CLIENT RELATIONS DIRECTOR, SOUTHWEST

Client Relations Director must be able to think strategically while also being hands-on in overseeing the day-to-day execution of the agreed upon strategy with a focus on clients, people and brand desirability. They will be open and approachable and will work with both the central team and the local teams in a transparent, united and mutually supportive manner. They must model and champion our core belief; People Make the Difference and our values; Be Creative & Innovative, Deliver Excellence and Cultivate an Entrepreneurial Spirit.10+ years of event management experience;Must be creative with a high taste level;Strong written, verbal and presentation skills;Previous experience in a client relations/client facing role;Luxury industry experience preferred.The hiring range for this position ranges from $160,000 - $210,000. The rate of pay offered will be dependent uponcandidates’ relevant skills and experience.Develop a relationship with Market top clients to drive new and high potential client acquisition;Develop and manage Market strategy for driving and reinventing in-store moments rooted in exceptional client experience with an emphasis on personalization;Develop new, unexpected and disruptive opportunities to drive retail priorities while supporting all product launches to maximize future ROI;Host and entertain clients regularly to maintain and continue to build existing relationships with top clients;Partner with retail leaders to develop the selling capabilities of the High Jewelry Sales Specialists across the market in support of overall Client Relations strategy;Establish and maintain strategic partnerships inside and outside LVMH to create experiences that surprise and delight the client;Implement new concepts and event ideas for small, intimate groups and bespoke events focusing on the brand;Define and manage strategy and execution of charitable giving, client gifting and in-store day-to-day hospitality;Oversee local budget and calendar of actions/events;Report on competitive insights and location activations;Lead and coach to success a developing team.Posting Date: 2024-07-29