Cafe Associate - Well& by Durst, 151

Description

LEGENDS

Founded in 2008, Legends' operating divisions worldwide include - Global Partnerships, Global Sales, Hospitality, Global Partnerships, Global Merchandise, Global Technology Solutions, Attractions, Growth Enterprises - offering clients and partners a 360-degree data and analytics fueled service solution platform to elevate their brand and execute their vision. ­­Currently, Legends works with marquee clients across business verticals including professional sports; collegiate; attractions; entertainment; and conventions and leisure. We are the industry leaders in designing, planning, and realizing exceptional experiences in sports and entertainment. For more information, visit www.Legends.net and follow us on Twitter and Instagram @TheLegendsWay.

GLOBAL HOSPITALITY

We believe that exceptional venue experiences should extend beyond game day and show time. From five-star feasts and craft cocktails to local eats and sizzling chef-inspired creations, we are renowned for our exceptional dining experiences. Our fresh, creative cuisine is just the beginning. We strive to delight guests at every turn: candy walls, in-house bakeshops and a warm welcome at every turn.

WELL& by DURST, 151

Well& by Durst, 151 is a constantly evolving experience that supports your well-being and fuels your endeavors. It's a social spot to gather friends and colleagues, and an intimate space to gather your thoughts. Bring a lunch date to sample world-class cuisine or push your ideas further with flawless business services.

THE ROLE

The Café Associate is responsible for providing quick and efficient service to customers in a high-end grab-and-go experience. The role reports to the F&B Manager.

ESSENTIAL FUNCTIONS

+ Following all safety and sanitation standards, neatness, and organization of work areas

+ Following all company drink and food recipes and procedures to provide high quality and consistent service to guests

+ Ensuring that all guests are educated on products and service offerings

+ Answering guest questions regarding food and coffee blends, preparation, and product freshness

+ Greeting all guests with fast, friendly, personalized service

+ Providing excellent customer service to guests by being knowledgeable and enthusiastic about the café's menu and products

+ Accurately processing sales orders into the POS system, informing guests of amount owed, and counting back change to customers in a courteous and friendly manner

+ Maintaining accurate cash count and balancing bank at end of shift

+ Preparing food items by complying with portion size, quality standards, departmental rules, policies and procedures

+ Ensuring that the correct closing procedures are followed: all areas of the café are to be left clean, tidy and secure, ready for the next day's service

+ Maintain regular and consistent attendance and punctuality

+ Assisting with daily, weekly and monthly inventory-as needed

+ Assisting with station duties and performing other assigned duties/tasks-as needed

QUALIFICATIONS

To perform this job successfully, the candidate must be able to perform each essential duty above at the highest levels. The requirements listed below are representative of the knowledge, skill, and/or ability required.

+ Excellent guest service skills

+ Possession of basic knowledge regarding food preparations, service standards, guest relations and etiquette

+ Basic math skills (ability to accurately count change and balance bank)

+ Ability to read, speak and write English Language to communicate with management and guests

+ Ability to work in a fast-paced environment

+ Ability to work independently or in a team setting

+ Ability to work long hours and flexible shifts including (mornings, nights, weekends and holidays)

+ Ability to be on your feet for extended periods of time, bend, squat, and transport up to 50 lbs.

+ Ability to effectively listen and take direction from supervisor

+ Natural willingness to consistently exceed guest expectations

COMPENSATION

$18/hour + a generous benefits package that includes medical, dental, vision, life and disability insurance, paid vacation, and 401(k) plan.

WORKING CONDITIONS

ON-SITE: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to sit, talk, hear; use hands to finger, and handle controls. The employee frequently is required to reach with hands and arms. The employee is required to stand, walk, and stoop. Specific vision abilities required by this job include close vision and the ability to adjust focus.

Legends is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or genetic information.

Qualifications

Skills

Required

+ Time Management: Intermediate

+ Communication: Advanced

+ Customer Service: Expert

Behaviors

Required

+ Team Player: Works well as a member of a group

+ Enthusiastic: Shows intense and eager enjoyment and interest

+ Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well

Motivations

Preferred

+ Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization

Education

Preferred

+ High School or better in Other

Licenses & Certifications

Preferred

+ Food Handler's

+ ServSafe-food handling

Experience

Required

+ 1-2 year: Prior experience as a barista/cafe associate in cafe, restaurant, corporate setting