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Network Operations Team Lead

General Dynamics Information Technology • Tampa, FL 33646 • Posted 1 day ago

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In-person • Full-time • $102,000-$138,000/yr • Senior Level

Job Highlights

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The Network Operations Team Lead at General Dynamics Information Technology (GDIT) is responsible for designing, planning, and building communications networks, configuring network equipment, and providing technical assistance during installation, operation, and maintenance. This role involves leading the Service Center Central, Pacific Command, and National Capital Region teams, prioritizing tasks, balancing workload, and ensuring network reliability and performance. The position requires a TS/SCI clearance and offers a unique opportunity to support DoD intelligence information sharing on global threats.

Responsibilities

  • Designs, plans, and builds communications networks.
  • Configures routers and switches, firewalls for LAN and WAN systems and VPN concentrators.
  • Service Center Central, Pacific Command, and National Capital Region Team Lead.
  • Prioritizes tasks, both local and Enterprise, and tracks them to completion.
  • Balances the workload amongst the team.
  • Provides feedback to teammates and leadership.
  • Provides technical assistance during installation, operation, and maintenance of network and user equipment.
  • Assists with upgrades, integration, and installation as needed.
  • Installs and upgrades network software and hardware.
  • Maintains network-monitoring software.
  • Monitors and maintains the network to ensure reliability, data integrity, and peak performance.
  • Maintains tight configuration control over the network architecture and equipment.
  • Recommends COTS hardware/software upgrades and implementation of new network systems.
  • Performs on-site or in-house servicing, repairs, and/or installations of company products.
  • Provides technical support to customers on operational or maintenance aspects of system equipment.
  • Serves as customer contact on technical and service-related problems.

Qualifications

Required

  • 9+ years of experience.
  • Must possess and maintain a TS/SCI clearance.
  • BA/BS degree or equivalent work experience.
  • CCNP required.
  • DoD 8570 IAT Level II required.
  • Experience using Network management tools and concepts.
  • Experience with distributed network environment.
  • Experience with Cisco routers and switches, supporting DOD networks.
  • Experience with creating network diagrams using Microsoft Visio.
  • Experience with twisted pair cable, Patch Panels, and other layer 1 maintenance and installation.
  • Experience with SM and MM fiber.
  • Cisco VoIP experience desired.
  • Willingness to perform systems maintenance duties after-hours and on weekends.
  • Willingness to be on-call for troubleshooting and support.

Preferred

  • Riverbed WAN optimization equipment experience.
  • Knowledge of Cisco Catalyst and Cisco Nexus series switches.
  • Knowledge of Cisco ISR Gen2 (1900, 2900, 3900 series) and ISR Gen3 (4000 series) routers.
  • Knowledge of Cisco Firepower series firewalls.
  • Knowledge of configuration of Cisco IOS 15.x, Cisco IOS-XE 16.x, and NX-OS 9.x.
  • Knowledge of VLAN's, Spanning Tree, and routing concepts.
  • Knowledge of network management applications including Solarwinds.

About General Dynamics Information Technology

General Dynamics Information Technology (GDIT) is a global technology and professional services company that provides consulting, technology, and mission services to government, defense, and intelligence agencies across the United States. With a team of 30,000 experts, GDIT offers capabilities in digital modernization, artificial intelligence, cloud computing, cybersecurity, and application development, serving industries like civil defense, health, intelligence, homeland security, and state and local government. They prioritize diversity and inclusion in their workforce and focus on corporate citizenship and sustainability.

Full Job Description

Type of Requisition:

Regular

Clearance Level Must Currently Possess:

Top Secret/SCI

Clearance Level Must Be Able to Obtain:

Top Secret/SCI

Suitability:

Public Trust/Other Required:

None

Job Family:

Network Engineering

Job Qualifications:

Skills:

Networking, Project Management, Routing and Switching

Certifications:

Experience:

9 + years of related experience

US Citizenship Required:

Yes

Job Description:

Please take this opportunity to join one of GDIT’s fastest long-standing growing programs! US Battlefield Information Collection and Exploitation System eXtended (US BICES-X) is a cutting-edge program supporting DoD intelligence information sharing on current and emerging global threats to mission and coalition partners and emerging nations. With an internationally dispersed team supporting each combatant command, the US BICES-X team is in direct support of the war fighter and their missions. We are seeking a creative and driven professional with a passion for solving real world challenges on a cross-functional, fast paced team.

PRINCIPAL DUTIES / RESPONSIBILITIES:

  • Designs, plans, and builds communications networks. Configures routers and switches, and firewalls for LAN and WAN systems and VPN concentrators with appropriate network engineering and communications protocols.
  • Service Center Central (SCC), Pacific Command (SCW), and National Capital Region Team Lead, responsible for prioritizing tasks, both local and Enterprise, and tracking them to completion. Balance the workload amongst the team. Provide feedback to teammates and leadership.
  • Provide technical assistance during installation, operation, and maintenance of network and user equipment.
  • Assist with upgrades, integration, and installation, as needed. Install and upgrade network software and hardware, as directed. Maintain network-monitoring software.
  • Monitor and maintain the network to ensure reliability, data integrity, and peak performance.
  • Maintain tight configuration control over the network architecture and equipment.
  • Make recommendations for COTS hardware/software upgrades and implementation of new network systems, as needed.
  • Responsible for performing on-site or in-house servicing, repairs and/or installations of company products.
  • Provides technical support to customers on operational or maintenance aspects of system equipment.
  • Serve as customer contact on technical and service-related problems.

Required Qualifications:

  • 9+ years of experience required.
  • Must possess and maintain a TS/SCI clearance.
  • BA/BS degree or equivalent work experience
  • CCNP required.
  • DoD 8570 IAT Level II required.
  • Experience using Network management tools and concepts.
  • Ideal candidate will have experience with distributed network environment.
  • Experience with Cisco routers and switches, supporting DOD networks.
  • Experience with creating network diagrams using Microsoft Visio.
  • Experience with twisted pair cable, Patch Panels, and other layer 1 maintenance and installation.
  • Experience with SM and MM fiber
  • Cisco VoIP experience desired.
  • Candidate must be willing to perform systems maintenance duties after-hours and on weekends.
  • Candidate must be willing to be on-call for troubleshooting and support.

Unique/Additional Requirements Knowledge Requirements:

  • Knowledge of Cisco Catalyst and Cisco Nexus series switches
  • Knowledge of Cisco ISR Gen2 (1900, 2900, 3900 series) and ISR Gen3 (4000 series) routers
  • Knowledge of Cisco Firepower series firewalls.
  • Knowledge (to include instillation) of KG-175, KG-250 and other NSA Cryptographic devices.
  • Knowledge of configuration of Cisco IOS 15.x, Cisco IOS-XE 16.x, and NX-OS 9.x
  • Knowledge of VLAN's, Spanning Tree, and routing concepts to include: EIGRP, RIP, OSPF, BGP, and Multicast.
  • Knowledge of network management applications including Solarwinds

Additional Requirements:

  • Riverbed WAN optimization equipment experience desired.
  • Must have excellent oral, written and teamwork skills.
  • Must be capable of troubleshooting complex network issues.
  • Candidate could be deployed to support network installations/maintenance. Deployment locations could include hazardous duty zones

The likely salary range for this position is $102,000 - $138,000. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

Scheduled Weekly Hours:

40

Travel Required:

Less than 10%

Telecommuting Options:

Onsite

Work Location:

USA FL MacDill AFB

Additional Work Locations:

Total Rewards at GDIT:

Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.

We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 30 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.

We connect people with the most impactful client missions, creating an unparalleled work experience that allows them to see their impact every day. We create opportunities for our people to lead and learn simultaneously. From securing our nation’s most sensitive systems, to enabling digital transformation and cloud adoption, our people are the ones who make change real.

GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.