Lennar Mortgage • Austin, TX 78716 • Posted 1 day ago
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The Customer Care Representative at Lennar Mortgage interfaces with homebuyers and trade partners to conduct final orientations, diagnose, schedule, and complete warranty service work. This role involves coordinating with the Construction Department staff and contractors, scheduling and supervising subcontractor repairs, and maintaining positive homeowner relations. The position requires a high school diploma or equivalent, 3 years of residential customer care or construction field experience, and a valid driver's license.
About Lennar Mortgage
Lennar Mortgage, a part of the Lennar family of companies, specializes in new construction financing and provides exceptional homebuying options. With over 40 years of experience, they offer knowledgeable guidance through the mortgage process to help customers achieve their homeownership goals. Lennar Mortgage focuses on delivering high-quality products, exceptional customer service, and community involvement to create a seamless and rewarding home financing experience for their customers.
We are Lennar
Lennar is one of the nation's leading homebuilders, dedicated to making an impact and creating an extraordinary experience for their Homeowners, Communities, and Associates by building quality homes and providing exceptional customer service, giving back to the communities in which we work and live in, and fostering a culture of opportunity and growth for our Associates throughout their career. Lennar has been recognized as a Fortune 500® company and consistently ranked among the top homebuilders in the United States.
A Career that Empowers You to Build Your Future
The Customer Care Representative interfaces with homebuyer and trade partners to perform final orientations and diagnose, schedule and complete warranty service work.
Your Responsibilities on the Team
Your Toolbox
FLSA Status
Non-exempt
Physical Requirements:
This is primarily an active position which requires the Customer Care Representative to have the ability to work in in the confined quarters of a construction trailer, the ability to operate a motor vehicle, climb stairs, climb ladders, bend, stoop, reach, lift, and move and/or carry equipment which may be in excess of 50 pounds. The Customer Care Representative must be able to operate computer equipment, see, speak and hear. Finger dexterity is required to operate an iPad and phone. Must be able to work outside in all weather conditions, around hazardous chemicals, dust and dirt.
Lennar is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws.This position outlines the basic tasks and requirements for the position noted. It is not a comprehensive listing of all job duties of the Associates. Duties, responsibilities, and activities may change at any time with or without notice.
Life at Lennar:
Lennar recognizes our associates are the heart of the company’s success. Learn new skills, build your path, and become an integral part of the Lennar Family.
Lennar associates will be eligible for many benefits in accordance with Lennar’s policies and applicable plan terms, including:
Lennar is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws.
Lennar is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws.
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