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Receptionist Medical Assistant - Orthopedics - McLaren Careers

McLaren Health Care • Lapeer, MI 48446 • Posted 30+ days ago

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In-person • Full-time • Entry Level

Job Highlights

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Under general supervision, the Receptionist Medical Assistant in Orthopedics at McLaren Health Care provides excellent patient care by performing or assisting in a variety of medical procedures and tests. This role involves greeting patients, answering phones, directing callers, performing patient registration, scheduling appointments, collecting insurance co-pays and deductibles, insurance verification, and accounting for all transactions completed on each shift. The position requires a high school diploma or equivalent and six months of experience as a medical assistant or completion of specific programs.

Responsibilities

  • Provide excellent patient care by performing or assisting in a variety of medical procedures and tests.
  • Greet patients and answer the phone, directing the caller as appropriate.
  • Perform patient registration and scheduling appointments.
  • Collect insurance co-pays and deductibles, and perform insurance verification.
  • Record financial activity and account for all transactions completed on each shift.

Qualifications

Required

  • High school diploma or equivalent.
  • Six months experience as a medical assistant or completion of one of the following programs: medical assistant, emergency medical technician, nurse assistant, licensed practical nurse, or armed services medic program.
  • Basic Life Support (BLS) certification issued by the American Heart Association (AHA), American Red Cross (ARC), and Canadian equivalents within 6 months of hire for clinics with the Rural Health Designation.

Preferred

  • Certified Medical Assistant (CMA) through the American Association of Medical Assistants (AAMA) or Registered Medical Assistant (RMA) through the American Medical Technologists (AMT).
  • American Heart Association (AHA) BLS Certification.
  • Electronic medical record experience.
  • One-year experience working in medical office with multiple providers.
  • Previous experience working in a medical office of the same specialty.

About McLaren Health Care

McLaren Health Care is a reputable healthcare organization based in Michigan, United States, operating 13 hospitals, outpatient clinics, and other healthcare facilities. It offers a wide range of healthcare services including cardiology, oncology, orthopedics, neurology, and critical care with a focus on patient safety and quality outcomes. McLaren Health Care is known for its excellent care, patient satisfaction, and strategic investments to enhance services and collaborations within the region.

Full Job Description

Under general

supervision, and according to established policies and procedures, will provide excellent patient care by performing or assisting in a variety of medical procedures and tests to assist in the examination and treatment of patients, including but not limited to vital signs, procedures, various treatment, administering injections and venipuncture. Provides excellent customer service by greeting patients, answering the phone and directing the caller as appropriate. Performs duties across all physician practices, patient registration, scheduling appointments, collecting insurance co-pays and deductibles, insurance verification, records financial activity and accounts for all transactions completed on each shift.

**_Required:_**

+ High school diploma or equivalent and six months experience as a medical assistant.

OR

+ High school diploma or equivalent and completion of one of the following programs: medical assistant, emergency medical technician, nurse assistant, licensed practical nurse or armed services medic program.

+ For clinics with the Rural Health Designation, Basic Life Support (BLS) issued by the American Heart Association (AHA), American Red Cross (ARC), and Canadian equivalents, (MHC approved providers for the resuscitation certification) is required within 6 months of hire

**_Preferred:_**

+ Certified Medical Assistant (CMA) through the American Association of Medical Assistants (AAMA) or Registered Medical Assistant (RMA) through the American Medical Technologists (AMT)

+ American Heart Association (AHA) BLS Certification. May be required at management discretion.

+ Electronic medical record experience.

+ One-year experience working in medical office with multiple providers.

+ Previous experience working in a medical office of the same specialty.

+ American Heart Association (AHA) BLS Certification. May be required at management discretion.

+ Electronic medical record experience.

+ One-year experience working in medical office with multiple providers.

+ Previous experience working in a medical office of the same specialty.

**Equal Opportunity Employer of Minorities/Females/Disabled/Veterans.**