical Demands/Working Conditions:**
- Standing on feet
- Repetitive motion including bending, stooping and reaching
- Lifting packages (if applicable)
- Wearing a headset (if applicable)
- Working in a small space
_You are applying for work with a franchisee of Dunkin' Donuts, not Dunkin' Brands, Inc., Dunkin' Donuts or any of their affiliates. Any information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees._
Keeping America running is a big deal, and we're proud to be Movin' and Shakin' to fuel the day, every day. At Dunkin', our team members are the ingredients of goodness that make up a team that supports one another and local communities. Join us. Because Dunkin' runs on you, and we'll be running beside you every step of the way. We're All IN'.
**MOVIN'**
As an Assistant Manager, you'll help America Run on Dunkin' through the day-to-day operations of our restaurants. You will assist the Restaurant Manager, ensuring that every shift operates smoothly. You'll also assist with local store marketing to achieve sales and profit goals while helping team members through performance and training initiatives.
**CARIN'**
We have a fresh brew of benefits perfect for you. Discounted donuts and coffee are only the beginning.
- Flexible Schedule
- Free Shift Meals*
- Best in Class Training & Continuous Learning
- Advancement Opportunities
- Paid Time Off*
- 401(k) Retirement Plan*
- Medical, Dental and Vision*
- Community & Charitable Involvement
**WINNIN'**
- You have at least six months of retail, restaurant, or hospitality management experience.
- You are 18 years of age (or higher, per applicable law).
- You know what it takes to be in the smile-making business and have exceptional time management, attention to detail, and guest service skills.
Not sure if your experience aligns? We encourage you to apply. Coffee-lover or not, all backgrounds are welcome here.
**Position Title:** Assistant Restaurant Manager
**Franchise Organization/Location:** Little General Network
**Reports To:** Restaurant Manager
**Overview**
An Assistant Restaurant Manager is generally responsible for supporting the Restaurant Manager, Shift leaders and Team.
They performs all duties of the Restaurant Manager in their absence. Primary duties generally include floor operations, and Brand Training programs. Generally responsible for providing strong, positive leadership to his/ her teamto deliver great friendly guest experiences, operational excellence and forhelping to build profitable top line sales of a single restaurant. They support the Restaurant Manager in the overall operation of the restaurant according to Dunkin' standards, franchisee policies and procedures and in compliance withall applicable laws.
**Responsibilities Include:**
- Able to perform all responsibilities of restaurant team members
- Lead team meetings, along with Restaurant Manager
- Oversee Brand Training Programs, schedule, train, validate, certify teamand shift lead staff
- Ensure Brand standards, recipes and systems are executed
- Create and maintain a guest focused culture in the restaurant
- Review guest feedback results and implement action plans to driveimprovement
- Communicates restaurant priorities, goals and results to restaurant teammembers
- Execute along with RM, new product rollouts including training, marketingand sampling where applicable
- Execution of Point of Purchase instore set up per Brand standards
- Maintain a safe, secure, and healthy environment by following and enforcing safety, food safety, and sanitation requirements and complying with all applicable laws
- Control costs to help maximize profitability
- Completion of inventory on a periodic basis as determined by Franchisee
- Support RM in completion of weekly labor schedule ensuring all shifts are staffed to meet guest demand and service standards
- Support RM in assigning staff and deployment
- Support to RM in completion of supplier and other vendor orders
- Conduct self-assessments and corresponding action plans
- Ensure restaurant budget is met as determined by Franchisee
- Manages cash over/short in restaurant and ensures team members are following franchisee's cash management policies
- Engages with Dunkin' Brands Field Operations team as appropriate
**Management Responsibilities Include:**
- Recruit, hire, onboard and develop restaurant team members
- Assist team and shift lead performance appraisal process
- Coach restaurant team members to drive sales, improve profitability andguest satisfaction
**Education/Experience:**
- Basic computer skills
- Fluent in spoken and written English
- Basic math and financial management
- Previous leadership experience in retail, restaurant or hospitality
**Key Competencies**
- Good analytical skills and business acumen
- Works well with other in a fun fast paced team environment
- Ontime, demonstrates honesty and positive attitude
- Willingness to learn and embrace change
- Ability to train and develop a team
- Guest focused
- Time Management
- Problem solving
- Motivating others
**Physical Demands/Working Conditions:**
- Standing on feet
- Repetitive motion including bending, stooping and reaching
- Lifting packages (if applicable)
- Wearing a headset (if applicable)
- Working in a small space
_You are applying for work with a franchisee of Dunkin' Donuts, not Dunkin' Brands, Inc., Dunkin' Donuts or any of their affiliates. Any information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees._
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