SERVICENOW ENGAGEMENT MANAGER

Job Location:
*Seattle Area, WA


Job Location:
Remote


ID:
4936


# of Openings:
1Company Overview:Covestic is a ServiceNow “Elite” Partner that works with many of the most recognizable brands in the world. Powered by the industry’s most innovative, and talented minds, we are committed to helping organizations achieve “performance at the speed of business”.Covestic is a premier provider of IT services for midsize and enterprise organizations. As a leader in helping clients to identify, implement and manage the IT solutions which make their businesses stronger, we offer a comprehensive portfolio of services encompassing various facets of IT Service Management, IT Operations, Cloud Computing, and Project Delivery. If you are a practiced professional with a passion for technology and teamwork, then join our team.Job Overview: Covestic is a premier provider of IT services for midsize and enterprise organizations. As a leader in helping clients to identify, implement and manage the IT solutions which make their businesses stronger, we offer a comprehensive portfolio of services encompassing various facets of IT Service Management, IT Operations, Cloud Computing, and Project Delivery. If you are a practiced professional with a passion for technology and teamwork, then join our team.Serve as customer primary point of contact, throughout project lifecycleEnsure successful delivery of the project, proactively managing scope, schedule, deliverables, financials, client satisfaction and achievement of required business outcomesLead and manage the Covestic implementation project teamOversee and facilitate the project SDLC (iNow), ensuring user stories and solutions are accurately documented and progress is actively monitored, managed and communicated to all stakeholdersFacilitate customer visibility into project status, issues, risks and decisions via multiple channels, to include daily stand-up meetings and weekly project status reportsRequired Skills:Experience leading at least three full lifecycle ServiceNow successful complex implementation projects/programsMinimum 2 years’ experience with ServiceNowMinimum 5 years project management experienceMinimum 3 years’ professional services/consulting experience including Enterprise levelEffective written and verbal communication skillsExcellent interpersonal skills combined with experience establishing and maintaining customer relationships, influencing and consultingCompensation:The estimated pay range for this position is USD $150,000-155,000/Yr. and is an Exempt role.Exact compensation and offers of employment are dependent on circumstances of each case and will be determined based on job-related knowledge, skills, experience, licenses or certifications, and locationBenefits:We offer comprehensive benefit options which vary depending on role, location, and employment type. Benefit options may include Medical, Dental, Vision, 401(k), Life Insurance, Short-Term Disability, Long-Term Disability, Flexible Spending Accounts, Parental Leave, Paid Time Off, and Holidays. The Talent Acquisition Partner can share more details about compensation or benefits for the specific role during the hiring process.