Job Search Assistant
Operations Supervisor
Transdev • Norcross, GA 30093 • Posted 30+ days ago
Boost your interview chances in seconds
Tailored resume, cover letter, and cheat sheet
In-person • Full-time • Junior Manager
Job Highlights
Using AI ⚡ to summarize the original job post
The Operations Supervisor at Transdev is responsible for overseeing the daily operations of the facility, including route supervision, staff and operator supervision, and ensuring effective communication with internal and external customers. This role involves a variety of tasks such as conducting safety evaluations, managing delays and breakdowns, and ensuring compliance with company policies. The position requires strong organizational skills, attention to detail, and the ability to work effectively with both employees and customers.
Responsibilities
- Conduct a walk around the premises prior to beginning the day's activities to evaluate safety, parking conditions, bus cleanliness, and office and shop conditions.
- Supervise A.M./P.M. sign in boards to ensure on-time routes and assign spare operators and buses as required.
- Ensure delays in service are recorded and communicated, and handle accidents or breakdowns appropriately.
- Monitor operator absence and tardiness, initiate disciplinary action as needed, and advise the Operations Manager of individual situations.
- Assist the Operations Manager in meeting customer requirements and supervise location staff.
- Take corrective action with employees who fail to meet company policy or customer needs.
- Represent Veolia with professionalism in the event of important meetings.
- Assist in route supervision, staff and operator supervision, and effective communication with internal and external customers.
- Manage the entire operation in the absence of the Operations Manager.
- Comply with all Company and client policies.
Qualifications
Required
- High school diploma or equivalent preferred.
- 2 or more years of relevant operator experience, including supervisory experience.
- Knowledge of service area and ability to read a map.
- Ability to use a computer to generate reports and schedules.
- Ability to read, understand, and interpret transit system operating rules, regulations, policies, phases, and routes.
- Good written and oral communication skills.
- Ability to organize and perform work efficiently, with strong attention to detail.
- Must be able to maintain a DOT medical card.
- Must submit to drug testing and a criminal background check.
About Transdev
Transdev Group is a leading global public transportation company offering bus, tram, train, paratransit, shuttle, and taxi services, as well as transport management solutions. The company operates in over 20 countries and focuses on innovation, sustainability, and efficiency in providing transportation solutions to millions of passengers daily.
Full Job Description
Responsibilities:
+ Conduct a walk around the premises prior to beginning the day's activities to evaluate the operation. This will include making documentation of items related to safety, checking parking conditions, random inspection of buses, cleanliness of the location, office and shop conditions, and all other items related to this evaluation; after which the operations manager shall report to the manager upon the completion of this inspection.
+ Supervises A.M./P.M. sign in boards to ensure all routes run on time. Monitors operators to check that each is prepared to drive and has received notification of any route changes. Completes the A.M. dispatch log recording all operator tardiness and absenteeism. Assigns spare operators and buses as required to provide on time coverage of routes.
+ Ensures that delays in service are recorded and communicated. In addition, makes sure all accidents or breakdowns are handled appropriately.
+ Monitors operator absence and tardiness. Initiates appropriate disciplinary action in a manner consistent with company/location policy. Advises OM of individual situations that require further attention.
+ Is available at the dispatch counter after a.m. routes to assist operators with questions or problems. Supervises the communication of operator concerns or route changes.
+ Assists the manager in meeting customer requirements.
+ Assists the OM with supervision of location staff. Communicates job requirements and expectations. Monitors the performance of staff and provides coaching and guidance as required.
+ Takes corrective action with an employee who fails to meet company policy or customer needs.
+ In the event of an important meeting, appropriate steps should be taken to represent Veolia with the highest regard to customer service and professionalism.
+ Other duties as assigned to ensure the efficient operation of at the facility.
+ Reports directly to the Operations Manager in fulfilling daily operations including but not limited to route supervision, staff and operator supervision, effective communication with internal and external customers and coaching employees for optimal performance, managing the entire operation in the absence of the OM, complying with all Company and client policies.
Education, Licensing, and Certifications:
+ High school diploma or equivalent, such as GED, preferred.
Experience:
+ 2 or more years of relevant operator experience, including supervisory experience, required.
Skills and Knowledge Required:
+ Knowledge of service area and ability to read a map.
+ Ability to use a computer to generate reports and schedules.
+ Ability to read, understand, and interpret transit system operating rules, regulations, policies, phases and routes.
+ Good written and oral communication skills
+ Ability to organize and perform work efficiently, strong attention to detail.
Travel requirement (as a percent): 5% travel for occasional meetings; day-to-day travel required for emergency and other route issues.
Pre-Employment Requirements:
+ Must be able to maintain a DOT medical card.
+ Must submit to drug testing and a criminal background check.
About Transdev: Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles.
Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move every day thank to safe, reliable, and innovative solutions that serve the common good. Find out more at www.TransdevNA.com or watch an overview video at https://youtu.be/ilO5cv0G4mQ
For more information, please visit our website at www.transdevna.com/careers
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.
Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law.
EEO is the Law Poster: http://www1.eeoc.gov/employers/poster.cfm.
Drug free workplace
If based in the United States, applicants must be eligible to work in US without restrictions for any employer at any time; be able to pass a drug screen and background check.
Job Category: Operations Management & Supervisory
Job Type: Full Time
Req ID: 2986
Pay Group: ZTT
Cost Center: 450
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.
Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law.
Drug-free workplace
If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check.
California applicants: Please Click Here for CA Employee Privacy Policy.
About Transdev
Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles.
Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move every day thank to safe, reliable, and innovative solutions that serve the common good. Find out more at http://www.TransdevNA.com or watch an overview video.
+ Conduct a walk around the premises prior to beginning the day's activities to evaluate the operation. This will include making documentation of items related to safety, checking parking conditions, random inspection of buses, cleanliness of the location, office and shop conditions, and all other items related to this evaluation; after which the operations manager shall report to the manager upon the completion of this inspection.
+ Supervises A.M./P.M. sign in boards to ensure all routes run on time. Monitors operators to check that each is prepared to drive and has received notification of any route changes. Completes the A.M. dispatch log recording all operator tardiness and absenteeism. Assigns spare operators and buses as required to provide on time coverage of routes.
+ Ensures that delays in service are recorded and communicated. In addition, makes sure all accidents or breakdowns are handled appropriately.
+ Monitors operator absence and tardiness. Initiates appropriate disciplinary action in a manner consistent with company/location policy. Advises OM of individual situations that require further attention.
+ Is available at the dispatch counter after a.m. routes to assist operators with questions or problems. Supervises the communication of operator concerns or route changes.
+ Assists the manager in meeting customer requirements.
+ Assists the OM with supervision of location staff. Communicates job requirements and expectations. Monitors the performance of staff and provides coaching and guidance as required.
+ Takes corrective action with an employee who fails to meet company policy or customer needs.
+ In the event of an important meeting, appropriate steps should be taken to represent Veolia with the highest regard to customer service and professionalism.
+ Other duties as assigned to ensure the efficient operation of at the facility.
+ Reports directly to the Operations Manager in fulfilling daily operations including but not limited to route supervision, staff and operator supervision, effective communication with internal and external customers and coaching employees for optimal performance, managing the entire operation in the absence of the OM, complying with all Company and client policies.
Education, Licensing, and Certifications:
+ High school diploma or equivalent, such as GED, preferred.
Experience:
+ 2 or more years of relevant operator experience, including supervisory experience, required.
Skills and Knowledge Required:
+ Knowledge of service area and ability to read a map.
+ Ability to use a computer to generate reports and schedules.
+ Ability to read, understand, and interpret transit system operating rules, regulations, policies, phases and routes.
+ Good written and oral communication skills
+ Ability to organize and perform work efficiently, strong attention to detail.
Travel requirement (as a percent): 5% travel for occasional meetings; day-to-day travel required for emergency and other route issues.
Pre-Employment Requirements:
+ Must be able to maintain a DOT medical card.
+ Must submit to drug testing and a criminal background check.
About Transdev: Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles.
Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move every day thank to safe, reliable, and innovative solutions that serve the common good. Find out more at www.TransdevNA.com or watch an overview video at https://youtu.be/ilO5cv0G4mQ
For more information, please visit our website at www.transdevna.com/careers
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.
Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law.
EEO is the Law Poster: http://www1.eeoc.gov/employers/poster.cfm.
Drug free workplace
If based in the United States, applicants must be eligible to work in US without restrictions for any employer at any time; be able to pass a drug screen and background check.
Job Category: Operations Management & Supervisory
Job Type: Full Time
Req ID: 2986
Pay Group: ZTT
Cost Center: 450
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.
Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law.
Drug-free workplace
If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check.
California applicants: Please Click Here for CA Employee Privacy Policy.
About Transdev
Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles.
Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move every day thank to safe, reliable, and innovative solutions that serve the common good. Find out more at http://www.TransdevNA.com or watch an overview video.
Search for other jobs like this one:
Search for popular related roles:
Operations Supervisor I jobs in Norcross, GAOperations Supervisor Trainee jobs in Norcross, GAOps Supervisor jobs in Norcross, GAOperations Supervisor jobs in Norcross, GAAdministrative Operations Supervisor jobs in Norcross, GASupervisor of Operations jobs in Norcross, GAOperational Services Supervisor jobs in Norcross, GAOperations Systems Supervisor jobs in Norcross, GASupervisor - Operations jobs in Norcross, GAOperations Support Center Supervisor jobs in Norcross, GA
Search nearby locations hiring for this role:
Operations Supervisor jobs in Fayetteville, GAOperations Supervisor jobs in Holly Springs, GAOperations Supervisor jobs in Conley, GAOperations Supervisor jobs in Auburn, GAOperations Supervisor jobs in Hampton, GAOperations Supervisor jobs in Covington, GAOperations Supervisor jobs in Woodstock, GAOperations Supervisor jobs in Gresham Park, GAOperations Supervisor jobs in Locust Grove, GAOperations Supervisor jobs in Monroe, GA