Client Services Associate

Job Title: Client Service Associate - Family Office

Division: Family Office Services

Location: Princeton, NJ

Reports To: Managing Director of Family Office Services

Position Overview: The Client Service Associate will play a critical role in managing the financial affairs of our high net worth clients, ensuring their complex financial needs are met with precision and care. This management/supervisory position will involve regular interaction with clients, their family members, accountants, attorneys, and other advisors, under the supervision of the Director of Family Office Services.

Key Responsibilities:

• Serve as a primary point of contact for ultra-high net worth clients, their family members, accountants, and attorneys, coordinating financial activities and organizing clients’ financial affairs.
• Anticipate and respond to client or advisor inquiries regarding assets, liabilities, risk management, tax implications, and estate planning, in consultation with relevant professionals.
• Oversee day-to-day financial management, including bill payments, bookkeeping, capital calls, wire transfers, and liquidity monitoring, while supervising a team that assists with these tasks.
• Coordinate the distribution of client tax reporting documents, interfacing with accountants and investment advisors to ensure accuracy and timeliness.
• Create and maintain financial calendars to track and meet deadlines for payments such as income taxes, insurance premiums, property taxes, LLC filings, and utilities.
• Work closely with clients' attorneys on legal matters and with insurance carriers on claims management and premium minimization.
• Collaborate with clients' employers to anticipate compensation, manage deferred compensation, and monitor Restricted Stock Units (RSUs).
• Administer Private Foundation activities or supervise outsourced management of foundations and Donor Advised Funds, including grant making and personal charitable donations.
• Prepare or supervise the preparation of monthly/quarterly net worth summaries, cash flow reports, and custom financial reports using Excel and QuickBooks.

Qualifications, Skills, and Requirements:

• Education: College degree required; MBA preferred.
• Experience: Minimum of 5 years in financial services, with experience in client service, financial management, or a related field.

Skills:

• Exceptional organizational skills and attention to detail.
• Ability to multitask effectively and complete tasks with a high degree of accuracy.
• Excellent verbal and written communication skills.
• Proficiency in MS Office, Outlook, Excel, and QuickBooks.
• Experience with consolidating financial reports and working with investment subscription documents.
• Familiarity with estate planning techniques, including GRATs, Irrevocable Trusts, Revocable Trusts, ILITs, etc.

Benefits:

• Competitive salary commensurate with experience
• Comprehensive benefits package
• Opportunities for professional growth and development