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Automotive Machanic – Diagnostic Trouble Shooter role in Dearborn MI/Allenpark, MI

Yochana It Solutions, Inc. • Dearborn, MI 48128 • Posted 4 days ago

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In-person • Full-time • Mid Level

Job Highlights

Using AI ⚡ to summarize the original job post

The Automotive Mechanic – Diagnostic Trouble Shooter role involves 3 years of experience in Product Support and Technical Assistance, proficiency in automotive hardware and software systems, handling complaints, and participating in process improvement projects. This position requires experience in managing communications with multiple cross-functional teams/stakeholders.

Responsibilities

3 years of experience in Product Support and Technical Assistance
Proficiency in automotive hardware and software systems with its functionality
Experience in handling complaints
Deliver an excellent customer experience through resolutions and adherence to response times
Experience working and managing communications with multiple cross-functional teams/stakeholders
Participate in process improvement projects

Qualifications

Required

3 years of experience in Product Support and Technical Assistance
Proficiency in automotive hardware and software systems
Experience in handling complaints
Experience working and managing communications with multiple cross-functional teams/stakeholders
Experience in participating with process improvement projects

Full Job Description

3 years of experience in Product Support and Technical Assistance
Proficiency in automotive hardware and software systems with its functionality
Experience in handling complaints, driven to deliver an excellent customer experience through resolutions and adherence to response times
Experience working and managing communications, with multiple cross-functional teams/stakeholders
Has experience in participating with process improvement projects (contributor/participant)

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