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Supply Chain Services Specialist

Vallen • Detroit, MI 48127 • Posted 2 days ago

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In-person • Full-time • Mid Level

Job Highlights

Using AI ⚡ to summarize the original job post

The Supply Chain Services Specialist at Vallen plays a crucial role in executing and refining supply chain, vending, and/or VMI operations, typically serving as the sole Vallen representative onsite at a customer location. This position ensures the seamless operation, customer satisfaction, and alignment with Vallen's broader business objectives. The role involves managing daily operations, fostering customer relationships, managing onsite inventory and assets, and continuously optimizing processes for maximum operational efficiency.

Responsibilities

  • Manage daily operations, ensuring adherence to service standards, agreements, and cost-effective practices.
  • Foster and maintain robust relationships with customer stakeholders.
  • Manage Vallen's onsite inventory and assets, ensuring efficient use and precise tracking.
  • Monitor key performance indicators such as service level, fill rate, machine downtime.
  • Collaborate with Vallen Account Representatives/Managers to adjust inventory order controls.
  • Ensure site consistency with inventory protocols and cycle counts.
  • Regularly assess and refine processes to ensure maximum operational efficiency.

Qualifications

Required

  • Minimum 2+ years of experience in supply chain management, distribution, or a similar industry.
  • Experience with indirect materials is a plus.
  • Good grasp of vendor-managed inventory systems and supply chain operations.
  • Ability to develop strong customer relationships.
  • Skills in basic mathematical computations.
  • Strong written and verbal communication aptitude.
  • Proactive approach and ability to operate independently.
  • Ability to handle hazardous materials and wear protective equipment.
  • Ability to properly operate and control a motor vehicle.
  • Ability to lift and carry up to 75 lbs; hand dexterity required for physical inventory.

About Vallen

Vallen is a renowned distributor of indirect materials specializing in metalworking and MROP products. They offer a wide variety of best-in-class supplies at competitive prices, making them a top choice for industrial needs. With a commitment to excellence and customer satisfaction, Vallen provides a seamless shopping experience for all your maintenance, repair, operations, and production requirements.

Full Job Description

Why Join our Team? At Vallen, we embrace what makes us unique. We thrive on the diversity of our associates and the different ways each of us contributes to Vallen’s success. We pride ourselves on being an inclusive company that values the growth of our associates. When you join Vallen, you become part of our winning team. Our vast network of connections is here to help you transform your job into a career. Vallen is an industry leader in delivering flexible supply chain solutions while creating value for our customers, our supply partners, and our associates. Your Benefits at Vallen:

  • Medical, Dental, Vision
  • Paid time off (vacation, holidays, sick days)
  • 401K with discretionary company match - (US positions only)
  • Employer-paid Basic Life for Employee, Spouse, and Dependents
  • Employer-paid Short-Term and Long-Term Disability
  • Health Care and Dependent Care Flexible Spending Accounts
  • Vitality Wellness Program
  • Employee Assistance Program
  • Employee Resource Groups for networking and team building
  • Tuition Reimbursement Program
  • Employee Referral Program
  • Safety Shoe and Safety Glasses reimbursement
  • Employee Discounts through BenefitHub
  • Advancement Opportunity.

Position Summary:
The Supply Chain Services Specialist at Vallen plays an essential role in executing and refining supply chain, vending, and/or VMI operations while typically being the sole Vallen representative onsite at a customer location. This position ensures the seamless operation, customer satisfaction, and alignment with Vallen's broader business objectives. The coordinator works in tandem with the inside sales and account management team, ensuring that Vallen's value proposition is consistently upheld and customer relationships are deepened.

Essential Job Duties and Responsibilities:

  • Operational Execution: Manage daily operations, ensuring adherence to service standards, agreements, and cost-effective practices.
  • Customer Relationship Building: Foster and maintain robust relationships with customer stakeholders, guaranteeing their needs are met and further opportunities for collaboration are explored.
  • Asset & Inventory Oversight: Manage Vallen's onsite inventory and assets, ensuring efficient use, precise tracking, and minimized wastage.
  • KPI Tracking: Monitor key performance indicators such as service level, fill rate, machine downtime, and provide regular feedback to enhance service delivery.
  • Order Control Refinement: Collaborate with Vallen Account Representatives/Managers to adjust inventory order controls, targeting stock level optimization and minimizing stock-outs.
  • Compliance & Process Maintenance: Ensure site consistency with inventory protocols and cycle counts, taking corrective actions as needed.
  • Continuous Optimization: Regularly assess and refine processes to ensure maximum operational efficiency.

Job Qualifications:

  • Education & Experience: Minimum 2+ years of experience in supply chain management, distribution, or a similar industry. Experience with indirect materials is a plus.
  • Technical Proficiency: A good grasp of vendor-managed inventory systems and the nuances of supply chain operations.
  • Customer Orientation: Ability to develop strong customer relationships and understand their diverse organizational needs.
  • Analytical Mindset: Skills in basic mathematical computations and the capacity to derive actionable insights from data.
  • Communication Acumen: Strong written and verbal communication aptitude.
  • Self-Motivation: A proactive approach, with the ability to operate independently while achieving set goals.

Work Environment & Physical Demands:

Reasonable accommodations will be evaluated and may be implemented to enable individuals with disabilities to perform essential functions of this position.

  • May be required to handle hazardous materials and wear various forms of protective equipment (shoes, gloves, protective eyewear, etc.).
  • Required to properly operate and control a motor vehicle; specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
  • Occasional evening and weekend work may be required as job duties demand and may include little to no advanced notice.
  • Sitting, standing, walking, squatting/kneeling, reaching, grasping, pushing/pulling, twisting/bending, lifting/carrying multiple times per shift, fingering, talking, hearing, and seeing.
  • May be required to lift and carry up to 75 lbs; must have the ability to handle physical inventory that requires hand dexterity.
  • May work in extreme hot or cold environments; various facilities may have dusty conditions.

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Equal Opportunity Employer - Ethnically and Culturally Diverse/Females/Veterans/Disabled/Sexual Orientation/Gender Identity