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Asst Manager Housekeeping
Hilton Grand Vacations • Virginia Beach, VA 23450 • Posted 30+ days ago
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In-person • Full-time • Junior Manager
Job Highlights
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As an Assistant Housekeeping Manager at Hilton Grand Vacations, you will support the Assistant Executive Housekeeper by ensuring the upkeep and cleanliness of the entire resort. This role involves allocating work duties to Team Members, performing routine inspections, reporting on maintenance issues, managing stock control, and providing exceptional guest service. The position offers a comprehensive benefits package from Day One, including medical, dental, and vision insurance, 401K plan, Paid Time Off, and travel benefits.
Responsibilities
- Allocate work duties to Team Members
- Perform routine inspections and spot checks of rooms / lodges
- Report and follow up on any maintenance defects or other issues
- Inspect, routinely, service areas, store rooms and corridors
- Attend Management and Health and Safety meetings
- Health and Safety training and monitoring
- Ordering of supplies and stock
- Recruit, manage, train and develop the team
- Manage Rota’s and annual leave
- Schedule and supervise deep cleaning and any other projects
- Manage and train Room Attendants and other Team Members to ensure their performance is to the standards required
- Efficiently manage stock control and the maintenance of equipment
- Provide excellent Guest service, including VIP and other special requirements
- Ensure the adherence to Resort brand standards at all times
Qualifications
Required
- Previous housekeeping experience
- 1-2 years' experience in supervisory or management role
- Strong organizational and analytic skills and attention to detail
- Strong communication skills
- Proficiency with computers and computer programs, including Microsoft Office
Preferred
- Previous experience in a Housekeeping Assistant Manager role
- A successful track record of working with and managing a team
About Hilton Grand Vacations
Hilton Grand Vacations is a renowned vacation ownership company operating in the tourism industry. They offer high-quality vacation experiences through over 60 resorts and properties, providing luxurious accommodations, amenities, and hassle-free vacation options for individuals and families globally.
Full Job Description
As an Asst Housekeeping Manager, you will support the Assistant Executive Housekeeper by ensuring the upkeep and cleanliness of the entire resort. Specifically, a Housekeeping Manager will perform the following tasks to the highest standards:
• Allocate work duties to Team Members
• Perform routine inspections and spot checks of rooms / lodges
• Report and follow up on any maintenance defects or other issues
• Inspect, routinely, service areas, store rooms and corridors
• Attend Management and Health and Safety meetings
• Health and Safety training and monitoring
• Ordering of supplies and stock
• Recruit, manage, train and develop the team
• Manage Rota’s and annual leave
• Schedule and supervise deep cleaning and any other projects
• Manage and train Room Attendants and other Team Members to ensure their performance is to the standards required
• Efficiently manage stock control and the maintenance of equipment
• Provide excellent Guest service, including VIP and other special requirements
• Ensure the adherence to Resort brand standards at all times
We offer an excellent benefit package to our full-time Team Members that includes Day One medical, dental and vision insurance, 401K plan, Paid Time Off (PTO) program and extraordinary travel benefits!
What are we looking for?
As an Assistant Housekeeping Manager serving Hilton Grand Vacations Brand, you are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behavior’s, skills, and values that follow:
- Previous housekeeping experience required.
- 1-2 years' experience in supervisory or management role.
- Strong organizational and analytic skills and attention to detail
- Strong communication skills - A passion for delivering exceptional levels of guest service.
- Proficiency with computers and computer programs, including Microsoft Office
Preferred Qualifications:
Previous experience in a Housekeeping Assistant Manager role
A successful track record of working with and managing a team would be preferred.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
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