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Host or Hostess -Zeppole, Seasonal ICE!
Marriott International, Inc • Grapevine, TX 76051 • Posted 30+ days ago
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In-person • Full-time • Temporary • Entry Level
Job Highlights
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The Host or Hostess at Gaylord Texan Resort & Convention Center is responsible for greeting guests, determining the number in their party, and seating guests at clean, available tables. This role involves guiding guests through the dining rooms, providing assistance, moving and arranging tables and chairs, ensuring place settings are appropriate, and maintaining cleanliness of work areas. The position requires adherence to company safety and security policies, maintaining a professional appearance, and developing positive working relationships with team members.
Responsibilities
- Greet guests and determine the number in their party.
- Seat guests by finding a clean, available table.
- Guide guests through the dining rooms and provide any needed assistance.
- Move and arrange tables, chairs, and settings and organize seating for groups with special needs.
- Ensure place settings are appropriate and each guest has a napkin, clean silverware, and any other item that is part of the standard place setting.
- Check menus to ensure they are current, clean, plentiful, and wrinkle-free.
- Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures.
- Monitor dining rooms for seating availability, service, safety, and well being of guests.
- Follow all company and safety and security policies and procedures.
- Report accidents, injuries, and unsafe work conditions to manager.
- Complete safety training and certifications.
- Welcome and acknowledge all guests according to company standards.
- Develop and maintain positive working relationships with others.
- Support team to reach common goals.
- Listen and respond appropriately to the concerns of other employees.
- Ensure adherence to quality expectations and standards.
Qualifications
Required
- High school diploma or G.E.D. equivalent.
- No related work experience.
- No supervisory experience.
- None
About Marriott International, Inc
Marriott Bonvoy, a loyalty program by Marriott International, offers benefits such as free nights, room upgrades, and exclusive perks to its members. Marriott International, founded in 1927, operates over 7,500 properties worldwide, providing luxury, premium, and select-service hotels, along with timeshare properties. The company has a strong market presence, competing with major hotel chains and continuously expanding through acquisitions and partnerships.
Full Job Description
Job Number 24146701
Job Category Food and Beverage & Culinary
Location Gaylord Texan Resort & Convention Center, 1501 Gaylord Trail, Grapevine, Texas, United States VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Non-Management
POSITION SUMMARY
Greet guests and determine the number in their party. Seat guests by finding a clean, available table; pulling out chairs; placing clean/current menu in front of guest, etc. Guide guests through the dining rooms and provide any needed assistance. Move and arrange tables, chairs, and settings and organize seating for groups with special needs. Ensure place settings are appropriate and each guest has a napkin, clean silverware, and any other item that is part of the standard place setting. Check menus to ensure they are current, clean, plentiful, and wrinkle-free. Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures. Monitor dining rooms for seating availability, service, safety, and well being of guests.
Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
Why have less when you can have MORE — all under one roof? Rooted in our expertise and leadership in meetings and experiences, Gaylord Hotels intentionally deliver environments, services and programming that bring people together in an extraordinary way. The heart of our brand are STARs, who are creative, entrepreneurial and dedicated to providing thoughtful, big-hearted service to guests. At Gaylord, we provide STARs with opportunities well beyond that of a traditional hotel—offering you endless career opportunities, the extras, and MORE. In joining Gaylord, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
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