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Client Service Associate**

Morgan Stanley • Providence, RI 02940 • Posted 30+ days ago

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In-person • Full-time • Entry Level

Job Highlights

Using AI ⚡ to summarize the original job post

Client Service Associates at Morgan Stanley provide exceptional service to clients and support Financial Advisors, Private Wealth Advisors, or teams on a daily basis. They build trusted relationships through regular interactions with clients, leading with a client-first mindset and possessing strong interpersonal skills. Responsibilities include client support, administrative duties, and supporting the team's marketing strategy.

Responsibilities

  • Provide exceptional service to clients and support Financial Advisors/Private Wealth Advisors/teams on a daily basis.
  • Build trusted relationships through regular interactions with clients.
  • Lead with a client-first mindset.
  • Assist clients with their everyday needs.
  • Partner with Financial Advisors in developing a business plan and delivering against a client service model.
  • Support the team's marketing strategy by maintaining marketing materials, including digital and social media platforms, and planning client events and seminars.
  • Actively engage in training and education programs, including firm strategic priorities, professional development, and staying current on policies, procedures, and new platforms.
  • Perform administrative duties that support Financial Advisors in daily business practices.
  • Proactively participate in firm initiatives directed by local management.
  • Regularly seek opportunities to use firm resources for peer sharing and collaborating with Financial Advisors.

Qualifications

Required

  • High School Diploma/Equivalency
  • Strong computer skills and knowledge of Microsoft Office products
  • Exceptional writing, interpersonal, and client service skills
  • Detail oriented with superior organizational skills and ability to prioritize tasks
  • Team player with the ability to collaborate with others
  • Ability to work in a fast-paced, evolving environment
  • Goal oriented, self-motivated, and results driven

Preferred

  • College degree
  • Industry experience
  • Willingness to obtain Series 7 (GS), and Series 66 (AG/RA) or Series 63 (AG) and Series 65 (RA)

About Morgan Stanley

Morgan Stanley is a global investment bank and financial services company headquartered in New York City. It offers a wide range of services including investment banking, wealth management, sales and trading, asset management, and securities research. The company serves clients worldwide, including corporations, governments, institutions, and high-net-worth individuals, with expertise in various financial areas such as mergers and acquisitions, underwriting, and risk management.

Full Job Description

*POSITION SUMMARY*

Client Service Associates provide exceptional service to our clients and support Financial Advisor(s) (FAs)/ Private Wealth Advisor(s) (PWAs)/ teams on a daily basis. Through regular interactions with clients, individuals in this role build trusted relationships. Leading with a client first mindset, a successful candidate for this role will have strong interpersonal skills and will be able to assist clients with their everyday needs.

*DUTIES and RESPONSIBILITIES:*

*CLIENT SUPPORT*

*
*OTHER*

* Partner with Financial Advisor(s) in developing a business plan and delivering against a client service model
* Support the team's marketing strategy by maintaining marketing materials, including digital and social media platforms, and planning client events and seminars
* Actively engage in available training and education programs - including firm strategic priorities, professional development and staying current on policies, procedures and new platforms and attend scheduled targeted/monthly field service professional and/or training calls
* Perform administrative duties that support Financial Advisors in daily business practices, including but not limited to, telephone coverage, business travel arrangements, coordination of client meetings, prepare travel & expense reports, and file & calendar maintenance
* Proactively participate in firm initiatives directed by local management
* Regularly seek opportunities to use firm resources for peer sharing and collaborating with Financial Advisors

*EDUCATION, EXPERIENCE, KNOWLEDGE, and SKILLS:*

_*Education and/or Experience*_

* High School Diploma/Equivalency
* College degree preferred
* Industry experience is a plus
* Willingness to obtain Series 7 (GS), and Series 66 (AG/RA) or Series 63 (AG) and Series 65 (RA)

_*Knowledge/Skills*_

* Strong computer skills and knowledge of Microsoft Office products
* Exceptional writing, interpersonal and client service skills
* Detail orientated with superior organizational skills and ability to prioritize tasks
* Team player with the ability to collaborate with others
* Ability to work in a fast-paced, evolving environment
* Goal oriented, self-motivated and results driven

_*Reports to:*_

* Business Service Manager

Morgan Stanley's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our standards of integrity and excellence. Consequently, our recruiting efforts reflect our desire to attract and retain the best and brightest from all talent pools. We want to be the first choice for prospective employees.

It is the policy of the Firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, transgender, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law.

Morgan Stanley is an equal opportunity employer committed to diversifying its workforce (M/F/Disability/Vet).

**Job:** **Wealth Management*

**Title:** *Client Service Associate***

**Location:** *Rhode Island-Providence*

**Requisition ID:** *3257440*