Earnbetter

Job Search Assistant

SENIOR SOFTWARE ENGINEER

Solvvy • Remote • Posted 5 days ago

Boost your interview chances in seconds

Tailored resume, cover letter, and cheat sheet

Remote • Full-time • $180,000-$197,000/yr • Senior Level

Job Highlights

Using AI ⚡ to summarize the original job post

As a Senior Software Engineer at Solvvy, you will be responsible for developing social integrations with Zoom Contact Center, implementing message protocol transformations for the chat channel, and developing the Zoom Contact Center video channel related service. This role involves customer ticket handling, troubleshooting, and optimization for availability, performance, and scalability. The position allows for telecommuting from various locations within the US.

Responsibilities

  • Develop social integrations with Zoom Contact Center
  • Implement message protocol transforming for Zoom Contact Center chat channel
  • Develop Zoom Contact Center video channel related service
  • Handle customer tickets and troubleshoot
  • Optimize the service for availability, performance, and scalability

Qualifications

Required

  • Bachelor's degree in Computer Science, a related field, or a foreign equivalent
  • 5 years of experience in Java core
  • 5 years of experience in Springboot or other Microservice framework
  • 5 years of experience in MySQL or similar SQL based DB
  • 5 years of experience in NoSQL DB
  • 5 years of experience in Redis or similar memory cache
  • 5 years of experience in AWS or similar Cloud platform

Full Job Description

Job Description:Develop the social integrations with Zoom Contact Center; Implement the message protocol transforming for Zoom Contact Center chat channel; Develop the Zoom Contact Center video channel related service; Customer tickets handling and trouble shooting; and Optimization the service for availability, performance and scalability. Minimum Education & Experience Requirements:Requires a Bachelor's degree in Computer Science, a related field, or a foreign equivalent. Must have 5 years of experience in job offered or related occupation. Must have 5 years of experience in: Java core; Springboot or other Microservice framework; MySQL or similar SQL based DB; NoSQL DB; Redis or similar memory cache; and AWS or similar Cloud platform. Telecommuting work permitted: position may work throughout various unanticipated locations throughout the US.Company Name:Zoom Video Communications, Inc. #LI-DNISalary Range or On Target Earnings:Minimum:$180,000.00Maximum:$197,000.00In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value.Information about Zoom’s benefits is on our careers page here. Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience.We also have a location based compensation structure; there may be a different range for candidates in this and other locations.Ways of WorkingOur structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.BenefitsAs part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learnfor more information.About UsZoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Here, you’ll work across teams to deliver impactful projects that are changing the way people communicate and enjoy opportunities to advance your career in a diverse, inclusive environment.Our Commitment​We believe that the unique contributions of all Zoomies is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. Zoom is proud to be an equal opportunity workplace and is an affirmative action employer. All your information will be kept confidential according to EEO guidelines.We welcome people of different backgrounds, experiences, abilities and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law.If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.Good news – this job posting is more like a marathon, not a sprint, so it could be available for a while! We're on the lookout for awesome folks to join Zoom in various similar roles. No need to rush, just hit us up whenever you're ready to apply. We're always keeping an eye out for amazing talent!SummaryLocation: San Jose (CA)Type: Full time