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field service technician
Randstad US • austin, TX 78703 • Posted 30+ days ago
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In-person • Full-time • $52,000-$83,200/yr • Mid Level
Job Highlights
Using AI ⚡ to summarize the original job post
Our client, a leader in the machine manufacturing industry, is seeking an experienced Field Service Technician with a minimum of 4 years of experience in laser, press brake, flat sheet, bending or similar machine tools. This role involves 100% travel to customer sites nationwide for installation, preventive maintenance, troubleshooting, emergency repairs, and service of equipment. The position requires mechanical and electrical knowledge, including the ability to read blueprints, schematics, and electrical panels. This is a permanent, hourly position with overtime, offering a salary range of $52,000 to $83,200 per year.
Responsibilities
- Support Sales Staff: Assist the sales team in servicing equipment and providing technical support to customers.
- Installation: Install new equipment at customer sites, ensuring proper setup and functionality.
- Maintenance and Repairs: Perform preventive maintenance, troubleshoot technical issues, conduct emergency repairs, and provide on-site service for equipment as needed.
- Documentation: Maintain detailed and accurate records of all service activities, including current service performed and future service requirements for equipment.
- Customer Satisfaction: Prioritize excellent customer service and ensure high levels of customer satisfaction during interactions.
- Software Demonstration: Demonstrate relevant software capabilities to customers as needed.
- Administrative Tasks: Prepare timesheets, service reports, and installation forms promptly and accurately. Keep track of expenses and complete expense reports in a timely manner.
- Safety: Maintain a safe work environment, adhering to OSHA/MIOSHA guidelines.
- Interdepartmental Communication: Collaborate and communicate effectively with other departments as necessary to resolve technical issues.
- Flexibility: Be willing to work overtime when required by workload and customer needs.
Qualifications
Required
- Experience level: Experienced
- Minimum 4 years of experience
- Education: High School
- Skills: Laser, CNC, Mechanical, Electrical, Field Service, Maintenance
Preferred
- Mazak, Trumpf and Amada machine experience
About Randstad US
Randstad is a wholly-owned subsidiary of Randstad N.V., the world's largest HR services provider. Driven to become the world's most valued 'working life partner', supporting as many people as possible in realizing their true potential throughout their working life, we provide companies with the high quality, diverse, and agile workforces they need while helping people get rewarding jobs and stay relevant in the ever-changing world of work. Randstad offers outsourcing, consulting and workforce management solutions for generalist and specialist disciplines, including technology, engineering, accounting and finance, clinical and non-clinical healthcare, human resources, legal, life sciences, manufacturing and logistics, office and administration and sales and marketing.
Full Job Description
+ austin , texas (remote)
+ posted august 12, 2024
**job details**
summary
+ $52,000 - $83,200 per year
+ permanent
+ high school
+ category computer and mathematical occupations
+ reference1061645
job details
job summary:
Our client, a leader in the machine manufacturing industry, is seeking an experienced Field Service Technician that brings a minimum of 4 years of experience with laser, press brake, flat sheet, bending or similar machine tools.
This position requires 100% travel to customer sites nationwide to install, perform preventive maintenance, troubleshooting, emergency repairs, and service of equipment. Must have Mechanical and Electrical knowledge: read blueprints, schematics and familar with electrical panels. Hourly position with OT, 30/hr- 40/hr DOE.
** Must live within 1hr from an international airport.
** CNC installation, troubleshoot and maintenance required!
** Mazak, Trumpf and Amada machine experience highly preferred!!
location: Austin, Texas
job type: Permanent
salary: $52,000 - 83,200 per year
work hours: 8am to 4pm
education: High School
responsibilities:
+ Support Sales Staff: Assist the sales team in servicing equipment and providing technical support to customers.
+ Installation: Install new equipment at customer sites, ensuring proper setup and functionality.
+ Maintenance and Repairs: Perform preventive maintenance, troubleshoot technical issues, conduct emergency repairs, and provide on-site service for equipment as needed.
+ Documentation: Maintain detailed and accurate records of all service activities, including current service performed and future service requirements for equipment.
+ Customer Satisfaction: Prioritize excellent customer service and ensure high levels of customer satisfaction during interactions.
+ Software Demonstration: Demonstrate relevant software capabilities to customers as needed.
+ Administrative Tasks: Prepare timesheets, service reports, and installation forms promptly and accurately. Keep track of expenses and complete expense reports in a timely manner.
+ Safety: Maintain a safe work environment, adhering to OSHA/MIOSHA guidelines.
+ Interdepartmental Communication: Collaborate and communicate effectively with other departments as necessary to resolve technical issues.
+ Flexibility: Be willing to work overtime when required by workload and customer needs.
\#LI-AF1
qualifications:
+ Experience level: Experienced
+ Minimum 4 years of experience
+ Education: High School
skills:
+ Laser
+ CNC
+ Mechanical
+ Electrical
+ Field Service
+ MaintenanceEqual Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).This posting is open for thirty (30) days.
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