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ENGAGEMENT MANAGER, TECHNOLOGY

Comcast • Philadelphia, PA 19190 • Posted 1 day ago

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In-person • Full-time • Mid Level Manager

Job Highlights

Using AI ⚡ to summarize the original job post

The Engagement Manager, Technology at Comcast is responsible for performing quarterly audit engagements year-round to help identify and manage risks to the business. This role involves leading the engagement team throughout each phase of the audit process, gaining broad exposure to Comcast's businesses and technologies, and managing a team including both exempt and non-exempt employees. The individual in this position will also provide subject matter guidance, develop processes for departmental efficiencies, and assist in departmental budgeting.

Responsibilities

  • Oversees aspects of the standard internal audit process, including planning, execution, and reporting out to business management.
  • Performs thorough inquiry and data analysis to understand security and technology operations.
  • Manages the planning efforts for the engagement timeframe and scope.
  • Ensures the team applies appropriate audit procedures to the areas reviewed.
  • Manages the execution of detailed audit plans including objectives, standard internal audit procedures, budgets, and schedules.
  • Ensures controls are tested, risks vetted, and leads staff in the evaluation of internal control design and identification of risks.
  • Reviews audit workpapers to ensure they are clear, complete, and well-organized.
  • Evaluates audit findings, recommends solutions for correcting control weaknesses, and prioritizes areas for management focus.
  • Leads day-to-day client engagement reviews of audit findings with members of operating management.
  • Provides clear and meaningful audit comments and recommendations for action by management.
  • Ensures draft audit reports and other audit documentation are developed timely and with high quality.
  • Provides ongoing feedback on work completion and performance to team members.
  • Identifies opportunities for improvement to audit methodology, tools, and training.
  • Supports department objectives and performs other duties and responsibilities, as assigned.

Qualifications

Required

  • Bachelor's Degree or equivalent combination of coursework and experience.
  • 5-7 years of relevant work experience.
  • Strong analytical skills and technical knowledge to assess processes, risks, and controls.
  • Ability to quickly grasp complex subjects and apply knowledge to audits.
  • Knowledge of company operations and ability to combine knowledge with testing results to determine control effectiveness.
  • Stay current on relevant business risks and apply knowledge to engagements.
  • Ability to work in a complex, dynamic, diverse, and fast-paced environment.
  • Strong interpersonal skills including written and verbal communications.
  • Ability to collaborate with others in a virtual environment.
  • Willingness to travel extensively as required by client and business needs.

Preferred

  • Experience in internal audit, risk management, or related field.
  • Familiarity with audit methodologies and procedures.
  • Knowledge of Comcast's business operations and technologies.
  • Ability to manage a team including both exempt and non-exempt employees.
  • Experience in leading audit engagements across various technologies.
  • Ability to provide subject matter guidance to employees.
  • Experience in developing processes for departmental efficiencies.
  • Ability to assist in departmental budgeting.

About Comcast

Xfinity is a brand of digital cable TV, high-speed internet, and home phone services owned by Comcast, offering a comprehensive entertainment and connectivity experience. Operating under Comcast Corporation, Xfinity provides a wide range of services including cable television, internet, telephone, and wireless services, making it a major player in the telecommunications industry. Xfinity continues to innovate with advancements such as gigabit internet speeds, enhanced streaming options, and expanded coverage areas to provide high-quality, reliable, and technologically advanced services to customers across the United States.

Full Job Description

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.Job SummaryEngagement Manager, Technology – Comcast Global Audit Team Responsible for performing quarterly audit engagements year-round to help identify and manage risks to the business. Primary Responsibilities: Play a leading role with the engagement team throughout each phase (i.e., planning, execution, and reporting). With our standard engagement cadence, the individual in this role will gain broad exposure to our businesses and technologies. Work collaboratively and independently to conduct audits across company technologies (e.g., physical, network, application, system, data). May manage a team including exempt and non-exempt employees. Provides subject matter guidance to employees as required. Develops processes and procedures to drive department efficiencies. Assists in development and meeting of departmental budget.Job DescriptionCore ResponsibilitiesWhat You DeliverOversees aspects of the standard internal audit process, which includes the three phases of planning, execution and reporting out to business management. Performs thorough inquiry and data analysis to understand security and technology operations, and manages the planning efforts for the engagement timeframe and scope. Assists in the design, development, and maintenance of a comprehensive engagement plan.Manages the execution of detailed audit plans including objectives, standard internal audit procedures, budgets, and schedules. Ensures the team applies appropriate audit procedures to the areas reviewed so that controls are tested and all significant risks are addressed.Manages the activities of assigned audit team members utilizing standard internal audit methods and keeps the team on track to complete assigned scope areas. Ensures that controls are tested, risks vetted and leads staff in the evaluation of internal control design and identification of risks. Reviews audit workpapers to ensure they are clear, complete, and well-organized. Evaluates audit findings, recommends solutions for correcting control weaknesses, and prioritizes areas for management focus.Leads day-to-day client engagement reviews of audit findings with members of operating management.Provides clear and meaningful audit comments and recommendations for action by management. Ensures draft audit reports and other audit documentation are developed timely and with high quality.Provides ongoing feedback on work completion and performance to team members. Identifies opportunities for improvement to audit methodology, tools, and training.Supports department objectives and performs other duties and responsibilities, as assigned.Consistent exercise of independent judgment and discretion in matters of significance.Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) as necessary. Other duties and responsibilities as assigned.How You DeliverConducts audit activities with both internal and external customers in mind when identifying control issues and business risks.Demonstrates the ability to quickly grasp complex subjects and apply strong analytical skills and technical knowledge to assessing processes, risks, and controls. Combines knowledge of Company operations with testing results to determine control effectiveness and risk impact on auditee.Stays current on relevant business risks (e.g., current events, audit trends, emerging technologies, cyber security, etc.) and determines where appropriate to apply to engagements. Performs effectively as a project leader across engagements. Shows flexibility in prioritizing and completing tasks, allocating/re-allocating work across engagement team members, or stepping in to support execution, as appropriate. Motivates engagement team members to deliver high quality work on time. Exercises consistent judgment and discretion in matters of significance.Exhibits willingness to tackle new areas and challenging topics.Demonstrates the ability to work in a complex, dynamic, diverse, and fast-paced environment. Demonstrates ownership for assigned activities and is accountable for completing activities, ensuring that team members are accountable for completing activities, and/or requesting assistance as needed.Acts in accordance with stated internal audit and company policies and practices, and maintains the highest degree of integrity in all activities and interactions.Displays regular, consistent, and punctual attendance. Able to work nights and weekends, variable schedule(s), as necessary. How You PartnerExhibits strong interpersonal skills including written and verbal communications, and an ability to collaborate with others.Leverages audit to educate management on policies/procedures, best practices, government and legal requirements, and emerging company or business unit risks.Shows respect to other team members and clients in all interactions.Demonstrates a willingness to assist other team members in areas outside of direct assignments, when necessary. Collaborates in a virtual environment to complete projects with team members in various locations. However, the employee must be available for extended hours, as needed, and be willing to travel extensively as required by needs of clients and/or business with little notice on occasion.Supervises engagement staff member interactions with business management and helps team members to resolve issues.Partners with internal audit teams (e.g., FinOps, SOX, and Data) across engagement activities as needed. Includes business partners and other risk functions in engagement activities (e.g., CISO, Legal, Human Resources, Security, and Business Assurance) as needed.Coaches engagement team members to develop audit, business, and technical knowledge. Assists engagement team in developing their understanding of relevant business risks and trains team on how to consider when planning and executing engagements.How You DevelopUtilizes available resources and tools to expand knowledge to enhance work product. Exhibits a commitment to continuously self-improve by working with leadership to leverage strengths and focus on areas of development. Gains knowledge of basic data analytics and cyber security concepts, and stays up to date on new and emerging technologies and risks, and applies to engagements.Assists less experienced team members with furthering their own development during the course of engagements. Employees at all levels are expected to:Understand our Operating Principles; make them the guidelines for how you do your job.Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.Win as a team - make big things happen by working together and being open to new ideas.Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.Drive results and growth.Respect and promote inclusion & diversity.Do what's right for each other, our customers, investors and our communities.Disclaimer:This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.EducationBachelor's DegreeWhile possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.Relevant Work Experience5-7 YearsBase pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.