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Security Operations Manager

Securitas Security Services USA, Inc. • Seattle, WA 98194 • Posted 30+ days ago

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In-person • Full-time • $77,813/yr • Mid Level Manager

Job Highlights

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The Security Operations Manager at Securitas Security Services USA, Inc. manages a shift and/or segment of guarding operations at multiple sites, supervises Field Supervisors and security personnel, performs inspections, ensures post orders are followed, and coaches and trains personnel. This role involves carrying out administrative procedures in support of Branch operations and requires a high degree of independence in significant matters affecting the business.

Responsibilities

  • Manages a shift and/or segment of guarding operations at multiple sites.
  • Supervises Field Supervisors and other security personnel.
  • Performs inspections and ensures that post orders are being followed.
  • Coaches and trains personnel.
  • Carries out administrative procedures in support of Branch operations.
  • Manages security and safety of the client's premises.
  • Trains and develops employees.
  • Serves as a visible deterrent.
  • Prepares detailed and accurate reports.
  • Responds promptly to incidents.

Qualifications

Required

  • 18 years of age or older
  • High School Diploma or GED
  • Associate degree and 2+ years of progressive supervisory and management experience or additional relevant experience can be substituted for the required education
  • Standard computer / technology skills
  • Reliable, accountable, punctual, and strong work ethic
  • Strong grasp of appropriate and professional verbal / written communication
  • Conflict resolution and de-escalation skills a plus
  • Customer service background preferred
  • Ability to interact with a wide range of individuals in a professional manner
  • Great attention to detail
  • Ability to manage security and safety of the client's premises
  • Ability to train and develop employees

About Securitas Security Services USA, Inc.

Securitas is a trusted security company that offers a wide range of protective services, including on-site guarding, mobile patrol, and technology-based solutions. With a focus on values like integrity and vigilance, they provide security solutions for businesses of all sizes while also prioritizing sustainability and community involvement. Securitas offers career opportunities and training programs for those interested in the security industry.

Full Job Description

**Security Operations Manager - Full Time**

**Location:** Seattle, WA

**Rate:** $77,812.80/YR

At Securitas, we are leading the transformation of the security industry globally. We have business operations in 45 markets and capabilities from guarding to tech-enabled security. We provide specialized guarding services and world class tech-enabled security to our prestigious clients. Our protective services, developed together with our clients, are designed to incorporate a high degree of technology content.

**JOB SUMMARY:**

Manages a shift and/or segment of guarding operations at multiple sites at the direction of line management. Supervises Field Supervisors and other security personnel. Performs inspections and ensures that post orders are being followed. Coaches and trains personnel. Carries out administrative procedures in support of Branch operations.

**Distinguishing Characteristics:**

Primary job function is the management of a segment of an office's guarding operations. This job description applies only to salaried positions performing essential functions of the nature described, with the authority to make independent choices, free from immediate supervision, in significant matters that affect the business, or to carry out tasks that are directly and closely related to such work, no less than 50% of the time.

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**What We Offer:**

+ Medical, Dental, Vision, Life, AD&D, & Disability Insurance, Plus 401K Options

+ Paid Time Off (4 floating holidays per yr., 48 hours of sick time per yr., and 80 hours of vacation time per yr.)

+ Paid Holidays (8 per yr.)

+ Paid Family Leave (up to 12 weeks a yr in accordance with State law)

+ Parental Leave (4-10 weeks of paid time off)

+ Paid Weekly

+ Employee Referral Program

+ Virtual Medical Appointments With Telemedicine

+ Discounts On Childcare, Vehicles, Electronics, Cell Phone Plans, Travel & More!

+ Free Uniforms & Paid Training - Free Card Guard Class!!

+ Pet Daycare Discounts

+ Employee Assistance Program & So Much More!

**Position Requirements:**

+ 18 years of age or older

+ High School Diploma or GED Required - Associate degree and 2+ years of progressive supervisory and management experience. Additional relevant experience can be substituted for the required education based on one calendar year of experience for one academic year of education

+ Standard computer / technology skills needed

+ Must be reliable, accountable, punctual, and have a strong work ethic

+ Must have a strong grasp of appropriate and professional verbal / written communication

+ Conflict resolution and de-escalation skills a plus

+ Customer service background preferred

+ Must be able to interact with a wide range of individuals in a professional manner

+ Must have great attention to detail

+ Must be able to manage security and safety of the client's premises

+ Must have the ability to train and develop employees

+ Must be comfortable serving as a visible deterrent

+ Must be comfortable preparing detailed and accurate reports

+ Must be able to promptly respond to incidents

All candidates must be able to pass a drug test and background check

See a different world.

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**About Us**

Securitas employees come from all walks of life, bringing with them a variety of distinctive skills and perspectives. United through our common purpose, we provide the security needed to safeguard our clients' assets and people. Our core values - Integrity, Vigilance and Helpfulness - are represented by the three red dots in the Securitas logo. If you live by these values, we're looking for you to join the Securitas team.

**About the Team**

Our Company Mission:

Securitas' mission is to protect homes, workplaces, and communities by providing the security services they need to protect their assets, safeguard their people, and maintain their ability to generate profits.

Our Values:

Securitas' core values - Integrity, Vigilance and Helpfulness - are the foundation for our employees to build trust with customers, colleagues, and the surrounding community.

Integrity:

Securitas employees are honest and trusted by customers to safeguard their premises and valuables. We don't compromise on integrity and create an open forum for our employees and customers to voice opinions, report improprieties, and share information.

Vigilance:

Seeing, hearing, and evaluating. A Securitas employee is always attentive and often notices things that others don't. Their vigilance is necessary in order to be aware of potential risks or incidents that may take place on our customers' premises.

Helpfulness:

As part of an on-going effort to ensure safety, Securitas employees are always ready to help if an incident occurs that requires intervention regardless of whether or not it is directly related to their job.