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Employee Relations Coordinator - Bilingual

Fresh Express • Streamwood, IL 60107 • Posted 3 days ago via LinkedIn

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In-person • Full-time • Mid Level

Job Highlights

Using AI ⚡ to summarize the original job post

The Employee Relations Specialist at Fresh Express is responsible for overseeing the entire Employee Relations process, including investigations, employee complaints, helpline calls, grievances, and maintaining the employee relations log. This role involves ensuring compliance with laws and collective bargaining agreements, responding to unemployment claims, conducting training, and maintaining training documentation to meet FSSC 22000 requirements. The position requires strong interpersonal and communication skills, cultural awareness, detail-oriented skills, and the ability to prioritize and meet deadlines.

Responsibilities

  • Oversee the entire Employee Relations process including investigations, employee complaints, helpline calls, grievances, and maintaining the employee relations log.
  • Submit weekly ER log update to HR Business Partners.
  • Ensure compliance with all applicable State and Federal laws, including Company policies, and Collective Bargaining Agreements.
  • Respond to Illinois Dept. of Employment Security unemployment claims; represent company during hearings.
  • Maintain a log of Illinois Dept. of Employment Security unemployment claims and provide monthly updates to HR Manager.
  • Conduct 30-day New Hire review for non-graded associates, report findings to applicable department managers, and follow-up to ensure corrective actions are taken as necessary.
  • Conduct annual trainings for existing employees on Employee Handbook, Code of Conduct, Harassment etc. Ensure 100% of completion through signed acknowledgements.
  • Maintain training binders and ensure an audit ready status on the annual required trainings.
  • Conduct monthly analysis of ER trends and discuss findings with leadership team.
  • Support employee relations activities based on annual calendar of events.
  • Maintain employee relations filing system, log ER issues, and upload Corrective Action Forms in Workday.
  • Audit training programs to ensure compliance and monitor the re-training process as needed.
  • Maintain all documentation related to training to ensure it meets FSSC 22000 requirements.
  • Ensure training is completed on an annual basis and that Departmental SOP training occurs annually.
  • Internal FSSC 22000 "document control representative" for HR and Safety.
  • Perform other duties as assigned.

Qualifications

Required

  • Computer literate (MS Office: Excel, Word and PowerPoint)
  • Strong interpersonal and communication skills (written and verbal)
  • Must possess a high degree of cultural awareness and sensitivity
  • Detail-oriented skills
  • Organization and multi-tasking skills
  • Must display a high level of initiative
  • Bilingual Spanish
  • Previous experience working in a Manufacturing and/or Union environment
  • AS400, Kronos, Ceridian, HRIS or Workday experience
  • Minimum 2-3 years of progressive Human Resources experience in a manufacturing environment

Preferred

  • BA/BS degree in related field or equivalent experience
  • PHR Certification

About Fresh Express

Fresh Express is a leading brand in the packaged salad and fresh produce category. The company offers a wide range of products including ready-to-eat salads, organic salads, salad kits, and fresh produce. Fresh Express prides itself on delivering fresh and high-quality products that are convenient for consumers, with a strong presence in the global fresh produce market.

Full Job Description

The Human Resource Employee Relations Coordinator is directly responsible for supporting the Employee Relations and FSSC training processes.


Position Functions

  • Assist with Employee Relations process which includes investigations, employee complaints, helpline calls, grievances, maintaining the employee relations log and uploading corrective actions into Workday
  • Submit weekly ER log update to HR Business Partners
  • Ensure compliance with all applicable State and Federal laws, including Company policies, and Collective Bargaining Agreements
  • Respond to Illinois Dept. of Employment Security unemployment claims; represent company during hearings, etc.
  • Maintains a log of Illinois Dept. of Employment Security unemployment claims and provides monthly updates to HR Manager
  • Conduct 30-day New Hire review for non-graded associates, reports findings to applicable department managers, follows-up to ensure corrective actions are taken as necessary
  • Responsible for conducting annual trainings for existing employees on Employee Handbook, Code of Conduct, Harassment etc. Ensures 100% of completion through signed acknowledgements
  • Maintains training binders and ensures an audit ready status on the annual required trainings
  • Conducts monthly analysis of ER trends discusses findings with leadership team and implements recommendations to address identified areas of opportunity
  • Supports employee relations activities (events and communications) based on annual calendar of events
  • Maintains strong communication with all levels of the organization
  • Maintains employee relations filing system, log ER issues, and upload Corrective Action Forms in Workday
  • Audit training programs to ensure compliance and monitor the re-training process as needed
  • Maintain all documentation related to training to ensure it meets FSSC 22000 requirements
  • Ensure training is completed on an annual basis and that Departmental SOP training, as required by the department matrix, occurs annually
  • Internal FSSC 22000 "document control representative" for HR and Safety
  • Perform other duties as assigned


Requirements

  • Computer literate (MS Office: Excel, Word and PowerPoint)
  • Strong interpersonal and communication skills (written and verbal)
  • Must possess a high degree of cultural awareness and sensitivity
  • Detail-oriented skills are a must
  • Organization and multi-tasking skills - must know how to prioritize and meet deadlines
  • Must display a high level of initiative
  • Bilingual Spanish
  • Previous experience working in a Manufacturing and/or Union environment
  • AS400, Kronos, Ceridian, HRIS or Workday experience
  • Minimum 2-3 years of progressive Human Resources experience [specifically employee relations and labor relations] in a manufacturing environment


Position Education & Training Preferred

  • BA/BS degree in related field or equivalent experience
  • PHR Certification preferred


Other Information

The statements herein are intended to describe the general nature and level of work being performed by employees, and are not to be construed, as an exhaustive list of responsibilities, duties and skills required of personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the employer.