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Patient Registration Coordinator - Tufts Dental Facilities for Special Needs

Tufts University • Wrentham, MA 02093 • Posted 4 days ago

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In-person • Full-time • $22.10-$30.50/hr • Mid Level

Job Highlights

Using AI ⚡ to summarize the original job post

The Patient Registration Coordinator at Tufts University School of Dental Medicine is responsible for providing excellent customer service, greeting patients, inputting and verifying patient information, responding to patient inquiries, scheduling and confirming appointments, and performing financial functions under limited supervision. This role is crucial in the management of the department and offers a venue for teaching General Practice Residents and 4th year dental students.

Responsibilities

  • Provides excellent customer service.
  • Greets patients.
  • Inputs and/or verifies patient information.
  • Responds to patient inquiries.
  • Schedules/confirms appointments.
  • May perform financial functions (collects payment, conducts daily batch reconciliation) and provides administrative support.
  • Performs other related duties to assist in the management of the department.
  • Provides leadership to fellow staff members.
  • Other duties as assigned.

Qualifications

Required

  • Knowledge and skills as typically acquired through completion of a High School degree/equivalency
  • 3-5 years of job related experience
  • In depth knowledge of dental/medical software, codes, Microsoft Office and dental terminology
  • Excellent communication and customer service skills

Preferred

  • Experience with special needs population preferred
  • Ability to work with patient's parents, guardians, and care givers
  • Excellent written and oral communication skills
  • Should be a team player, self-motivated, well organized and have the ability to manage his/her time efficiently

About Tufts University

Tufts University is a prestigious private research university located in Greater Boston with four campuses offering a unique educational experience. The university provides students with abundant professional, intellectual, and recreational opportunities in a collaborative and innovative environment. With a commitment to exploring innovative ideas, Tufts University is known for fostering a welcoming spirit and exceptional education.

Full Job Description

Overview

This is an on-site position in Wrentham.

Tufts University School of Dental Medicine (TUSDM) offers one of the most forward-looking educational environments in dental medicine in the country. Tufts Dental Facilities for Persons with Special Needs (TDF) is a network of seven outpatient clinics that provides dental care to approximately 7,000 developmentally disabled patients in the state of Massachusetts under the umbrella of TUSDM and in partnership with the Massachusetts Department of Public Health (DPH) and the Massachusetts Department of Developmental Services (DDS). Additional patient treatment is provided in the operating room setting at four affiliated hospitals within the state. The TDF program also provides a venue for teaching General Practice Residents through the Tufts GPR Program and 4th year dental students from TUSDM.

What You'll Do

Under limited supervision, the Patient Registration Coordinator:
  • Provides excellent customer service.
  • Greets patients.
  • Inputs and/or verifies patient information.
  • Responds to patient inquiries.
  • Schedules/confirms appointments.
  • May perform financial functions (collects payment, conducts daily batch reconciliation) and provides administrative support.
  • Performs other related duties to assist in the management of the department.
  • Provides leadership to fellow staff members.
  • Other duties as assigned.
What We're Looking For

Basic Requirements:
  • Knowledge and skills as typically acquired through completion of a High School degree/equivalency
  • 3-5 years of job related experience
  • In depth knowledge of dental/medical software, codes, Microsoft Office and dental terminology
  • Excellent communication and customer service skills
Preferred Qualifications:
  • Experience with special needs population preferred
  • Ability to work with patient's parents, guardians, and care givers
  • Excellent written and oral communication skills
  • Should be a team player, self-motivated, well organized and have the ability to manage his/her time efficiently
Pay Range

Minimum $22.10, Midpoint $26.30, Maximum $30.50

Salary is based on related experience, expertise, and internal equity; generally, new hires can expect pay between the minimum and midpoint of the range.