Product Manager II (Korean Bilingual)

Company

NHN Global is a technology company that focuses on cultivating valuable platforms and experiences with solutions, services, and tools that connect people and ideas to progress industries forward. Founded in 2018, NHN Global owns and manages different platforms businesses in e-commerce and entertainment. NHN Global is based in Los Angeles and is a subsidiary of NHN in Korea. http://www.nhnglobal.com

Department (http://www.fashiongo.net/CustomerService/AboutUs)

FASHIONGO is the leading B2B wholesale online marketplace that enables the fashion industry to connect and discover new opportunities. Established in 2002 in the heart of the Los Angeles Fashion District, FASHIONGO supports the global wholesale industry to buy and sell the latest trends in fashion & lifestyle on a one-stop platform. With thousands of brands and close to 1 million registered retailers, FASHIONGO provides powerful tools, best-in-class service, and insightful data. Driven by technology, FASHIONGO is how buyers and sellers of all stages shop smarter, sell more, and grow faster. FASHIONGO is part of NHN Global.

Responsibilities

• Support defining, planning, and managing the rollout of platform features and enhancements.

• Identify customer pain points and needs by leading conversations with internal and external stakeholders.

• Create ideas that improve the buying experience of fashion B2B buyers.

• Balance product strategy against competing stakeholders from sales, strategy, operations, and development.

• Develop product specs, create wireframes, write tickets, and acceptance criteria, and validate product improvements and bugs.

• Partner with the development and QA teams to take products from conception to completion.

• To effectively deliver the service to users, devise a go-to-market strategy, and collaborate with the marketing and the sales.

• Manage and support product lifecycle day-to-day and create a future roadmap of the service

• Collaborate and effectively communicate across all functions within the organization.

• Stay up to date on market competition.

• Provide support to Sales, Implementation, and Customer Support teams as needed.

• Prepare written reports regarding status and progress

Qualifications

• BA/ BS in related fields

• Korean and English bilingual

• 5-7+ years of experience in a product (or project) management or online service planning role

• Excellent written and verbal communication skills

• Ability to present effectively and professionally to the stakeholders

• Leadership skills and ability to work well with teams

• Analytical thinking skills

Preferred Qualifications

• Experience in the fashion industry

• Experience in on-line marketplace services(B2B will be preferred)

• Experience in data analytics (SQL is a plus)

• Knowledge of HTML and CSS is a plus

• Basic or Advanced skills on the software to communicate with relative teams (Such as Figma)

• Experience in software development, UX design, or e-commerce service platform operation.

• Experience in service planning, development, or operation of e-commerce platforms such as payment, settlement, order process, product management, buyer/seller management, reward system, coupon system, advertisement system, and (or) shipping-consolidation service design.

Benefits

• Annual incentive bonus
• Medical/Dental/Vision coverage for the employee and their dependent families (0% deduction)
• 401(k)
• Life insurance
• Accidental Death & Dismemberment coverage
• Long-term disability benefits
• Health & Dependent Care FSA
• PTO – 15days for the 1st year (+1day every year). Maximum 25days
• Marriage, Bereavement, Parental leave + equivalent subsidy
• Professional Development Assistance
• Employee Service Award
• Company paid lunch when working at the office
• Fully stocked office kitchen (beverage and snacks)
• Free parking

Pay Range

The pay range for this position in Los Angeles, CA is $80,000 - $110,000 (yr); base pay offered may vary "within the range" depending on job-related knowledge, skills and experience.

A full range of medical, 401(k), and/or other benefits on the position will be offered on top of your base pay. Base pay information is based on market location. There is a different range applicable to specific work locations.