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Assistant Store Manager
DICK'S Sporting Goods • Tempe, AZ 85281 • Posted 22 days ago
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In-person • Full-time • Junior Manager
Job Highlights
Using AI ⚡ to summarize the original job post
The Assistant Store Manager at DICK'S Sporting Goods is responsible for overseeing store operations, ensuring brand and operational excellence, and delivering engaging customer service. This role involves teammate coaching, development, and wellbeing, as well as managing operational aspects, store performance, and long-term planning. The Assistant Store Manager also plays a key role in community engagement, workforce planning, and maintaining high standards of safety, loss prevention, and company policies.
Responsibilities
- Drive the highest level of brand and operational excellence throughout the store.
- Ensure team is delivering hassle-free and engaging customer service.
- Prioritize teammate coaching, development, and wellbeing.
- Stay engrossed in financial metrics, store performance, and short/long term planning.
- Manage the day-to-day operational aspects of their store department.
- Operationally plan and organize both short-term and long-term with the guidance of the Store Manager.
- Actively recruit in the community and support opportunities for teammates to give back to their community.
- Partner with store leadership team to hire a strong, inclusive, and diverse team.
- Manage store workforce planning (including payroll budget and scheduling).
- Hold team accountable for meeting operational guidelines, brand standards, customer service expectations, and company policies.
- Drive shrink results through compliance to all guidelines involved with safety, loss prevention, and cash-handling procedures.
- Transparently communicate and find creative ways to build an engaging environment for the team.
- Passion for coaching and development of oneself and others; infuse learning into day-to-day leading.
- Create an inclusive store environment where everyone (teammates & customers) feels safe, welcome, and is treated with respect.
Qualifications
Required
- 1-3 years of retail management experience (or customer-focused experience)
- Strong problem-solving ability and analytical skills
- Flexible availability – including nights, weekends, and holidays
Full Job Description
At DICK’S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams. We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve.
If you are ready to make a difference as part of the world’s greatest sports team, apply to join our team today!
OVERVIEW:
DICK’S Sporting Goods is seeking a passionate, people-first store leader to oversee store operations in their area of the store.
The Assistant Store Manager is responsible for driving the highest level of brand and operational excellence throughout the store by ensuring our team is delivering hassle-free and engaging customer service to everyone who enters one of our stores. They prioritize teammate coaching, development, and wellbeing while staying engrossed in financial metrics, store performance, and short/long term planning.
Responsible for managing the day-to-day operational aspects of their store department.
Operationally plans and organizes both short-term and long-term, with the guidance of the Store Manager.
Actively recruits in the community and supports opportunities for teammates to give back to their community.
Partners with store leadership team to hire a strong, inclusive, and diverse team and manage store workforce planning (including payroll budget and scheduling).
Holds team accountable for meeting operational guidelines, brand standards, customer service expectations and company policies.
Drives shrink results through compliance to all guidelines involved with safety, loss prevention, and cash-handling procedures.
Transparently communicates and finds creative ways to build an engaging environment for the team.
Passion for coaching and development of oneself and others; infuses learning into day-to-day leading.
Creates an inclusive store environment where everyone (teammates & customers) feels safe, welcome, and is treated with respect.
QUALIFICATIONS:
· 1-3 years of retail management experience (or customer-focused experience)
· Strong problem-solving ability and analytical skills
· Flexible availability – including nights, weekend, and holidays
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