EXPERIENCED PRODUCT MANAGER, SERVICE SOLUTION- TIKTOK SHOP - SEATTLE

DescriptionTikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo. Why Join UsCreation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible. Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day. To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve. Join us.About the teamAs the Product Team, our mission is to provide our customers with a delightful and entertaining shopping experience in TikTok. We are looking for a Product Manager to join our team, responsible for defining the intersection of shopping and content. Responsibilities:- Manage a high-performance team to achieve business objectives and management adjustment according to business needs- Work closely with cross functional teams on strategies and product solutions to improve E-Commerce fulfillment performance and responsible for end-to-end delivery experience- Have an in-depth understanding of platform strategies and business knowledge to improve fulfillment performance and related customer experience, design systematic whole-scene strategies and traction mechanisms. Drive complex projects independently, including but not limited to the designing of business-related product modules, and product implementation of governance strategies.- Be data driven, understand and define North Star Metrics that reveal the fulfillment performance level. Continuously looking for approaches to optimize key metrics.- Facilitate internal communication, collaborate with cross functional teams to ensure smooth teamwork.QualificationsMinimum Qualifications:- Experience in strategic products, consumer-facing products, seller traction, algorithm application, decision engine will be a plus.- Ability to design highly adaptable product solutions for different business scenarios. Proven track record of delivering results in a fast-paced environment.- Strong analytical skills and able to use data and metric to evaluate assumptions, make recommendations and decisions.- Ability to thrive in a cross-functional environment while balancing multiple responsibilities, scoping projects, evaluating priorities, and confidently working well with teams. Preferred Qualifications:- 5 years of experience in product management in E-Commerce, Order Management, Logistics, Fulfillment with 3+ years of experience in team managementTikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://shorturl.at/cdpT2#LI-OnsiteRegularExperienced