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Automotive Technical Service Manager

Monro Muffler/Brake • Durham, NC 27722 • Posted 30+ days ago

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In-person • Full-time • $17.00-$20.00/hr • Junior Manager

Job Highlights

Using AI ⚡ to summarize the original job post

The Automotive Technical Service Manager at Monro Muffler/Brake is responsible for managing the service department, including overseeing and auditing courtesy automotive inspections and services performed by Technicians, training teammates, and performing work identified during audits. This role involves securing guest approval for services, completing automotive inspections, test driving guest vehicles, and using the shop truck safely to pick up inventory as needed.

Responsibilities

  • Oversee and audit courtesy automotive inspections and services performed by Technicians
  • Train teammates and perform work identified during audits
  • Secure our guests' approval to perform the work as a result of the diagnosis; and always maintain a clean, neat work area
  • Complete automotive inspections on every vehicle you service and perform any repairs and maintenance
  • Test drive guest vehicles and use our shop truck in a safe manner to pick up inventory as needed

Qualifications

Required

  • High school or GED equivalent
  • 4+ years of automotive technician experience or a combination of automotive technical school certificate/degree
  • Valid Driver License
  • Ability to work with hands overhead, stand for long periods and lift 50 lbs.
  • Guest and team focused mindset
  • Have and maintain an Automotive Technician State Inspector's license, where applicable

Preferred

  • ASE automotive certification

About Monro Muffler/Brake

Monro Inc. operates as a leading provider of automotive undercar repair and tire services in the United States. Established in 1957, the company offers brake services, oil changes, alignments, tire rotations, and more through over 1,200 company-operated and franchised locations across 32 states. Monro Inc. emphasizes customer service, with approximately 8,000 skilled technicians dedicated to providing high-quality automotive solutions.

Full Job Description

My store located at 1712 E HWY 54 (near Hwy 54 and Hwy 55) needs an experienced person that can Manage the Service Department. I expect this person to be able to manage the flow of the vehicles in the bays, assist the Techs as well as Sell automotive tires and service. This potential candidate MUST understand cars and be able to communicate that to our customers.

Responsibilities

+ Oversee and audit courtesy automotive inspections and services performed by Technicians

+ Train teammates and perform work identified during audits

+ Secure our guests' approval to perform the work as a result of the diagnosis; and always maintain a clean, neat work area

+ Complete automotive inspections on every vehicle you service and perform any repairs and maintenance

+ Test drive guest vehicles and use our shop truck in a safe manner to pick up inventory as needed

Compensation: The hourly range for this role is $17.00 - $20.00 per hour. This role is eligible for additional compensation and incentives. Pay will be determined based on experience level.

Minimum Qualifications

+ High school or GED equivalent.

+ 4+ years of automotive technician experience or a combination of automotive technical school certificate/degree

+ ASE automotive certification is a plus

+ Valid Driver License

+ Ability to work with hands overhead, stand for long periods and lift 50 lbs.

+ Guest and team focused mindset

+ Have and maintain an Automotive Technician State Inspector's license, where applicable.

Benefits

+ Health Insurance

+ Dental Insurance

+ 401K Retirement Plan with Company Match

+ Paid vacation

+ Paid Holidays

+ Employee Discounts

+ Career development

Your next Destination!

Growth Opportunity:

At Monro we're committed to helping our teammates grow their career through the combination of coursework, demonstrating leadership skills and open opportunities. Our teammates receive on-the-job training, company sponsored certifications, as well as course curriculum in Monro University that empowers them to advance to the next level of their careers.

Monro, Inc. is an equal opportunity employer and affords equal opportunity to all applicants for all positions without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.