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Quality Assurance Supervisor 2nd shift

Fresh Express • Grand Prairie, TX 75051 • Posted 5 days ago via LinkedIn

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In-person • Full-time • Mid Level

Job Highlights

Using AI ⚡ to summarize the original job post

The Quality Assurance Supervisor at Fresh Express is responsible for ensuring compliance with food safety and quality standards within their area of responsibility. This includes training employees, developing and maintaining Food Safety and Quality programs, auditing compliance, and driving performance improvements. The role requires a strong technical knowledge of food processing, effective communication skills, and proficiency in computer usage.

Responsibilities

  • Ensure training requirements are defined for all positions related to food safety and quality within the area of responsibility.
  • Train direct reports to complete work assignments, evaluate their effectiveness, and document their competence.
  • Communicate work assignments to associates.
  • Seek external expertise when needed for food safety within the area of responsibility.
  • Conduct new hire orientation and develop a training matrix for each area of responsibility.
  • Understand the Food Safety Statement and perform work assignments in accordance with training.
  • Request additional or refresher training if needed to effectively perform specific area requirements.
  • Supervise the online quality assurance technicians to ensure compliance with all company, customer quality, and food safety requirements.
  • Coach and drive performance improvements of QA Assistant Supervisors, QA Technicians, and Raw Material Inspectors.
  • Address performance issues of QA personnel using Fresh Express HR guidelines.
  • Audit compliance to food safety requirements.
  • Carry out root cause analysis and drive sustained improvement at the production level.
  • Instill a culture of operational discipline, accuracy, and compliance.
  • Prepare and conduct trainings on a range of topics for employees at different levels of the organization.
  • Ensure that QA department employees are trained in and obey Fresh Express' safety rules while carrying out their duties.

Qualifications

Required

  • Strong technical knowledge of food processing
  • Strong oral and written communication skills
  • Proficiency in computer usage (Outlook, Word, Excel, and PowerPoint)
  • 1 to 3 years minimum experience in a Quality Assurance function
  • B.S. in Food Science, Science or Technical Discipline or equivalent degree

Preferred

  • Bilingual English/Spanish
  • Experience with ISO 22000 or equivalent system
  • Previous experience in food manufacturing

About Fresh Express

Fresh Express is a leading brand in the packaged salad and fresh produce category. The company offers a wide range of products including ready-to-eat salads, organic salads, salad kits, and fresh produce. Fresh Express prides itself on delivering fresh and high-quality products that are convenient for consumers, with a strong presence in the global fresh produce market.

Full Job Description

The QA Supervisor is specifically responsible for ensuring the following:

  • Training requirements are defined for all positions related to food safety and quality within his/her area of responsibility.
  • Direct reports are trained to complete work assignments, evaluated for effectiveness, and documented, and deemed competent to perform their jobs. When gaps are identified immediate corrective action must be taken. This includes retraining, coaching, and/or disciplinary actions - which must be documented.
  • Work assignments are communicated to associates.
  • Where the assistance of external experts is required for the development, implementation, operation, or assessment of food safety within his/her area of responsibility, records of agreement or contracts defining the responsibility and authority of the external experts are maintained, as well as records of appropriate education, training, skills and experience.
  • New hire orientation is conducted, and a training matrix is developed for each area of responsibility.


As an individual, the incumbent must understand the Food Safety Statement, complete the required training, perform work assignments in accordance with training and display an acceptable level of competency with all Quality Assurance/Safety/Security policies and training requirements. Areas of food safety training will include, but are not limited to, GMP, HACCP, facility security, visitor policy and mandatory safety training. Some additional items will include: GLP's, Equipment Calibration, Hold/Release, QRT, and Food Safety Incident reporting.


The individual must also request additional and/or refresher training if he or she feels that it is needed to effectively perform requirements in specific areas of responsibility.


Summary:

The 2nd shift QA Supervisor is responsible for developing, administering, and maintaining Food Safety and Quality programs that assure the production of high quality, safe products.


Job Function Statements - Essential Functions:

  • Supervise the on-line quality assurance technicians to assure compliance to all company, customer quality, and food safety requirements.
  • Effectively coach and drive performance improvements of QA Assistant Supervisors, QA Technicians, and Raw Material Inspectors.
  • Address performance issues of QA personnel using Fresh Express HR guidelines.
  • Audit compliance to food safety requirements.
  • Carry out root cause analysis and drive sustained improvement at the production level.
  • Instill a culture of operational discipline, accuracy, and compliance.
  • Prepare and conduct trainings on a range of topics (job specific or other mandatory trainings) for employees at different levels of the organization.
  • Ensure that QA department employees are trained in and obey Fresh Express' safety rules while carrying out their duties.
  • Perform other duties as assigned.


Required Qualifications/Skills:

  • Strong technical knowledge of food processing
  • Strong oral and written communication skills
  • Proficiency in computer usage (Outlook, Word, Excel, and PowerPoint)
  • Other Desired Qualifications/Skills:
  • Bilingual English/Spanish
  • Experience with ISO 22000 or equivalent system
  • Previous experience in food manufacturing


Experience:

1 to 3 years minimum experience in a Quality Assurance function


Education/Training:

B.S. in Food Science, Science or Technical Discipline or equivalent degree


Other Information:

The statements herein are intended to describe the general nature and level of work being performed by employees, and are not to be construed, as an exhaustive list of responsibilities, duties and skills required of personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the employer.