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Customer Service Specialist
Staffing Now • Wilmington, MA 01887 • Posted 4 days ago
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In-person • Full-time • Temporary • Entry Level
Job Highlights
Using AI ⚡ to summarize the original job post
The Customer Service Specialist position at Staffing Now is a temporary to hire role located in Wilmington, MA. The role involves processing orders and quotes for products and samples through various communication methods, informing customers of pricing, shipping dates, and potential delays. The specialist will also enter data into various computer systems, record and electronically file purchase orders, recommend shipping methods, sell additional products as needed, and provide administrative support to sales representatives. Strong communication skills and attention to detail are essential.
Responsibilities
- Process orders and quotes for products and samples by telephone, email, fax or in person.
- Inform customer of unit prices, shipping date and anticipated delays.
- Enter data into various computer systems.
- Record and electronically file confirmation and purchase orders.
- Recommend best shipping method.
- Sell additional products when necessary and appropriate.
- Provide administrative support to sales representatives as needed.
- Update Excel spreadsheet.
- Proficient in MS Office skills.
- Strong communication skills and strong attention to detail.
Qualifications
Required
- Proficiency in MS Office skills.
- Strong communication skills.
- Strong attention to detail.
About Staffing Now
SNI Companies is a staffing and recruitment agency that offers temporary and direct hire staffing services, including high-level executive search, across various industries such as Accounting, Finance, IT, HR, Banking, and Energy. With 20 locations nationwide, SNI stands out for its high client and candidate satisfaction, personalized approach to matching professionals with employers, and commitment to providing comprehensive staffing solutions.
Full Job Description
Customer Service Specialist temporary to hire position located in Wilmington Ma. Duties: Process orders and quotes for products and samples by telephone, email, fax or in person. Inform customer of unit prices, shipping date and anticipated delays. Enter data into various computer systems. Record and electronically file confirmation and purchase orders. Recommend best shipping method. Sell additional products when necessary and appropriate. Provide administrative support to sales representatives as needed. Update Excel spreadsheet. Proficient in MS Office skills. Strong communication skills and strong attention to detail.
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