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Patient Service Technician I/ II - Laboratory Services

Kelsey-Seybold Clinic • Houston, TX 77007 • Posted 29 days ago

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In-person • Full-time • $35,240-$47,460/yr • Entry Level

Job Highlights

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The Patient Service Technician (PST) I and II at Kelsey-Seybold Clinic will perform pediatric and adult venipunctures, finger sticks, heel sticks, and other collection services as ordered by the provider. They will also perform CLIA waived testing with minimal/no supervision, maintain accurate laboratory records, and participate in quality control and proficiency testing programs. This role requires a high school diploma or equivalent for PST I and an associate or bachelor's degree in a related field for PST II, along with relevant experience in a patient service center, clinic, or hospital setting.

Responsibilities

  • Perform pediatric and adult venipunctures, finger sticks, heel sticks, and other collection services as ordered by the provider.
  • Perform CLIA waived testing with minimal/no supervision.
  • Maintain accurate laboratory records.
  • Perform necessary quality controls.
  • Participate in proficiency testing program as required.
  • Maintain lab instruments as indicated by manufacturer recommendations.
  • Follow all safety guidelines in effect.

Qualifications

Required

  • High School Diploma or equivalent for PST I
  • Associate or bachelor's Degree in related field setting for PST II
  • 3 years of directly related experience as phlebotomist for PST II
  • 1 year of waived testing and specimen processing experience for PST II
  • Must obtain BLS through American Heart Association within 30 days of employment
  • Ability to use related equipment
  • Experience with computers and Windows-based software
  • Ability to practice good customer service principles and practices

Preferred

  • Certified Phlebotomist or Certified/Registered Medical Assistant Member of an accredited phlebotomy National organization for PST I/PST II
  • Certified in Microsoft software applications including Word and Excel for PST I/PST II
  • Knowledge of electronic medical record systems
  • Prior EPIC experience
  • Ability to speak, write and understand English
  • Ability to work independently or in a team environment
  • Flexibility to work overtime as needed
  • Bi-lingual/multi-lingual

About Kelsey-Seybold Clinic

Kelsey is a multinational company based in the United States that specializes in manufacturing and distributing a wide range of consumer products. Its main products include beauty and grooming products, kitchen appliances, electronic devices, and car accessories. With a strong global presence and commitment to innovation, Kelsey has positioned itself as a market leader in the consumer products industry.

Full Job Description

**Responsibilities**

The Patient Service Technician (PST) I and II will:

Perform pediatric and adult venipunctures, finger sticks, heel sticks, and other collection services as ordered by the provider.

Perform CLIA waived testing (i.e. urine dip, pregnancy tests, finger stick blood glucose levels, fecal occult blood tests, rapid influenza tests, finger stick PT/INR, Monospots, sed rates, rapid streps) as described in the laboratory procedure manual with minimal/no supervision.

Maintain accurate laboratory records and make available for inspections /audits by Lab Supervisor, Lab Director, Lab Consultant and CLIA Surveyors.

Perform necessary quality controls; participate in proficiency testing program as required, maintain lab instruments as indicated by manufacturer recommendations and will follow all safety guidelines in effect.

**Job Title: Patient Service Technician I/ II - Laboratory Services**

**Location: Bay Area Bld. A**

**Department:** **Laboratory Services**

**Job Type: Full Time**

**Salary Range: $35,240 - $47,460 (Pay is based on several factors including but not limited to education, work experience, certifications, etc.)**

**Qualifications**

**Education**

Required:

PST I/PST II- High School Diploma or equivalent

Preferred:

PST I- N/A

PSTII- Associate or bachelor's Degree in related field setting.

**Experience**

Required:

PST I- N/A

PST II- 3 years of directly related experience as phlebotomist in a patient service center, clinic, or hospital

setting with 1 year of waived testing and specimen processing experience in a clinical

Preferred:

PST I- 1+ years of direct experience working in a Patient Service Center, clinic, or hospital setting

PST II- 5+ years of direct experience working in a Patient Service Center, clinic, or hospital setting

**License(s)**

Required:

PST I/PST II- Must obtain BLS through American Heart Association within 30 days of employment.

Preferred:

PST I/ PST II- Certified Phlebotomist or Certified/Registered Medical Assistant Member of an accredited

phlebotomy National organization.

**Special Skills**

Required:

PST I/PST II- Those hired into this position must complete the KSC review/skill validation program within 90 days of hire.

Able to use related equipment.

Experience with computers and Windows- based software.

Ability to practice good customer service principles and practices.

Preferred:

PST I/ PST II- Ability to use Microsoft software applications including Word and Excel.

Knowledge of electronic medical record systems.

Prior EPIC experience

**Other**

Required:

PST I- Ability to speak, write and understand English

Ability to work independently or in a team environment.

Flexibility to work overtime as needed.

PST II- Ability to speak, write and understand English

Preferred:

PST I/II- Bi-lingual/multi-lingual

**Working Environment:** Medical Clinic

**About Us**

Start your career journey and become a part of a community of renowned Healthcare professionals. Kelsey-Seybold Clinic is Houston's fastest growing, multispecialty organization with more than 40 premier locations and over 65 specialties. Our clinics are comprised of more than 600 physicians and as we continue to grow, our focus is providing quality patient care by adding to our team of clinical and non-clinical professionals that work together in a convenient, coordinated, and collaborative manner. Enjoy the rewards of a successful career while maintaining a work/life balance by joining our team today and changing the way health cares.

**Why Kelsey-Seybold Clinic?**

+ Medical, Vision, and Dental

+ Tuition Reimbursement

+ Company Matching 401K

+ Employee Reward and Recognition Program

+ Paid time off for vacation, sick, and holidays

+ Employee Assistance Program

+ Continuing Medical Education allowance

Kelsey-Seybold Clinic strives to provide equal opportunity employment without regard to race, color, religion, age, national origin, sex, gender, sexual orientation, gender identity/expression, genetic information, disability, veteran status, or any other basis protected by organizational policy or by federal, state, or local laws unless such distinction is required by law. Kelsey-Seybold is a VEVRAA Federal Contractor and desires priority referrals of protected veterans.