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Client Support Specialist
Accentuate Staffing • Cary, NC 27511 • Posted 2 days ago
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In-person • Full-time • Senior Level
Job Highlights
Using AI ⚡ to summarize the original job post
Accentuate Staffing is seeking a Client Support Specialist to join a consulting service organization in Cary, NC. The role involves being the first point of contact for customers, assisting with inquiries, resolving issues, and ensuring a positive experience. Ideal candidates thrive in a fast-paced environment, have excellent communication skills, and enjoy problem-solving.
Responsibilities
- Compiling, verifying accuracy, and sorting information for computer entry
- Resolving discrepancies in information and obtaining further information for incomplete documents
- Responding to information requests from clients
- Answering phones and responding to client issues
- Onboarding new assignments
Qualifications
Required
- Associates Degree in business or related field
- 5+ years of relevant experience preferred – insurance and/or horticulture industry experience
- Computer literacy and familiarity with MS Office and CRM platforms
- Able to process large amounts of information accurately and quickly
- Advanced data entry skills
- Project Coordinator and Customer Service experience
- Excellent written and verbal communication skills
- Professional phone demeanor
About Accentuate Staffing
Accentuate Staffing is a staffing and recruiting company based in Raleigh, North Carolina. They offer a range of services including direct hire, contract, contract to hire, and short-term placements for a variety of clients. Established in 1996, they are a certified woman-owned business known for their commitment to excellence and strong client and employee relationships.
Full Job Description
Accentuate Staffing is seeking a Client Support Specialist to join a consulting service organization in Cary, NC. As a Client Support Specialist you will be the first point of contact for customers, assisting with inquiries, resolving issues, and ensuring they have a positive experience with the services offered. If you thrive in a fast-paced environment, have excellent communication skills, and enjoy problem-solving, we would love to hear from you!
Responsibilities:
- Compiling, verifying accuracy, and sorting information for computer entry
- Resolving discrepancies in information and obtaining further information for incomplete documents
- Responding to information requests from clients
- Answering phones and responding to client issues
- Onboarding new assignments
Requirements:
- Associates Degree in business or related field
- 5+ years of relevant experience preferred – insurance and/or horticulture industry experience
- Computer literacy and familiarity with MS Office and CRM platforms
- Able to process large amounts of information accurately and quickly
- Advanced data entry skills
- Project Coordinator and Customer Service experience
- Excellent written and verbal communication skills
- Professional phone demeanor
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