Getronics • Syracuse, NY 13235 • Posted 3 days ago via LinkedIn
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The Field Service Technician role at Getronics involves providing onsite technical hardware and break fix services for a variety of client original equipment manufacturer (OEM) products. This includes installing, maintaining, upgrading, and repairing IT products, as well as performing basic to moderately complex troubleshooting for desktops, laptops, and associated devices. The technician will interact directly with clients to address technical issues and ensure all contractual SLA's are met.
Role Overview:
The Field Service Technician provides onsite repair and installation services for various OEM products, including desktops, laptops, and tablets. The role involves direct interaction with clients to address and resolve technical issues promptly and accurately.
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