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Receptionist

GMHC • New York, NY 10176 • Posted 30+ days ago

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In-person • Full-time • $18.50-$22.00/hr • Entry Level

Job Highlights

Using AI ⚡ to summarize the original job post

The Receptionist at GMHC serves as the front-line customer service representative, responsible for providing exceptional conflict resolution, a calm demeanor, and dignified treatment of clients. This role involves administrative tasks such as maintaining program information, managing telephone lines, and desk and conference room bookings, as well as providing support for the Operations departments.

Responsibilities

  • Create a friendly, welcoming, and helpful environment for clients.
  • Liaise with program staff to ensure clients are connected with support in a swift manner.
  • Manage client flow and assist in the processing of checking-in and checking-out.
  • Manage the Room Reservation application as a System Administrator.
  • Provide administrative support for the Operations departments, as assigned.
  • Complete office tasks such as filing, copying, documents shredding, and mailing.
  • Maintain a tidy reception area.
  • Assist with special projects, as assigned.
  • Attend All Staff meetings, agency meetings, and assigned trainings.

Qualifications

Required

  • High School Diploma, or its educational equivalent.
  • Detail oriented, excellent organizational skills.
  • Excellent computer skills, including Outlook, Teams, Word.
  • Proficient in answering the phone while engaged in other clerical tasks.
  • Excellent communication and interpersonal skills.

Full Job Description

Receptionist

New York, NY (http://maps.google.com/maps?q=New+York+NY+USA+10018) - Operations Administration

Job Type

Full-time

Description

The primary responsibility of theReceptionistis to be the front-line customer service representative for the organization. The Receptionist will have exceptional conflict resolution skills, a calm demeanor, and meet GMHC clients with dignity and respect. The Receptionist is also be responsible for administrative tasks associated with managing one of the organization's two floors at GMHC. Some of these tasks include maintaining up to date information on GMHC programs, answering the telephone lines, and managing desk and conference room bookings.

ESSENTIAL JOB FUNCTIONS

The following duties are mandatory requirements of the job:

+ Create a friendly, welcoming, and helpful environment for clients.

+ Liaise with program staff to ensure clients are connected with support in a swift manner.

+ Manage client flow and assist in the processing of checking-in and checking-out.

+ Manage the Room Reservation application as a System Administrator.

+ Provide administrative support for the Operations departments, as assigned.

+ Complete office tasks such as filing, copying, documents shredding, and mailing.

+ Maintain a tidy reception area.

+ Assist with special projects, as assigned.

+ Attend All Staff meetings, agency meetings, and assigned trainings.

Requirements

EDUCATION AND CERTIFICATION

+ High School Diploma, or its educational equivalent, is required.

SPECIAL SKILLS AND KNOWLEDGE

In addition to the above-listed, the ideal candidate for this position possesses most or all of the following:

+ Detail oriented, excellent organizational skills.

+ Excellent computer skills, including Outlook, Teams, Word.

+ Proficient in answering the phone while engaged in other clerical tasks.

+ Excellent communication and interpersonal skills.

Salary Description

$18.50 - $22 / Hour