Rnc, Inc. • Miami, FL 33222 • Posted today via LinkedIn
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RNC, Inc. is seeking a Level II IT Technician to provide on-site and remote support, including troubleshooting computer hardware and software problems, building and configuring workstations, and maintaining user accounts. The role requires effective communication skills, problem-solving abilities, and a strong foundation in Microsoft Active Directory, Office 365, Azure, Meraki, Datto, SharePoint/OneDrive, Teams, ITGlue, Autotask, and ConnectWise. The position involves onsite work at client locations in Irvine a minimum of 3-4 days a week.
*Please email resumes to staci@rncinc.net
*This position is NOT remote and requires candidate to be in-office, located in Irvine, CA*
Level I - II IT Technician: On-site & Remote Support Position
RNC, Inc. is seeking the ideal candidate to join our team as a Level II Technician providing on-site and remote support. Along with technical skills, we are seeking a candidate capable of multi-tasking, working under pressure, meeting deadlines, taking the initiative to complete tasks, and having great customer service skills. This position will require you to be onsite at client locations in Irvine a minimum of 3-4 days a week, so effective communication skills and a professional appearance are a must!
A successful candidate will have:
This position includes the following responsibilities:
Serve as an escalation point for Help Desk tickets. Support, troubleshoot, research, and resolve computer hardware and software problems related to:
Build, configure, and modify workstations, including:
Perform maintenance tasks and configuration with desktop management software tools including:
Establish and maintain user accounts and passwords in accordance with company information security guidelines.
Expectations:
Job Description
Job Type: Full-time
Schedule: Monday-Friday: 9am – 5pm
Expectation: in-person 4 days a week, with option to work remote 1 day a week (TBD)
Benefits include:
Job Type: Full-time
Pay: $22.00 - $27.00 per hour
Benefits:
Schedule:
Ability to commute/relocate:
Experience:
Work Location: Hybrid remote in Aliso Viejo, CA
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