Job Search Assistant
Lost & Found Bag Agent
Menzies Aviation • Los Angeles, CA 90006 • Posted 30+ days ago
Boost your interview chances in seconds
Tailored resume, cover letter, and cheat sheet
In-person • Full-time • Entry Level
Job Highlights
Using AI ⚡ to summarize the original job post
The Lost & Found Bag Agent at Menzies Aviation is responsible for working with internal and external clients to locate lost luggage, receiving and assisting passenger lost luggage claims, checking in passengers for flights, verifying passenger documentation, assigning seats, providing gate information, checking baggage, hosting self-service kiosks, and ensuring all work areas are functional. This role requires adherence to uniform guidelines, codes of conduct, and teamwork.
Responsibilities
- Work with internal and external clients to locate lost luggage
- Receive and assist passenger lost luggage claims
- Check in passengers for flights at the ticket counter and gates
- Verify passenger documentation
- Assign seats and provide gate information
- Check baggage
- Host self-service kiosks
- Ensure that all work areas are functional (check-in, lobby, gate, baggage)
- Be enthusiastic about offering assistance where needed in all areas of passenger services
- Adhere to Menzies uniform guidelines and codes of conduct
- Work in a team environment
Qualifications
Required
- Knowledge of World Tracer or other lost luggage management system
- Maintain a valid driver's license
- One year college certificate or technical school, six months related experience or equivalent combination of education and experience
- Must be at least 18 years of age
- Capable of lifting comfortably 70 lbs
- Must be available and flexible to work variable shifts including weekends and holidays
- Must be able to stand for long periods of time at the ticket counter and gate check-in areas
- Must be able to speak, read and write in English proficiently
- Must have strong verbal and written communication skills
- Knowledgeable of computer software programs
- Must be able to pass all pre-employment medical
- Must pass a drug test
- Must pass driver's test with the Department of Airports and obtain a driver's license to drive on Airport Operational Area (AOA)
- Must pass an FBI background check and obtain a custom seal
Preferred
- Associates or better
About Menzies Aviation
Menzies Aviation is a global aviation services company that operates in the airline industry. It provides handling services, cargo and cabin services, fueling services, and aircraft maintenance services to airlines and airports worldwide, aiming to ensure efficient and reliable operations for its customers.
Full Job Description
Description
Essential Duties and Responsibilities:
+ Work with internal and external clients to locate lost luggage
+ Receive and Assist Passenger Lost Luggage Claims
+ Checking in passengers for flights at the ticket counter and gates.
+ Verifying passenger documentation.
+ Assigning seats and providing gate information.
+ Checking baggage.
+ Hosting self-service kiosks.
+ Ensure that all work areas are functional (check-in, lobby, gate, baggage).
+ Be enthusiastic about offering assistance where needed in all areas of passenger services.
+ Adhere to Menzies uniform guidelines and codes of conduct.
+ Work in a team environment.
Required Skills:
+ Knowledge of World Tracer or other lost luggage management system
+ Maintain a valid driver's license.
+ One year college certificate or technical school, six months related experience or equivalent combination of education and experience.
+ Must be at least 18 Year of age.
+ Capable of lifting comfortably 70 lbs.
+ Must be available and flexible to work variable shifts including weekends and holidays.
+ Must be able to stand for long periods of time at the ticket counter and gate check-in areas.
+ Must be able to speak, read and write in English proficiently.
+ Must have strong verbal and written communication skills.
+ Knowledgeable of computer software programs.
+ Must be able to pass all pre-employment medical.
+ Must pass a drug test.
+ Must pass driver's test with the Department of Airports and obtain a driver's license to drive on Airport Operational Area (AOA).
+ Must pass an FBI background check and obtain a custom seal.
Qualifications
Education
Preferred
+ Associates or better
Licenses & Certifications
Required
+ DRIVERS LICENSE
Experience
Required
+ One year college certificate or technical school, six months related experience or equivalent combination of education and experience.
+ Knowledge of World Tracer or other lost luggage management system
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
Essential Duties and Responsibilities:
+ Work with internal and external clients to locate lost luggage
+ Receive and Assist Passenger Lost Luggage Claims
+ Checking in passengers for flights at the ticket counter and gates.
+ Verifying passenger documentation.
+ Assigning seats and providing gate information.
+ Checking baggage.
+ Hosting self-service kiosks.
+ Ensure that all work areas are functional (check-in, lobby, gate, baggage).
+ Be enthusiastic about offering assistance where needed in all areas of passenger services.
+ Adhere to Menzies uniform guidelines and codes of conduct.
+ Work in a team environment.
Required Skills:
+ Knowledge of World Tracer or other lost luggage management system
+ Maintain a valid driver's license.
+ One year college certificate or technical school, six months related experience or equivalent combination of education and experience.
+ Must be at least 18 Year of age.
+ Capable of lifting comfortably 70 lbs.
+ Must be available and flexible to work variable shifts including weekends and holidays.
+ Must be able to stand for long periods of time at the ticket counter and gate check-in areas.
+ Must be able to speak, read and write in English proficiently.
+ Must have strong verbal and written communication skills.
+ Knowledgeable of computer software programs.
+ Must be able to pass all pre-employment medical.
+ Must pass a drug test.
+ Must pass driver's test with the Department of Airports and obtain a driver's license to drive on Airport Operational Area (AOA).
+ Must pass an FBI background check and obtain a custom seal.
Qualifications
Education
Preferred
+ Associates or better
Licenses & Certifications
Required
+ DRIVERS LICENSE
Experience
Required
+ One year college certificate or technical school, six months related experience or equivalent combination of education and experience.
+ Knowledge of World Tracer or other lost luggage management system
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
Search for other jobs like this one:
Search for popular related roles:
Airport Services - Bag Unjammer jobs in Los Angeles, CABaggage Attendant jobs in Los Angeles, CAAirport Bag Handler jobs in Los Angeles, CABag Staff jobs in Los Angeles, CABaggage Handler jobs in Los Angeles, CACustomer Service Baggage Service Agent jobs in Los Angeles, CAPort Agent - Baggage Handler jobs in Los Angeles, CABaggage Handling Agent jobs in Los Angeles, CALost & Found Bag Agent jobs in Los Angeles, CAAirline Baggage Service Office Agent jobs in Los Angeles, CA
Search nearby locations hiring for this role:
Lost & Found Bag Agent jobs in Fountain Valley, CALost & Found Bag Agent jobs in Hawaiian Gardens, CALost & Found Bag Agent jobs in Redondo Beach, CALost & Found Bag Agent jobs in La Crescenta-Montrose, CALost & Found Bag Agent jobs in Manhattan Beach, CALost & Found Bag Agent jobs in Duarte, CALost & Found Bag Agent jobs in Cypress, CALost & Found Bag Agent jobs in South El Monte, CALost & Found Bag Agent jobs in Norwalk, CALost & Found Bag Agent jobs in San Fernando, CA