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PROGRAM MANAGER (BEHAVIORAL HEALTH DIRECTOR)

Department Of Health And Human Services • Rockville, MD 20847 • Posted today

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In-person • Full-time • Senior Manager

Job Highlights

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The Program Manager (Behavioral Health Director) at the Department of Health and Human Services oversees and coordinates all administrative management activities within the service area, serving as an advisor to the Federal Occupational Health Director on all Behavioral Health Service matters. This role involves serving as the behavioral health expert and operations lead, overseeing a staff of professional Federal employees and medical and behavioral health contractor staff, and evaluating key program initiatives to ensure effectiveness.

Responsibilities

  • Oversees and coordinates all administrative management activities within the service area.
  • Serves as an advisor to the Federal Occupational Health Director on all Behavioral Health Service matters.
  • Serves as the behavioral health expert/operations lead in the management of assigned behavioral health services.
  • Oversees a staff of professional Federal employees and medical and behavioral health contractor staff.
  • Evaluates key program initiatives that impact policy and program operations.
  • Makes mission shifts to ensure program effectiveness.
  • Oversees the development and execution of reimbursable agreements with customers.
  • Monitors service delivery and engages with customers regarding needs and customer concerns.
  • Responsible for the service/business and analyzes all facets of the organization.

Qualifications

Required

  • At least one year of specialized experience equivalent in difficulty and responsibility to the GS-14 level.
  • Perform at least 3 out of the 5 following duties: Overseeing behavioral health administrative operations, advising leadership on behavioral and clinical health policy, procedures, and operations, analyzing and overseeing program resources, gathering and synthesizing information to problem solve and make informed decisions, and managing/supervising employees responsible for a wide range of administrative, clinical health, and support services.
  • Current General Schedule (GS) federal employees or those that have served in GS positions within the last 52 weeks must have served 52 weeks at the next lower grade, or a combination of the next lower grade level and an equivalent band in the federal service.
  • Provide a copy of your last or most recent SF-50, Notification of Personnel Action to indicate your current federal status.
  • Provide additional SF-50(s) to clearly demonstrate one year time-in-grade as required in the announcement.
  • Experience that would not normally be part of the employee's position is creditable, however, when documented by satisfactory evidence.
  • Experience refers to paid and unpaid experience, including volunteer work done through national Service programs (e.g., Peace Corps, AmeriCorps) and other organizations.

Full Job Description

Duties
The Program Manager (Behavioral Health Director) performs the following duties:
Oversees and coordinates all administrative management activities within the service area and serves as an advisor to the Federal Occupational Health (FOH) Director on all Behavioral Health Service matters.Serve as the behavioral health expert/operations lead in the management of assigned behavioral health services provided to federal customer agencies.Oversees a staff of professional Federal employees and medical and behavioral health contractor staff engaged in professional and administrative work.Evaluates key program initiatives that impact policy and program operations and makes mission shifts to ensure program effectiveness.Oversees the development and execution of reimbursable agreements with customers, monitors service delivery, and engages with customers regarding needs and customer concerns.Responsible for the service/business and analyzes all facets of the organization.Requirements Conditions of EmploymentSecurity and Background Requirements: If not previously completed, a background security investigation will be required for all appointees. Appointment will be subject to the applicant's successful completion of a background security investigation and favorable adjudication. Failure to successfully meet these requirements may be grounds for appropriate personnel action. In addition, if hired, a background security reinvestigation or supplemental investigation may be required at a later time. Applicants are also advised that all information concerning qualifications is subject to investigation. False representation may be grounds for non-consideration, non-selection and/or appropriate disciplinary action.E-Verify: If you are selected for this position, the documentation that you present for purposes of completing the Department of Homeland Security (DHS) Form I-9 will be verified through the DHS E-Verify System. Federal law requires DHS to use the E-Verify System to verify employment eligibility of all new hires and as a condition of continued employment obligates the new hire to take affirmative steps to resolve any discrepancies identified by the system. The U.S. Department of Health and Human Services is an E-Verify participant.Direct Deposit: All Federal employees are required to have Federal salary payments made by direct deposit to a financial institution of their choice.All qualification requirements must be met by the date the announcement closes.Financial disclosure statement may be required: YesOne-year probationary period may be required.Travel, transportation, and relocation expenses may be paid: NoBargaining Unit Position: NoDrug Screening Required: NoRecruitment incentives may be authorized: NoStudent loan repayment incentive may be authorized: NoAnnual leave for non-federal service may be authorized: NoOne year supervisory probationary period may be required.U.S. Citizenship Required: YesMales born after December 31, 1959 must be registered or exempt from Selective Service - QualificationsYour resume must include detailed information as it relates to the responsibilities and specialized experience for this position. Evidence of copying and pasting directly from the vacancy announcement without clearly documenting supplemental information to describe your experience will result in an ineligible rating. This will prevent you from receiving further consideration.Specialized Experience: GS-15: You must possess at least one year of specialized experience equivalent in difficulty and responsibility to the GS-14 level performing at least 3 out of the 5 following:
Overseeing behavioral health administrative operations;Advising leadership on behavioral and clinical health policy, procedures, and operations;Analyzing and overseeing program resources and their effectiveness (e.g., budget, service fees, contracts, staffing);Gathering and synthesizing information to problem solve and make informed decisions; andManaging/supervising employees responsible for a wide range of administrative, clinical health, and support services.
Time-in-grade: Current General Schedule (GS) federal employees, and those that have served in GS positions within the last 52 weeks, must have served 52 weeks at the next lower grade, or a combination of the next lower grade level and an equivalent band in the federal service. Provide a copy of your last or most recent SF-50, Notification of Personnel Action to indicate your current federal status. You must also submit additional SF-50(s) to clearly demonstrate one year time-in-grade as required in the announcement. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate that you possess one year time-in-grade. In this instance, you must provide an additional SF-50 that clearly demonstrates one year time-in-grade.Documenting experience: In accordance with Office of Personnel Management policy, federal employees are assumed to have gained experience by performing duties and responsibilities appropriate for their official series and grade level as described in their position description. Experience that would not normally be part of the employee's position is creditable, however, when documented by satisfactory evidence, such as a signed memorandum from the employee's supervisor or an SF-50 or SF-52 documenting an official detail or other official assignment. The documentation must indicate whether the duties were performed full time or, if part time, the percentage of times the other duties were performed. It is expected that this documentation is included in the employee's official personnel record. In order to receive credit for experience in your resume that is not within the official series and grade level of your official position, you must provide a copy of the appropriate documentation of such experience as indicated above.
Experience refers to paid and unpaid experience, including volunteer work done through national Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to gain employment. You will receive credit for all qualifying experience, including volunteer experience. If such experience is on a part-time basis, you must provide the average number of hours worked per week as well as the beginning and ending dates of the experience so it can be fully credited.
EducationThere is no educational requirement needed for this position.Additional informationPeople With Disabilities (Schedule A) - Reasonable Accommodation: This agency provides reasonable accommodation to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please see Agency Contact Information for whom to contact for more info. The decision on granting reasonable accommodation will be made on a case-by-case basis. You must email the agency contact on the vacancy announcement at least three business days before the closing date of this announcement to receive assistance.
For more information on disability employment, please visit Career Transition Program: This program applies to Federal service employees whose positions have been deemed surplus or no longer needed, or employees who have been involuntarily separated from a Federal service position within the competitive service. To receive selection priority for this position, you must: 1) meet eligibility criteria for CTAP or ICTAP; 2) be rated well-qualified for the position; and 3) submit the appropriate documentation to support your CTAP or ICTAP eligibility. Well-Qualified includes those applicants whose knowledge, skills, and abilities clearly exceed the minimum qualification requirements for the position. For information on eligibility criteria and required documentation, go to:
Beginning January 1, 2010, agencies must seek prior approval from OPM before they can appoint a current or recent political appointee to a competitive or non-political excepted service position at any level under the provisions of title 5, United States Code. If you are currently or have been within the last 5 years, a political Schedule A, Schedule C, or Non-career SES employee in the executive branch, you MUST disclose that to the Human Resources Office.
In accordance with Executive Order 12564 of September 15, 1986, The Department of Health and Human Services (HHS) is A Drug-Free Federal Workplace. The Federal government, as the largest employer in the Nation, can and should show the way towards achieving drug-free workplaces through programs designed to offer drug users a helping hand, and at the same time demonstrating to drug users and potential drug users that drugs will not be tolerated in the Federal workplace. The use of illegal drugs, on or off duty, by Federal employees is inconsistent not only with the law-abiding behavior expected of all citizens, but also with the special trust placed in such employees as servants of the public. Applicants selected for this position will be subject to reasonable suspicion and post-accident drug testing upon hiring. To demonstrate commitment to the HHS goal of a drug-free workplace and to set an example for other Federal employees, employees not in a testing designated position may volunteer for unannounced random testing by notifying their Drug-free Federal Workplace Program Point of Contact upon hiring. Help

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Review our benefitsEligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.How You Will Be EvaluatedYou will be evaluated for this job based on how well you meet the qualifications above.
Once the application process is complete, a review of the resume and supporting documentation will be made and compared against your responses to the assessment questionnaire to determine if you are qualified for this job. If, after reviewing your resume and or supporting documentation, a determination is made that you have inflated your qualifications and/or experience, you may lose consideration for this position. Please follow all instructions carefully. Errors or omissions may affect your eligibility.You will be evaluated based on how well you meet the qualifications listed in this vacancy announcement. Your qualifications will be evaluated based on your application materials (e.g., resume, most recent performance appraisal), the responses you provide on the application questionnaire, and the result of the additional assessments required for this position, as applicable. If you are found tentatively eligible after a HR review, you may be further evaluated based on a subject matter review of your resume, a job knowledge test, a writing sample, or interview. Failure to comply with any of the additional assessment requirements will result in removal from further consideration.
Your qualifications will be evaluated on the following competencies (knowledge, skills, abilities and other characteristics):
Critical ThinkingCustomer ServiceHealth AdministrationLeadershipPlanning and EvaluatingProject Management
To preview the assessment questionnaire, click the following link:
This job opportunity announcement may be used to fill additional vacancies.