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Route Manager - Seattle

WM • Seattle, WA 98194 • Posted 30+ days ago

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Hybrid • Full-time • $95,000-$105,000/yr • Junior Manager

Job Highlights

Using AI ⚡ to summarize the original job post

The Route Manager at WM is responsible for onboarding, developing, coaching, mentoring, and performance management of all drivers and helpers. This role involves establishing and maintaining positive relationships with frontline employees, spending the majority of the day in the field, and ensuring the safety and success of frontline employees.

Responsibilities

  • Ensuring new frontline employees have tools, instruction, and feedback for successful daily duties
  • Meet with new frontline employees daily to ensure consistent communication and support of onboarding
  • Provide timely and consistent touchpoints with frontline employees
  • Regular review of best practices to enhance daily performance
  • Focus on understanding and progress of frontline employee career goals
  • Identify and address improvement opportunities and collaborate with frontline employees to ensure continued success
  • Actively practice and seek feedback on coaching conversations
  • Lead by example to ensure safety practices are paramount with each employee
  • Teaching and developing an understanding of the WM Way
  • Conducts Root Cause Investigations for all injuries and incidents
  • Documents and maintains records required by regulatory agencies such as the Department of Transportation
  • Reviews and audits documentation related to route operations daily
  • Visits customers and customer sites to evaluate and resolve safety issues

Qualifications

Required

  • Associates Degree or High School Diploma
  • Two years of relevant work experience or successful completion of the WM Route Manager Trainee program

About WM

Waste Management is a leading waste management company in North America offering services such as waste collection, transportation, disposal, and recycling. The company serves residential, commercial, industrial, and municipal customers with a focus on environmental responsibility and sustainability initiatives. Waste Management operates primarily in the United States, with additional presence in Canada and Puerto Rico, and holds a strong market position in the industry.

Full Job Description

As an EEO/Affirmative Action Employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or veteran status.

**I. Job Summary**

This role is responsible for Onboarding, Developing, Coaching, Mentoring, and Performance Management of all drivers and helpers. Establish and maintain positive relationships with all frontline employees. Spends the majority of the day in the field with frontline employees.

**II. Essential Duties and Responsibilities**

Essential Function

Onboarding

+ Ensuring new frontline employees have tools, instruction, and feedback for successful daily duties

+ Meet with new frontline employees daily to ensure consistent communication and support of onboarding

Developing

+ Provide timely and consistent touchpoints with frontline employees.

+ Regular review of best practices to enhance daily performance

+ Focus on understanding and progress of frontline employee career goals

Coaching

+ Identify and address improvement opportunities and collaborate with frontline employees to ensure continued success

+ Actively practice and seek feedback on coaching conversations.

Mentoring

+ Lead by example to ensure safety practices are paramount with each employee and

+ Teaching and developing an understanding of the WM Way

Performance Management

+ Conducts Root Cause Investigations for all injuries and incidents, ensuring consistent discipline and retraining.

+ Documents and maintains records required by regulatory agencies such as the Department of Transportation.

Reviews and audits documentation related to route operations daily (e.g., DVIRs, driver time and attendance, open tickets), following up where appropriate.

Visits customers and customer sites to evaluate and resolve safety issues, seeking service alternatives where appropriate.

**III. Qualifications**

The requirements listed below are representative of the qualifications necessary to perform the job.

A. Education and Experience

Education: Associates Degree (accredited) or High School Diploma (accredited) and two (2) years of relevant work experience required.

Experience: No experience or successful completion of the WM Route Manager Trainee program required

B. Certificates, Licenses, Registrations or Other Requirement

None required.

**IV. Work Environment**

Combination: This job operates in a mix between an office environment and plant/field environment and routinely requires the use of standard office equipment such as computers, phones, copy machines, etc.

The salary range for this position is $95k - $105k annually. The specific salary offered to a candidate may be influenced by a variety of factors including the candidate's relevant experience, education, training, certifications, qualifications, and work location. In addition, this position is eligible for incentive pay.

Employees will also receive discretionary time off, up to 80 hours of paid sick time per year and seven paid holidays throughout the calendar year. Additionally, the Company has a leave pay policy that provides for up to 4 weeks of paid leave in a rolling 12-month period for qualifying leaves.

**Benefits**

At WM, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short Term Disability. As well as a Stock Purchase Plan, Company match on 401K, and more! Our employees also receive Paid Vacation, Holidays, and Personal Days. Please note that benefits may vary by site.

If this sounds like the opportunity that you have been looking for, please click "Apply".

Equal Opportunity Employer: Minority/Female/Disability/Veteran